We had a top breakfast here today. From the bacon n eggs to the fresh fruit and lovely coffee. The staff were also very attentive and kept the tables nice and clean. Thanks guys we will be back. Cheers.
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Great service, friendly and knowledgeable staff, great variety of dishes on the menu, cater for all ages and dietary requirements and great value for money. Excellent location to main street and esplanade. Ample street parking and great drink prices too. We highly recommend it for...More
Good Morning Kathy L. thank you so much for your delightful feedback. The team and I are so happy to hear you enjoyed your dinner and would recommend us. Our new head Chef Damon has just started so it is great to hear he is...More
Nice meal at the Novotel Pleasant setting near the hotel pool area Imdoor and outdoor seating Menu range is fine The pasta carbonara was very nice and only $24
Good morning MelindaMahrs thank you for your feedback. Glad to hear you enjoyed your carbonara look forward to having you back! Jo McKenzie Food and Beverage Operations Manager
If the buffet is not included with your accommodation at the novotel then save your money. Other than the omelette made to order there is nothing that tastes fresh. From the coffee machine that tastes like instant coffee to the bacon that looks like it...More
Good morning Andrea D I am sorry to hear of your disappointing breakfast. I have spoken with the team and with the help of our Newly appointed head Chef we are very much focusing on our breakfast offerings and how we can make it a...More
We were staying at the Novotel so after a busy travelling day decided to go the easy way & dine onsite. On booking we were advised to book early at 6pm as they had a group arriving at 6.30pm, very good advise as that's exactly...More
Good morning WanaKiwis Thank you for your feedback. As you mentioned we do have a few groups dining with us at this time of year. i am glad you were told by the team and advised of the group dining. We recently have a new...More
Enjoyed a beautiful evening with my partner, excellent food and great service. All staff friendly and attentative.
Happy birthday Reddog1313 So glad to hear you had a lovely time for your celebration. Jo McKenzie Food and Beverage Operations Manager
Booked in through DIMMI to take my mother for lunch. Got confirmation txt and email. Arrived on Sunday 14th as booked to find 1 person there and they were cleaning. We stood there for 5 mins before she got duty manager who looked in the...More
Good afternoon Maurice_McFarlane I am sorry to hear about your mothers day experience with us here at Novotel. I am unsure of how your booking got missed through Dimmi and i will be looking into it. As you were told the AQUA bar is open...More
We have had breakfast a number of times over the years in this restaurant but today was the best. The fruit was fresh ,the chef cooked our eggs to perfection and the coffee was hot. Great service , great food and we sat outside in...More
Good afternoon Michael P Thank you so much for the wonderful feedback regarding your breakfast. I will pass on the comments to our kitchen and restaurant team. it will make their day. Jo McKenzie FB Operations Manager
The food is actually quite good here. Breakfast is well worth the price. It's not included in room price.
RogerNIndy Thank you so much for your comments. I am pleased to hear you enjoyed our food and breakfast offerings. ill be sure to pass on the feedback to the team. Jo McKenzie FB Operations Manager
As the title states, the food was really nice. I ate breakfast, lunch and dinner here. Breakfast was simple but it was delicious, and even had congee and miso soup. The curry lunch menu was outstanding! The real let down was the coffee machine. It...More
Thanks for your feedback regarding the coffee machine NicT80. we do a service call to our coffee company when problems occur, most the time it is due to the humidity, i am sorry to hear that on this occasion it took 3 days. If you...More