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Vapiano

Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
+61 7 5538 8967
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Overview
  • Excellent37%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“pasta” (449 reviews)
“antipasti” (22 reviews)
“chilli” (23 reviews)
Open Now
11:00 a.m. - 11:00 p.m. Hours
CUISINES
Italian, Pizza, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
All Details
Write a ReviewReviews (1,140)
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1 - 10 of 1,072 reviews

Reviewed 1 week ago via mobile

The way you get your food here is weird and ruins what could be an ok restaurant. Queue up to order and then wait there for the food to be made. If you want different types of food (eg pasta and a salad) queue up...More

Thank Dave R
Reviewed 1 week ago

On the Gold Coast for a Conference from Melbourne. Sunday night where to go when staying in Surfers Paradise. Up pops Vapiano - WOW what a meal it was. I would have to say some of the best Italian food I have ever eaten. The...More

Thank Trudi0
Reviewed 1 week ago via mobile

If you love standing in Queues & not have table service then eat here! When we go out for a nice meal we love to sit with friends, chat, drink and eat good quality hot food & be served at our table. We felt that...More

Thank kezzar00
Reviewed 2 weeks ago

While the food at this joint is top notch, there are a number of downsides. The music blares like a doof doof music festival- impossible to hear the people sitting next to you. Also, the lines for food are too big, much of a disincentive...More

Thank rumenthusiast
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 2 weeks ago

Hi rumenthusiast, thank you for your review and feedback, we really do appreciate it! We are glad you enjoyed our delicious Italian food. However, we are very sorry about the lack of table service. We have taken your feedback on board and have implemented table...More

Reviewed 3 weeks ago via mobile

We just happened to spot this place as we were doing some shopping. Staff were very friendly and informative. Food is prepared in front of you to your liking and was super delicious. The individual cards used to keep track of food/drinks ordered made splitting...More

Thank Louisa Q
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 2 weeks ago

Thank you for your positive review Louisa Q, we appreciate your time! We are pleased to hear you enjoyed your experience. An open kitchen provides a wonderful opportunity for direct customer-to-chef interaction. This allows for greater customisation of delicious pasta, pizza, and salad meals! We...More

Reviewed 3 weeks ago via mobile

If you like being treated like a sheep . If you like to eat dried out cardboard pizza and if you like to be in an atmosphere that is so noisy you cannot have a conversation with friends at your table this is the place...More

Thank Eric G
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 2 weeks ago

Hi Eric G. Thanks for taking the time to write to us. We appreciate your feedback and apologise that you did not enjoy visiting Vapiano on this occasion. We will pass your feedback on to the management team for further review & additional staff training....More

Reviewed 3 weeks ago via mobile

Don’t question it. I had no idea what this place was or what they were about (other than being Italian food). Go be amazed like I was. You won’t be disappointed I promise.More

Thank Benjamin N
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 2 weeks ago

Thanks for the positive review Benjamin N -- we also think Vapiano is a must visit restaurant on the Gold Coast as well! We pride ourselves on delicious home-made Italian food, outstanding customer service, and a unique restaurant experience! We are pleased to hear we...More

Reviewed 4 weeks ago

We visited on a Saturday night at 7.30pm it was SUPER busy. We had a drink at the bar there were 7 of us. We didn't have to wait long we were seated and ordered straight away. We had pizza they were pretty good -...More

Thank Simone_Neil
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 2 weeks ago

Thanks for the review and feedback Simone_Neil. We are pleased to hear you enjoyed your delicious pizza. I have passed on your feedback concerning the noise level in the restaurant to our general manager for further review. We look forward to seeing you soon for...More

Reviewed April 14, 2018 via mobile

Note: During Commonwealth Games week. A mate of mine talked this place up and took a few of us so we went there with decent expectations. The food didn't suck and in fact was quite nice. Not the best Italian I had but very far...More

Thank Brendon W
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hi Brendon W, thank you for your review and feedback, we really do appreciate it! We are glad you enjoyed our homemade Italian food. However, we are very sorry about the lack of table service. We have taken your feedback on board and have implemented...More

Reviewed April 9, 2018 via mobile

Really enjoy the food stations and selection of drinks at the bar. This is not a restaurant where you get table service. You walk up to the food station you want and place your order. The everything is made to order right infront of you...More

Thank Trevor L
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded April 11, 2018

Thanks for the positive review Trevor L -- we also think Vapiano is a must visit restaurant on the Gold Coast as well! We pride ourselves on delicious home-made Italian food, outstanding customer service, and a unique restaurant experience! We are pleased to hear we...More

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Ask a question
Questions & Answers
Rebecca P
March 7, 2017|
AnswerShow all 8 answers
Response from 50ericad | Reviewed this property |
Great for either, you can book a large table and they have an outdoor area. Also great price drinks during happy hour!
0
Votes
Rachel D
May 12, 2016|
AnswerShow all 2 answers
Response from AnnieJuly | Reviewed this property |
I telephoned Vapiano's about a fortnight before the event and was able to book for a large group but only had a choice of 6.30pm or 8.30pm which was fine for us!
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$16
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, View, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 11:00 p.m.
Saturday
11:00 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5538 8967
  • E-mail
Description
Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
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