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Hard Rock Cafe

$$ - $$$American, ,
Cnr Cavill Ave & Surfers Paradise Blvd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
+61 7 5539 9377
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Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“fajitas” (38 reviews)
“potato skins” (26 reviews)
“burger” (253 reviews)
Closed Now
Hours
CUISINES
American, Bar, Australian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Cnr Cavill Ave & Surfers Paradise Blvd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
All Details
Write a ReviewReviews (2,358)
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1 - 10 of 2,241 reviews

Reviewed 3 days ago via mobile

Came here for dinner with a colleague and was seated straight away. Received a menu and ordered a couple of beers. Beers took over 5 minutes to arrive and subsequently took longer each time we ordered one. The main problem here is there weren’t that...More

Date of visit: September 2018
Thank ISpeakTheTruth4U
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Thank you for your review. The entire team at Hard Rock Cafe Surfers Paradise are always working to create a great dining and bar experience for our customers. My personal apologies on the delayed response from the staff. Steve

Reviewed 3 days ago via mobile

I hadn’t been to one before, the decorating is great plenty to look at , the service was very good, I would go back

Date of visit: December 2018
Thank Aussieheli
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Thanks for your review Aussieheli. We really appreciate you experiencing the Hard Rock Cafe Surfers Paradise.

Reviewed 3 days ago via mobile

We always love to eat at Hard Rock Cafes so when we visited Surfers Paradise we headed there. It basically like all other HRC’s around the world. Hectic, busy and full on. We were early so we had a drink at the bar. The bar...More

Date of visit: December 2018
Thank windrumw
HRCSurfersParadise, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Thank you for your great review. Birthdays are worth celebrating at iconic places. Thank you.

Reviewed 4 days ago via mobile

My girlfriend and I wanted to go out for a nice dinner out at Surfers and decided that Hard Rock would be a nice venue to have that at as my girlfriend had been there previously. We were told when we walked in at 7:05pm...More

Date of visit: December 2018
Thank Darian H
HRCSurfersParadise, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Thank you, Darian, for your review. The entire team at Hard Rock Cafe Surfers Paradise are always working to create a great dining experience for our customers. Please accept a courtesy plate of chicken wings on your next visit for the delayed seating time for...More

Reviewed 1 week ago via mobile

Walked into the hard rock ready for a good value meal, but wasn’t greeted at the door or even looked at by passing staff who were not busing serving the empty restaurant. Finally after 10 minutes of standing there a women came and seated us...More

Date of visit: December 2018
Thank reviewsonstuff
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

I'm sorry to hear you were underwhelmed with our service and food on this particular occasion. Did you speak to a manager on duty? Please email surfers_marketing@hardrockcafe.com.au for further attention to your review.

Reviewed 1 week ago via mobile

I’ve been to a few Hard Rock Cafes around the world and have to say the table service is the only redeemable factor. The food was terrible from the chips having a strange taste to a family member returning glazed ribs as they were dry....More

Date of visit: November 2018
Thank Webbmatt7
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

I'm sorry to hear you were underwhelmed with the food prepared on this particular occasion. Did you speak to a manager on duty? Please email surfers_marketing@hardrockcafe.com.au for further attention to your review.

Reviewed 1 week ago via mobile

The best experience in my life, all the staffs smelling all the time, the rock and roll still there... all love

Date of visit: December 2018
Thank travelleres_83
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for your review. HARD ROCK CAFE SURFERS PARADISE Est. 1996 …still rockin’ in 2018

Reviewed 2 weeks ago via mobile

On Tuesday night, in the middle of schoolies, myself and 2 friends went to dinner here, despite not being high school graduates. The service here was exceptional. Our greeting was friendly but our waiter is what made our night. We were served by the lovely...More

Date of visit: November 2018
Thank Emily B
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you very much for your fantastic review of Hard Rock Cafe Surfers Paradise. JJ is an amazing rockstar server and we love that your experience was great.

Reviewed 2 weeks ago via mobile

Myself and 5 friends headed to the hard Rock cafe for dinner on a Monday night. The Cafe wasn't terribly busy but had the typical hard rock cafe atmosphere. We ordered our meals; mains and entrees and waited. We received our meals in a reasonable...More

Date of visit: November 2018
Thank bluechilli8
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi bluerchilli8. Thank you for taking the time to write this review. I'm sorry to hear you were underwhelmed with your experience on this particular occasion. I will speak to the manager on duty. Please email surfers_marketing@hardrockcafe.com.au for further attention to your review, so we...More

Reviewed 3 weeks ago

I’ve been here a number of times. Today’s visit would probably seal the deal for not returning. So, arrive about 3 to enjoy a late lunch. No more than about 10 patrons in the restaurant. Good, shouldn’t have to wait the usual 30 minutes and...More

Date of visit: November 2018
Thank Janeane1965
HRCSurfersParadise, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hi Janeane. I'm sorry to hear you were underwhelmed with our service this afternoon. Did you ask to speak to a manager on duty? Please email surfers_marketing@hardrockcafe.com.au for further attention to your review. Thank you.

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Ask a question
Questions & Answers
fathin a
August 13, 2018|
AnswerShow all 3 answers
Response from KarunaN45 | Reviewed this property |
They are cook different grill, soo Insya Allah halal.
0
Votes
Google Translation
Carly M
September 22, 2017|
AnswerShow all 12 answers
Response from 50Dee65 | Reviewed this property |
No we have never made a reservation when we have gone
1
Vote
Ryanleewat
October 16, 2015|
AnswerShow all 4 answers
Response from HRCSurfersParadise | Property representative |
Hi Ryanleewat, The price for the bottomless soft drink is $4.5. The offer is only valid for one person with the purchase of a main. Thanks a lot and see you soon at Hard Rock Cafe Surfers Paradise.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
12:00 p.m. - 10:00 p.m.
Monday
12:00 p.m. - 10:00 p.m.
Tuesday
12:00 p.m. - 10:00 p.m.
Wednesday
12:00 p.m. - 10:00 p.m.
Thursday
12:00 p.m. - 10:00 p.m.
Friday
12:00 p.m. - 10:00 p.m.
Saturday
12:00 p.m. - 10:00 p.m.
Location and Contact Information
  • Address: Cnr Cavill Ave & Surfers Paradise Blvd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5539 9377
  • E-mail
Description
Burgers in Paradise Climb the stairway to heaven that is Hard Rock Cafe Surfers Paradise and enjoy handcrafted cocktails and freshly prepared American cuisine like our Legendary® Burger, savoury sides, and delicious salads. Our chefs use the freshest ingredients to prepare culinary greatness on every single plate. In addition, our friendly, talented staff is ready to provide you with everything you need to create the perfect dining experience. Stroll Through History After enjoying a satisfying meal and gorgeous views of the Gold Coast, explore our spacious interior for an inspired collection of music history from the greatest musical legends of all time. You’ll see all sorts of music memorabilia on our walls, from guitars to handwritten letters to pieces of clothing. Don’t forget to visit The Rock Shop to pick up something to remember us by, like a collectable pin or classic Hard Rock Cafe t-shirt.
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