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The Waiting Room

$$ - $$$
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Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
+61 3 9292 5777
07:00 - 22:00
Closed now
See all hours
Sun 10:30 - 22:00
Mon - Thu 07:00 - 22:00
Fri 07:00 - 00:00
Sat 10:30 - 00:00
More Info
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95 Reviews from our TripAdvisor Community

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Time of year
Showing 94: English reviews
Sydney, Australia
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 16 April 2017

Great place for a cuppa.... Excellent service with a smile....tea was near to perfect as was the coffee, very comfortable and very pleasant, certainly return.

Thank Stephenb2211
Melbourne, Australia
Level Contributor
77 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 14 April 2017 via mobile

Went with my wife and I have been blown away by their service and quality. The food is simply Devine... it's a must visit.

Thank armand076
Scottsdale, Arizona
Level Contributor
134 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 28 March 2017 via mobile

We came into this establishment for desert and we were very impressed with the decedent desert options and a wait staff that is properly trained to accommodate the discerning palate with a distinguished service. A very elegant experience that was reasonably priced for a place with linens. Flavors were terrific as each desert was a work of art.

Thank Todd B
Perth, Western Australia, Australia
Level Contributor
66 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 28 March 2017 via mobile

What a lovely experience I came in early and sat down in the area close to the bar. Cosy and comfortable. Met a dozen friends and all fit around the area. Drinks were reasonable for the environment. Food was great but a little pricey. Nice for pre or post dinner drinks.

Thank Carol P
Level Contributor
12 reviews
10 restaurant reviews
Reviewed 14 January 2017

I like the ambience here, not so crowded and kind of having my own space. The chocolate cake is very nice and coffee is just average and pricing is very fair and I think i considered cheap for such a great portion of cake. It tastes so yummy and moist. Service was quick and professional.

Thank Jane B
Level Contributor
149 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 5 January 2017 via mobile

After a lovely meal in the casino, hubby and I felt like a last drink and something sweet before heading to the hotel. After checking out Rosetta and basically being told 'no' and given a whole lot of attitude..we felt deflated. We headed to The Waiting Room and were met by a number of lovely smiling faces! We ordered drinks... More 

Thank Vic820
Southbank Victoria
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 December 2016

I love this place but last night we were told their kitchen closed the at 6pm, "what the" not sure how to feel about this place now. We love your beef sliders but alas we had none last night, maybe close your kitchen at 9pm, 6pm is just too early. It's great place for drinks and desserts if you don't... More 

Thank N6093YZsuel
Melbourne Australia
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 12 November 2016 via mobile

Very stylish and elegant Excellent snack meals Full bar Situated inside the main lobby area Excellent service AUD$14 for Brooklyn beer But you get a heap of nuts and nibbles included Nice if you want to impress someone

Thank David S
Level Contributor
103 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 27 August 2016 via mobile

Lovely location inside this excellent hotel and truly exquisite cakes!!! This is a lovely little coffee and cake place - as well as serving alcohol and champagne for those who want to indulge further. The presentation of the cakes is exceptional. Well worth a trip.

Thank Craigandjiffy
Melbourne, Australia
Level Contributor
618 reviews
459 restaurant reviews
common_n_restaurant_reviews_1bd8 205 helpful votes
Reviewed 7 August 2016 via mobile

Had our afternoon tea here & lucky enough to spot a couple D grade celebrities - meshel Laurie & danii Minogue. The cakes are only $9 & great value for money. Soy chai latte: 5/5 Chocolate cremaux: 4/5 Cassis sponge: 4/5 Service: 5/5 Value: 4.5/5 Overall: 4.5/5

Thank LC888

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$56
Australian, International, Gluten Free Options
Lunch, Breakfast, Dinner, Brunch, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations
Open Hours
10:30 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 22:00
07:00 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: Ground Floor, Crown Towers lobby | 8 Whiteman St, Southbank, Melbourne, Victoria 3006, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +61 3 9292 5777
The Waiting Room is one of Melbourne's most luxurious lobby bars, where old world grace and glamour meets new world contemporary opulence and style.

Inspired by the elegance of the 1940s, The Waiting Room bestows not only a classic cocktail and wine list, but also an exquisite small plates menu which has been tailored to tempt and delight any palate.

The Waiting Room offers an afternoon tea experience daily. A quintessentially British tradition since the 1800s, afternoon tea was created as a mid-afternoon meal to satisfy hunger created between early lunch and late dinner.

Served on a three-tiered silver stand, the tea services include a delectable selection of assorted sandwiches, savouries and sweet things, served with Jing Tea and Vittoria Coffee.

Afternoon tea at The Waiting Room is served daily from 12-5pm.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Waiting Room and other visitors
1 question
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Melbourne, Australia
11 months ago

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Questions? Get answers from The Waiting Room staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?