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Lady Janes Ice Cream Parlour

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1092 Tutanekai Street, Rotorua 3010, New Zealand
+64 7-347 9340
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250 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

When I first walked into the place I was confused. It offers premium and regular ice cream. When asked what is the difference? I was told that the regular is all artificial and premium is natural. WHAT? Why would you offer "artificial crap" and natural? Very strange concept. I ordered the "premium" Hoky Poky ice cream. It was good. But... More 

Thank dlcasan
Level Contributor
247 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 2 weeks ago via mobile

I ended up just having this coconut choc ice cream (which was pretty nice) after sampling peaches and cream and marshmallow and coconut were just too sweet. A decent amount of flavours and pricing is what I expected

Thank Roger H
Sydney, Australia
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Really cool ice cream shop with plenty of flavors too choose. Not far from the Lake so grab one and head to the Lake. Very cheap and friendly staff. They bring the crowds :)

Thank dwild85
Rotorua, New Zealand
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

A wonderful place to sit and enjoy any flavour ice cream you can imagine in any sort of cone any any size you desire all in view of lake Rotorua there is always other people there choosing their flavour

Thank 41Nann75
Portsmouth, Virginia
Level Contributor
62 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

A large ice cream/sorbet counter offering lots of flavors (including the local Hokey Pokey, which is one of my new favorites)

Auckland, New Zealand
Level Contributor
119 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

Excellently placed in Eat Street, near the lake front, easy to find. A good range of icecream, though it's not easy to see all the choices on display - something that really is critical for the dedicated icecream fan - was hard enough on a quiet afternoon late summer, would be v difficult at busy times. Friendly staff, reasonable prices

Thank Alison K
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 21 April 2017

this cafe is located near the lake front.good parking,,the menu is varied to suit all taste,the portion wel watch your waist line

Thank Morando B
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 April 2017 via mobile

We were greeted with a lovely smile and bubbly greeting. Ice cream was delish 😊 love how this place is open late so while we were on holiday and had dinner at the motel we just felt like something sweet for dessert and this hit the spot.

Thank 765caseyr
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 5 April 2017 via mobile

This shop is over the top with great ice creams they are even graded from regular to premium. Excellent selections yummmmmmy

Thank cb4fullcircle
Toronto, Canada
Level Contributor
76 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 19 March 2017 via mobile

We lived this place for the variety of flavours. They have the NZ classics but also a number of different choices we hadn't seen anywhere else (and we've been trying a lot of ice cream this trip!) We went back twice...fav flavours: hokey pokey, honey and fig, ginger nut.

Thank Tuckers73
ladyjanesicecream, Manager at Lady Janes Ice Cream Parlour, responded to this review

Hi there, thank you so much for your review. We really appreciate your feedback and are delighted to hear that you enjoyed our ice cream. We hope you enjoy the rest of your trip - have a fabulaous time :) More 

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Fast food
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 1092 Tutanekai Street, Rotorua 3010, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-347 9340
Lady Janes is Rotorua's iconic Ice Cream Parlour. Situated down by the lake front it is a relaxing activity for all ages. We have been serving the sweet tooth locals and tourists for over 30 years. With over 50 flavours to choose from there is sure to be something to please everyone! A must try is our Danish cone, a large waffle cone with 2 choices of creamy ice cream, your choice of topping, fresh whipped cream and chopped peanuts or sprinkles. It's amazing!! Open all year round from 10am till late, come and visit us we would love to see you.

Questions & Answers

Questions? Get answers from Lady Janes Ice Cream Parlour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?