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Westside Grille

$$ - $$$
New Zealand, Bar, European, Pub
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41 Tukapa Street, New Plymouth 4310, New Zealand
+64 6-758 4430
Website
Today
10:00 - 21:30
Open now
All hours
Hours:
Sun 10:00 - 21:30
Mon - Thu 10:00 - 22:00
Fri - Sat 10:00 - 23:00
More Info
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
New Plymouth
Level Contributor
36 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 8 February 2016 via mobile

I was looking forward to tucking into the onion rings that I ordered , when they came arrived, there were a good number of battered rings, however they were only lightly fried - a little underdone for my preference. I was not impressed that the dish the sauce was in has a large chip out of it. This is my... More 

Helpful?
Thank flaashkiwi
EmmaPuletaha, Manager at Westside Grille, responded to this review

Hey Flaashkiwi, We are sorry that your onion rings weren't perfectly cooked and would like you to know that it is absolutely unacceptable to serve the sauce in a chipped ramekin. We hope you come back and try the onion rings again, we promise they will be crispy and perfectly cooked. Regards Emma More 

Sydney, Australia
Level Contributor
179 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 23 January 2016 via mobile

I guess you get what you expect. The food is normal pub fare and OK at that. If you enjoy that then this will be fine. For me I'm put off by that food but went to meet old friends, their choice. Been here before so knew what to expect. Having said that the food was presented well. There's a... More 

Helpful?
Thank ZN9999
EmmaPuletaha, Public Relations Manager at Westside Grille, responded to this review

Sorry to hear you didn't enjoy your time at Westside, we pride ourselves on our food and especially our service so was sad to hear that it was not up to scratch. We enjoyed having your group there and are really disappointed in the comments you received from the staff, they were understaffed and very busy, but that is no... More 

Level Contributor
5 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 10 November 2015 via mobile

Tried out the new menu today and the sliders were amazing! Such a wide variety of choices and great service! Definitely going to recommend to friends !

Helpful?
Thank 08hanand
New Plymouth
Level Contributor
94 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 1 November 2015

I had won a voucher so this experience didn't cost me as much as it could, If you like bacon there were plenty of options to the extent the menu was very limited as most items had bacon?. I resorted to the usual Beer Battered fish which was very ordinary and quite frankly tasteless, my partner had a Beef Thai... More 

Helpful?
1 Thank KiwiPaulNewPlymouth
EmmaPuletaha, Public Relations Manager at Westside Grille, responded to this review

Hi KiwiPaul, On behalf of the team at Westside Grille we are very sorry that you did not enjoy the food on your visit, and that the service wasn't of our usual high standard. We recognise that a few of our meals needed to change and that is exactly what we have done as of today there is a new... More 

Whangarei, New Zealand
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 August 2015

A group of us when recently and its just perfect, food was great value and they really looked after us very well thank you all for a great night

Helpful?
1 Thank goodKiwi63
New Plymouth, New Zealand
Level Contributor
54 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 9 August 2015

Went to Westside Grille as our fiends had heard that apparently the menu had changed and it was quite good. Husband and I both had the Salt and pepper squid. Came out in a small basket, chips were squashed into the bottom of the basket, they were cold. The squid was over cooked and not nice. My husband mentioned it... More 

Helpful?
Thank WENDYWOOWU
EmmaPuletaha, Manager at Westside Grille, responded to this review

Hi Wendy, Thank you for your review, we value feedback good and bad. We are terribly sorry that your visit over the weekend was no way near our usual high standards of food and service. Our team have asked me to relay their genuine apology and I hope that you will contact me so we can work something out so... More 

Kaimiro
Level Contributor
56 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 24 July 2015

Being a regular customer, it pleased me to see the latest upgrade of this venue. There is now a nice area outside where you can sit comfortably and sheltered. The presentation of the foods has really been changed with the use of wooden planks. My beef nachos meal now arrived on a nice plank, the nachos in a separate little... More 

Helpful?
2 Thank Peter T
New Plymouth, New Zealand
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 20 July 2015

They have recently rebranded and the signage is good. As for the menu and the service, i prefer the old Westbar. Not much choice on the menu for gluten free or carb conscious people. What i did get was dry and overcooked, which they did replace. Replacement was satisfactory. Not that thrilled, plenty nicer places to go for lunch.

Helpful?
Thank TeresaB8
New Plymouth, New Zealand
Level Contributor
145 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 17 June 2015

We went to West Bar for a birthday lunch and a catch up with friends. Had the chicken and bacon burger which was very nice and tasty. Served with chips which were overcooked unfortunately but overall was a nice lunch. Good friendly but unobtrusive service. My friends also enjoyed their meals. Would return for a casual lunch option.

Helpful?
Thank mosscopeekotrain
Auckland Region, New Zealand
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 May 2015

We went to Westbar as a group of 4, quite early on a Saturday night. Service when we first arrived was friendly and efficient. We each ordered a main, but nothing to start. The main took forever to arrive, but there was no apology or explanation on where our food was. The kitchen was obviously very busy, but we should... More 

Helpful?
Thank Renee P
EmmaPuletaha, General Manager at Westside Grille, responded to this review

We are glad that you enjoyed your meals on Saturday but sad to hear that our customer service was far from satisfactory. We thank you for your feedback and please know that we will be going back to basics on our customer service training. I'm sure the staff would like me to pass on their apologies for not giving you... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$7 - US$25
Cuisine
New Zealand, Bar, European, Pub
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Seating
Good for
Groups, Child-friendly, Bar Scene, Cheap Eats
Open Hours
Sunday
10:00 - 21:30
Monday
10:00 - 22:00
Tuesday
10:00 - 22:00
Wednesday
10:00 - 22:00
Thursday
10:00 - 22:00
Friday
10:00 - 23:00
Saturday
10:00 - 23:00
Location and Contact Information
  • Address: 41 Tukapa Street, New Plymouth 4310, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Taranaki Region  >  New Plymouth
  • Phone Number: +64 6-758 4430
Description
Delicious meals and desserts made with quality ethically sourced, free range and organic ingredients, where possible. All of the smoked items on our menu are smoked on site too! Indoor and outdoor dining, kids welcome. Open 7 days 10am until late.

Questions & Answers

Questions? Get answers from Westside Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?