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Britannia Restaurant

Certificate of Excellence
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The Mall, Queenstown 9197, New Zealand
18:00 - 23:00
Closed now
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Sun - Sat 18:00 - 23:00
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164 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Ottawa, Canada
Level Contributor
72 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We wanted Bluff Oysters, but done with garlic butter. 2 restaurants could not accommodate our request, but Britannia did and they were broiled to absolute perfection. We also had a most delicious seafood chowder. The service was excellent. The manager thinks he may have to add the garlic butter Oysters to his menu...We think so too! In fact, we are... More 

Thank Karonasia
Marlborough Region, New Zealand
Level Contributor
44 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Last year we came here for my birthday, on Sunday (19th of March 2017) we came back again and it was amazing! We booked again for the Wednesday and both times were great, lovely service, lovely food, nothing went wrong at all. We have been to a lot of restaurants but I have to say this is my absolute favourite.... More 

Thank dandyash
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Seated and given water immediately order taken within ten minutes then never saw a staff member again until meal arrived an hour later just as we were about to walk out. Food was OK but average when compared to restaurants around them. Service or lack of really let this place down. There was hardly anyone in the place either I... More 

Thank RoamNZ
Brian M, Owner at Britannia Restaurant, responded to this review

This review is very suspicious and I think it should not even appear on this sight.For a start no one would ever wait that long for a meal even when we are full and the idiot that wrote this said we were empty at the busiest time of the year.I have owned this business for 18 years and never read... More 

Jakarta, Indonesia
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We found the place by accident as we were walking around the mall in Queenstown to try to get dinner. We saw sign of their menu and found out that the restaurant is actually located upstairs. The restaurant's decor is old-century British style with mostly sea food dishes in the menu. We chose to sit outside by the balcony and... More 

Thank satya s
Penn Valley, California
Level Contributor
202 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We wandered up and down the mall looking for a place to eat. Britannia is on the mall but a bit tucked away. You walk up a flight of stairs to get to it. We chose to sit on the outside deck even though it was threatening rain. The waitress said we could move if we got wet but that... More 

Thank minic00per
Bangkok, Thailand
Level Contributor
66 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

This is queenstown oldest restaurant.. 30+ years and hasn't changed from the day it opened. Inside is all old timie kinda ship like and is pretty cool. But that's about where it the good ended. Ordered a steak and it was just average.. Medium was asked for and was well cooked all the way though. But that dousnt bother me... More 

Thank Mark E
Brisbane, Australia
Level Contributor
103 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We got recommended this place and glad we found it. We had the lamb shanks and it was amazing, the staff was very friendly. Very highly recommended !!!!

Thank jas c
Raleigh, North Carolina
Level Contributor
135 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 14 February 2017

We arrived for dinner at about 7:30 pm. We didn't have a reservation but they did say there was a table available. While the drinks came after about 10 minutes, dinner did not arrive for about 1/2 an hour. After a few adjustments, we ate dinner and about 45 minutes later we had to hunt down staff to pay the... More 

Thank windsorsmom
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 January 2017

This is a good restaurant with an old english theme throughout, a most interesting restaurant. Food was good (whilst not great)& service was on par. Sound value & definitely would go again on a casual basis.

Thank Steven A
Tarvin, United Kingdom
Level Contributor
59 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 18 January 2017 via mobile

In the middle of the holiday season, Queenstown is jumping which isn't necessarily good for finding an attentive restaurant! However, we went up stairs to find this quirky gem hidden away above the busy street. Surprisingly, there were very few other diners but this did not turn out to be an indicator of quality. We were shown to a balcony... More 

Thank 2015Ric

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Seafood, European, New Zealand, International, Gluten Free Options
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Local cuisine, Special Occasion Dining, Romantic, Groups, Child-friendly
Open Hours
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
18:00 - 23:00
Location and Contact Information
  • Address: The Mall, Queenstown 9197, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Otago Region  >  Queenstown
  • Phone Number: 442-9600
Britannia or HMS Britannia is one of Queenstown's oldest restaurants. Established 25 years ago and is fitted out like a old sailing ship

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Britannia Restaurant and other visitors
1 question
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Questions? Get answers from Britannia Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?