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Cactus Jacks

) #126 of 147 Restaurants in Mackay $$ - $$$ Mexican
64 Wood Street, Mackay, Queensland 4740, Australia
+61 7 4969 1021
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Overview
  • Excellent14%
  • Very good17%
  • Average23%
  • Poor17%
  • Terrible29%
Travellers talk about
Restaurant Hours
CUISINES
Mexican
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
64 Wood Street, Mackay, Queensland 4740, Australia
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Reviews (156)
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1 - 10 of 155 reviews

Reviewed 1 week ago via mobile

We went in with a huge group unexpectedly and they accommodated us with ease. The food was great and a super good price.

Thank John S
Reviewed 2 weeks ago

I checked the menu for GF items before being seated. When I asked about several items I was told they were not actually GF and that the menus were misprinted? All they could offer was meat with tomato sauce and some salad. The Food I...More

Thank Laser_cncman
Reviewed 19 May 2017 via mobile

Food was terrible and inedible. Staff bar 1 were rude and aggressive. Waited 40 minutes for drinks that never arrived. Manager had worst customer service. Will not be back.

Thank Bree C
Reviewed 18 May 2017

We had dinner here on Anzac day, went for the all you can eat chilli, unfortunately it was served cold, twice! On the third attempt it was hot enough to eat, and pleasant enough but no real chilli heat. Management handled our complaint well and...More

Thank MaureenMackay
Reviewed 23 April 2017 via mobile

I went to Cactus Jacks Mackay with three of my children on a day out to Mackay. We were seated in a table as the booths were full which is fine and we later moved to a booth when one was free. We waited for...More

Thank Stacey G
Reviewed 8 April 2017 via mobile

Went there for drinks one Friday night. Great location with tables outside to watch the world go by over a couple of cold beers but found staff very rude and abrupt and the place closed very early. Not somewhere to go on a Friday night...More

Thank Karen M
Reviewed 17 March 2017

nice place to meet your friends and catch up over a few drinks and some tasty food at this local party place

Thank Michael S
Reviewed 14 March 2017

Staff not helpful. Basically they had run out of wine and the makings of mojitos which just before Xmas was very strange

Thank tannyj14
Reviewed 3 March 2017 via mobile

By far and wide the WORST service I have experienced in Mackay. As a local, I was aware of the bad reviews already but when we waited 40 minutes for a glass of wine and my husbands beer we complained to the manager- she had...More

Thank M7813CDcarissam
Reviewed 27 February 2017 via mobile

Hayden made me the best cocktail (Mai Tai) I've ever had. Friendly staff, good food, and great service!

Thank Steven M
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Location and Contact Information
  • Address: 64 Wood Street, Mackay, Queensland 4740, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Mackay
  • Phone Number: +61 7 4969 1021
  • E-mail
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