Typical meal for us: aperitifs, bottle of wine at least $100, multiple apps, mains, dessert/coffee/possible after dinner drink. (We don’t drive of course and when kids are not with us).
We visit this restaurant multiple times per year, have been for years - before they...were busy on a weekend at all, have even hosted parties of about 40 ppl.
We will NEVER give our business to this establishment again.
They clear your table with half finished meals and almost full alcoholic drinks on it if you leave to use the restroom, while my husbands back was turned to talk to a friend at another table. I was flabbergasted! (Someone else had taken care of our bill so we were unaware they paid earlier well before we were done).
We still gave them another chance.
Our next visit about a month or so later:
Upon check in, we were told how long our RESERVATION was.
We were surprised that they vocalized this to us. We found it rude. It’s not like they’re we’re “fitting us in” or anything.
My husband ordered an $18 glass of wine (we had kids with us, no bottle service lol) but it was spoiled just by smelling it. Had to be replaced. If they are serving from an opened bottle, why would they not check it first?
I have a dairy allergy which was expressed to the server from the very start. He brought my plate with the dairy on it (steak, potatoes, veggies) there was butter and cheese. I reminded him of my allergy and my original order. They ended up removing the potatoes from my plate but did NOT replace them with anything not even extra veg. My meat was NOT replaced either- it was definitely rinsed or wiped off. Ended up dry and there was absolutely no seasoning on it.
Service is NEVER with a smile - or never a friendly tone without the smile.
Hope this helps with your expectations of this place.
Happy dining!More