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Reef House Restaurant

99 Williams Esp, Palm Cove, Queensland 4879, Australia
+61 7 4055 3633
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Overview
  • Excellent46%
  • Very good26%
  • Average13%
  • Poor8%
  • Terrible7%
Travellers talk about
“barramundi” (47 reviews)
Restaurant Hours
CUISINES
International, Australian, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
99 Williams Esp, Palm Cove, Queensland 4879, Australia
All Details
Write a ReviewReviews (549)
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11 - 20 of 538 reviews

Reviewed May 1, 2018

In a quiet setting in the middle of Palm Cove the Reef House provided an excellent dinner venue. The main course options were good, the dessert options exceptional.More

Thank 101colinl
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded May 9, 2018

Dear 101colinl. Maita, Chef Ashe and I are so pleased to know you enjoyed your time at the Reef House Restaurant. We have been working on service improvements lately and we are pleased to know the training has begun to pay off. Take care and...More

Reviewed April 30, 2018

We spent a wonderful 7 days at The Reef House and had dinners at several restaurants, but the most outstanding meals were at Reef House were we found the staff and the service to be first class and the food to be by far the...More

1  Thank rramsdell2
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded May 9, 2018

Dear rramsdell2, Thank you so much for staying with us at the Reef House and posting such a complementary review. It is great to know you had a wonderful time and enjoyed our restaurant. Thank you again rramsdell2, we are so pleased your enjoyed your...More

Reviewed April 28, 2018 via mobile

I agree with previous reviews the staff need some training and attention to detail. We have dined breakfast, lunch and dinner and sorry but the restaurant staff are slack. They do come across pretentious and not focussed. We have had to get our own plates,...More

Thank SuzyG_NQ
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded May 9, 2018

Dear SuzyG_NQ, Thank you very much for taking the time to post your Trip Advisor review. We just wanted to say thank you for coming to our restaurant and will be differently take your feedback on board. Thank you again SuzyG_NQ and we apologise for...More

Reviewed April 25, 2018

We arrived at 12 noon when there was virtually no-one else there. We ordered a charcuterie platter to share and main courses. Unfortunately our main course took 2 hours to arrive- by which time most of the other diners had been served their lunches and...More

Thank traveller-eater
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded May 9, 2018

Dear traveller-eater, Thank you very much for taking the time to travel to Palm Cove for your lunch. I am sorry to read about your experaince, it should have been much better than what you have described. We have shared your feedback with the whole...More

A TripAdvisor Member
2811
Reviewed April 25, 2018 via mobile

We dined here while on holiday in palm cove. What a good choice. The food was divine . I had the bbq seafood platter and my husband had confit duck which he claimed was the best meal he had eaten in palm cove and we...More

Thank A TripAdvisor Member
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded May 9, 2018

Dear Guest, Thanks so much for taking the time to visit our beautiful restaurant overlooking the Coral Sea. We really appreciate your feedback and are so pleased to know you enjoyed your meal ! Thanks so much once again, we hope to see you again...More

Reviewed April 19, 2018 via mobile

Food here is pricey but delicious. Lamb rack was delightful! Staff were pretentious and weren't very friendly but even that couldn't take away from the delicious food. If this restaurant upped its game with staff and service it would be unbeatable even among the strong...More

Thank Ashloum
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded April 24, 2018

Dear Ashloum, Thank you very much for taking the time to come to the Reef House Restaurant on your recent holiday to Palm Cove. We appreciate your review and we wanted to thank you very much for your feedback. I will make sure it is...More

Reviewed April 9, 2018

Best location and atmosphere on the strip with fantastic food and friendly service. You must try the Barramundi in the curry sauce!More

Thank Bradley A
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded April 24, 2018

Dear Bradley A, Thank you very much for dining with us and posting such a complementary Trip Advisor review. So many of our guest keep returning for the great view, barramundi and our friendly service and we are so pleased to know that you had...More

Reviewed April 3, 2018 via mobile

Lunch at Reef house lovely setting warm service attentive not intrusive we choose Barramundi with salad fries in a nut shell Fish Chips batter was light crispy fish lovely texture my wifey choose Singapore noodles tiger prawns and pork belly combo and bok choy very...More

Thank taffy_longman
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded April 6, 2018

Dear taffy_longman Thanks so much for your complimentary review ! Great company for lunch together with Barrmundi, Singapore Noodles and Sauvignion Blanc does sound very inviting. We hope to see you again and hope you had a great Easter in Palm Cove. All the best,...More

Reviewed April 1, 2018

We had dinner here for 3 of us. The staff were nice enough but I would have to say that every other venue we visited during our stay had more friendly staff. Food was nice but I wouldn't rave about it. We ordered a bottle...More

1  Thank LeisureMerchant
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded April 6, 2018

Dear LeisureMerchant, Thank you very much for taking the time to dine with us at the Reef House and posting your Trip Advisor review. I am sorry to read about the problems with the wine service to your table, we should have been much better...More

Reviewed March 31, 2018

It was just the 2 of us this year so did a champagne lunch here and it was stonkingly magnificent! appetizers came out on a huge, 3 tiered tray and we struggled to get through and to the main course. Have been here several times...More

Thank chris d
Wayne H, General Manager at Reef House Restaurant, responded to this reviewResponded April 6, 2018

Dear chris d, Thanks so much for posting your Trip Adviser review of our Christmas lunch. We are so grateful to know that your memories of this special occasion have stayed with you for so long. We would love to have you back again so...More

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Questions & Answers
Helen K
October 5, 2015|
AnswerShow all 6 answers
Response from Poddy | Reviewed this property |
Sorrry we had our Breakfast included and as stated above the evening meals were very good value as an accor member .
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Local cuisine, Business meetings, Child-friendly, View, Romantic
Location and Contact Information
  • Address: 99 Williams Esp, Palm Cove, Queensland 4879, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Cairns Region  >  Palm Cove
  • Phone Number: +61 7 4055 3633
  • E-mail
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