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Firehouse Subs

100 S Colonial Dr, Suite 1200, Alabaster, AL 35007-4667
+1 205-664-4664
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  • Excellent58%
  • Very good21%
  • Average7%
  • Poor0%
  • Terrible14%
12 Aug 2018
25 Apr 2018
Restaurant Hours
Fast food, Deli
100 S Colonial Dr, Suite 1200, Alabaster, AL 35007-4667
All Details
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1 - 10 of 14 reviews

Reviewed August 12, 2018

We ate there today and my husband ordered the roast beef sandwich. Within an hour we knew he had food poisoning. He has been throwing up and is very sick. May have to go to the hospital. Will never eat Firehouse Subs again. Anywhere!

Thank mommaj615
Matt O, Guest Relations Manager at Firehouse Subs, responded to this reviewResponded August 19, 2018

Valued Guest, thank you for taking the time to bring this to our attention. Please know that we take your concerns very seriously and have shared them with the private owner to review and investigate. Thanks again. Desirae/Guest Services

Reviewed April 25, 2018 via mobile

Just moved here from Wv. My son took me here he said I had to try their subs. my son said their Amazing and he never says that about anything. Well he was correct! I love their New York Steamers I think is what it's...More

Thank pinkpassionDaneseWV
Reviewed September 7, 2016

This food is made to order, however I still consider it fast food and is always fresh and hot. The people here are always on top of their business and love eating here all the time.

Thank tripleforkshunting
Reviewed August 4, 2016

I love their subs here. They are fresh and well made. They have a good amount of hot sauces too! I think I've tried at least half of them.

Thank s0me0nespecial
Reviewed July 15, 2016 via mobile

We shared a hook and ladder. My half was soggy otherwise ok. The large is huge, about 14 inches long. A worker came by and yanked my tray out from under me without asking. Just had enough time to grab my pickle. Would have to...More

Thank guvhuney
Reviewed May 9, 2016

We were on the road on Mother's day when our 9 mo started to wake up, so we decided a lunch stop was in order. It came down to Firehouse or the place where you can get a dip cone, and dessert lost out. Is...More

Thank mxlonerider
Reviewed February 17, 2016

Subs were really good and price was very reasonable. We have eaten there twice now and both times, hot subs were hot. Just the way I like them. We will go back.

Thank Shelbycruiser
Reviewed December 24, 2015 via mobile

Food prep is very disorganized, bag handed over was covered in Mayo (or similar) on the bottom, like I want to lay that on my car seat ! First trip for lunch took forever. Second trip with wife, they left the meat off of her...More

1  Thank aFoamerslife
Reviewed July 25, 2015

Their setup of food production is inefficient so what should be fast food isn't and that is really the only complaint. The staff spent a lot of time chatting and not preparing the food which just added to the aggravation of waiting fifteen minutes for...More

Thank SpudzAreFoodToo
Reviewed July 14, 2015

the subs are some of the best sub sandwiches I've ever had. it's also not the most expensive and they have one of those machines with all kinds of various sodas.

Thank shadowchaos117
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$6 - US$12
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 100 S Colonial Dr, Suite 1200, Alabaster, AL 35007-4667
  • Location: United States  >  Alabama (AL)  >  Alabaster
  • Phone Number: +1 205-664-4664
  • E-mail
Firehouse Subs, founded in Jacksonville, Fla. by former firefighting brothers Chris Sorensen and Robin Sorensen, is a 426-unit fast casual restaurant chain. Firehouse Subs® offers oversized portions of premium hand-sliced meats and cheeses, steamed to make the flavors burst, then piled high with fresh produce atop a toasted sub roll. The restaurants reflect the authentic firefighter heritage of the founding family’s 200 years of firefighting service.
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