Cheesecake Factory is a good experience. Forget dieting for one day and indulge! They wouldn't take a reservation over the phone, so I had to do it online--a nuisance, but it worked out fine. The restaurant has some seating that is close to others, so...I prefer a booth. Deja, our waitress was excellent--cheerful and pleasant. We had eaten a late lunch so only shared some pretzel bites for an appetizer. The Chicken Madeira and Chicken Bellagio were good, but the Crispy Chicken Costoletta lacked the lemon sauce which Deja had to retrieve from the kitchen and then added to the dish at the table. The portions are large so no one should go home hungry and boxes to go are common. We did take some desserts home, too, and enjoyed the Very Cherry Cheesecake, the Coconut Cream Pie Cheesecake, and the Chocolate Tower Truffle Cake.More