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Cool Basil

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550 36th Ave SW, Altoona, IA 50009-2626
+1 515-967-4611
00:00 - 23:59
Open now
All hours
Mon - Fri 00:00 - 23:59
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35 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 35: English reviews
Madrid, Iowa
1 review
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Service is slow, food is over priced for the quantity, food is average. We have gotten carry out a couple times. Both times the wait was excessive compared to other places. Rangoons & vegetable wontons were over-cooked & dry. The rest of the food was completely unremarkable.

Thank thamannrn
Level Contributor
44 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Ok good ok price ok service Went there several times. Depends who serve you and how bad the crowd is measures up to the standard of food & service you'll get.

Thank Alicia K
Level Contributor
105 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 17 October 2016 via mobile

It's been years since we've last been but family wanted to go & I only have good memories of this place. I called ahead- we had a group of 10. We were sat right away then sat for a good 20 minutes before anyone came to our table. Right before someone came to our table the sushi maker said sushi... More 

Thank Showagapelove
Mount Vernon, Illinois
Level Contributor
353 reviews
219 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 16 October 2016

Two of us stopped here for dinner while traveling on business. The menu has Chinese, Japanese, and Thai. Everything we had was delicious with some of the best sushi I have ever had. Service was fast and friendly.

Thank Michael H
Altoona, Iowa
Level Contributor
56 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 12 September 2016 via mobile

Long wait to be seated - minimal seating filled Longer wait to get water and menu Left before anyone even made an attempt to take an order (after 10 minutes).

Thank Crispypc
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 11 August 2016 via mobile

Another place that is a must visit when I'm in town exclamation point my husband's family lives in Altoona and we visit every time we come. I have several friends that will come visit me from Ames just for this food. I think I am just a bonus. The curries are so delicious and they can make it the exact... More 

Thank MrsAHolland
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 8 August 2016

I have been to this restaurant a couple of times. The first time was just before the lunch rush. The service was great. We had steamed pot stickers and sushi. The food was okay and I didn't feel it was unreasonably priced. The 2nd visit I made to this restaurant was closer to the lunch rush. During this visit it... More 

Thank Courtney V
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 28 July 2016 via mobile

Decent selection, decent product, not the first place I would recommend in the area though, I would travel to Des Moines instead to Ingersoll Ave, yet this establishment is suffice for the beginner Sushi fan. A bit pricey for the quality though.

Thank kimkingery
Altoona, Iowa
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 25 April 2016

Service was good and the food was okay but not special. We were with some friends who are Thai and they thought it was just so-so. We all agreed that it was a nice atmosphere and their crab rangoon was good. We all shared Panang Curry, Pad Thai, Beef dish and a fish dish. Personally, my spouse and I liked... More 

Thank rocksr v
Des Moines, Ia
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 16 April 2016

This is my favorite Asain place to eat. Sure, I still get something cheaper elsewhere occas, but to go to a nice sit down restaurant with an excellent meal, choose Cool Basil. The chicken is nice white meat pieces, vegetables are fresh and each meal seems to be individually prepared for you instead of sitting under a heat lamp or... More 

Thank stampinkathy

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Chinese, Japanese, Sushi, Asian, Thai
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: 550 36th Ave SW, Altoona, IA 50009-2626
  • Location: United States  >  Iowa (IA)  >  Altoona
  • Phone Number: +1 515-967-4611

Questions & Answers

Questions? Get answers from Cool Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?