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Kangaroo Cafe

#81 of 1,681 Restaurants in Hanoi
Certificate of Excellence
$$ - $$$
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18 Bao Khanh St, Ha Noi, Hanoi, Vietnam
+84 4 3828 9931
Website
Today
07:00 - 21:30
Open now
All hours
Hours:
Sun - Sat 07:00 - 21:30
More Info
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310 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Anchorage, Alaska
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Best hamburg in Hanoi. Great Western and Asian meals. Good selection of beverages. Smoking and non smoking areas. Also excellent trips to Sapa and Halong Bay. Max Hart is a seasoned professional that will try his best to meet your needs. A great staff will serve you in friendly atmosphere. Very clean kitchen. A great website which is easy to... More 

Helpful?
Thank John L
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Just returned from ha long ..boat trip 2days one night .. The rooms were fantastic ,food amazing .fresh fish,prawns and super cold beers . Thanks max and Thuy from kangarooo cafe who for the second time have in 2 years have absolutely nailed it. Some of the reviews i read on this place simply cannot be true .. 10 of... More 

Helpful?
Thank andyhuff
Kuala Lumpur, Malaysia
Level Contributor
1,495 reviews
890 restaurant reviews
common_n_restaurant_reviews_1bd8 614 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

they are a tour agent and a cafe. they arrange tours in and out of hanoi. book your tickets and anything related to tours. they speak english and it is easy to inquire about the different tours. they also have a cafe. very professional and the service is good.

Helpful?
Thank jeff1955malaysia
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks for your great post Jeff. Your kind words mean a lot to us & are very, very much appreciated by all of us at the REAL Kangaroo Cafe. More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

The restaurant serves great food, but the ambiance in the Kangaroo Cafe is not too special, The trips they serve are! Max and Thuy are straight forward in their advice. What you see is wat you get (and all of it is good)! Great ratio of price-quality (less suitable for spoiled high-end tourists,... in my opinion) , Personal notes: 1.... More 

Helpful?
Thank Manon1082
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks for the wonderful post Manon & it really was our pleasure to have someone as lovely & charming as you as a guest. Something about those beautiful Dutch Women, always elegant & good humoured too. I know Thuy was really happy to go out with you those few times even if it was only to the hospital. Again Manon,... More 

Perth, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Unfortunately we had to cancel our family tour one week before we were due to arrive when my son broke his leg. Max was very understanding when we called to tell him about it. He happily arranged for our refund amount to be transferred back to us at home and has assisted us with our travel insurance claim for the... More 

Helpful?
Thank kyrstie w w
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks very much for your kindness & understanding & we hope your little boy is on the mend. We're very much looking forward to meeting all of you next time around. Best regards, Max & Thuy More 

Melbourne
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

we visited this cafe three years ago and found the quality and service offered first class.we went back on our recent trip and booked the halong bay and sapa tour with max and thuy.nothing had changed,the tour was well organised and the price reasonable.max went out of his way to make sure we were looked after.would not hesitate in recommending... More 

Helpful?
Thank rosee07
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks very much for your very kind words. It's always great to see people we've met here in the Cafe again & we hope to see you again one day in the not too distant future. Best regards, Max & Thuy More 

Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We did the Ha Long 3d/2n tour with kangaroo. It is very well organised, lovely staff, delicious food on clean boats. We slept one night on the jonk in a beautiful and quiet area, the second night is on cat ba island in a nice hotel. Tour was beautiful. If we had to say something negative, the visit to the... More 

Helpful?
Thank Dorien M
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

We really do appreciate you taking the time to write a review &when it's as wonderful as this we really are quite humbled. Thanks so much & we look forward to meeting up again one day. Best regards, Max, Thuy & the Kangaroo Cafe Mob More 

Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 weeks ago via mobile

No doubt this is the best restaurant in Hanoi. Max is great, have great tips for traveling in Vietnam and will always welcome you with a smile. We didn't try the tours, but we are certain they are the best. The food is wonderful and vegatarian friendly, which was great for us. Highly recommended! :)

Helpful?
Thank MDayagi
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks for your post very much. We try hard & we reckon our thing about fresh bought & cooked when you order is the way to go. Again thanks for taking the time to write such a very kind review. More 

St Albans, Herts
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 30 October 2016 via mobile

Max's tour company arranged both our Halong Bay trip and tickets on the Reunification Express to our next destination. When you meet Max his first question is "how can I help you"? but it's only afterwards when you realise everything has gone exactly as he said it would you realise what a genuine organisation he runs. We enjoyed our Halong... More 

Helpful?
Thank sje_rogers
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks so much for your post Steve & Jane. It was great meeting you two & as I said when you left, it's all your own fault that we were nice to you. With people like you it really is easy to be nice !!! More 

Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

We gave max and Thuy a very simple brief and got on a plane. Max had organised a great itinerary and everything fell into place with hotels, boats, trains, guides and connections all when and where promised (and I understand that is something of a rare thing here!!!). Always happy to help, both Max and Thuy gave us a great... More 

Helpful?
1 Thank Rob S
RealKangarooCafe, Owner at Kangaroo Cafe, responded to this review

Thanks for the great post Rob & it really was a pleasure to meet you & your lovely partner. We get some very interesting people here & it was sweet how the 3 much younger Aussie girls were so fizzed up about spending time with you two. Our groups are nearly always like that with ages from 6 to over... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$2 - US$10
Cuisine
Cafe, Asian, Vietnamese, Australian, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Serves Alcohol, Seating, Waitstaff, Wheelchair Accessible, Wine and Beer, Cash Only, Free Wifi, Reservations
Good for
Child-friendly, Local cuisine, Cheap Eats
Open Hours
Sunday
07:00 - 21:30
Monday
07:00 - 21:30
Tuesday
07:00 - 21:30
Wednesday
07:00 - 21:30
Thursday
07:00 - 21:30
Friday
07:00 - 21:30
Saturday
07:00 - 21:30
Location and Contact Information
  • Address: 18 Bao Khanh St, Ha Noi, Hanoi, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +84 4 3828 9931
Description
Since 1994, The REAL Kangaroo Cafe (TM) has been providing great food, drinks & reasonably priced tours for singles, couples, families & small groups. At the Real Kangaroo Cafe (TM) we serve Vietnamese, Vegetarian & Western food & all at local prices. Our famous Hamburgers, Mugs (not eye baths) of Tea & Coffee (with real milk too) & the coldest beer in Viet Nam have always proven to be popular with our guests. We come in for some grief here on TA sometimes but you'll notice that it's always from a new breed of tourist, the ones with no cameras. It's a recent phenomena called astroturfing & we wish there was a lot more done to get rid of these fake posters. The best way to tell a fake post is that they're recently joined, post no pics or videos & almost no real info. You'll find our Mob here at the cafe to be fun, helpful & decent too & we really do look forward to meeting you in Ha Noi.

Questions & Answers

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Questions? Get answers from Kangaroo Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?