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Read some negative Google reviews about slow service before ordering. So I went to the counter straight away and made my order. The staff was a bit slow and they don’t have a system ( such as one staff takes all the order and the...rest serve food and drinks and clear tables). I had to stand at the counter for 5 minutes and waited for my change from a different waitress who didn’t take my order. She took my change and tried to ask the other waitress where I was.
However, the food was quite good. I had a chicken burritos and my partner had a mushroom chicken.
Have to mention, I think the security guard, he was very nice and helping out the customers to look for a shared table when we’re all just standing there and looked helpless.More
Java is slowly losing the standard of service they had. The quality of food being served is diminishing. The soup I ordered not only turned watery but had mounds of unmixed powder. For breakfast there is butter or kam served unless you ask.The staff have...a don't care attitude. We were done with our food but it took forever for a waiter to clear the table even though they kept passing our table and looked at us. There's clear lack of supervision. Good location. Poor service. Diminishing food quality.More
When someone says lets do coffee, I think Java. The Java at Southfield Mall is new and very convenient for me. But its their level of service and caramel chocolate the has taken me back there ever so often. Until next time...
Date of visit: June 2018
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