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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Cafe
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
View all details
meals, features
Reviews (264)
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239 results
Traveller rating
47
103
53
17
19
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Time of year
LanguageEnglish
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Traveller rating
47
103
53
17
19
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Reviewed February 5, 2021 via mobile

Java House at the Kenyatta International airport is a comfortable place to relax. Good coffee and excellent chocolate croissant.

Date of visit: February 2021
Helpful?1  
Reviewed January 11, 2021

I've been to Java House in Nakuru numerous of times and had great customer service. The Nairobi Java House in Terminal 1B near gate 14 was a truly awful experience. The staff were rude and missed half of the order. When I went up to...the counter to a waitress called Lucy to ask about my order, before I asked anything she rudely said 'WAIT!'. Then I asked about the order and she laughed. Then when we paid by card she slammed the card and receipt down and walked off, the table next to us commented too and couldn't believe it! Absolutely awful! For the first time in my life, I'm 36, I went to confront her to tell her that I would not be leaving a tip and that she was rude and the experience was terrible. She didn't care. I would suggest that you go to the new Tuskers bar, far better expereince!More

Date of visit: January 2021
Helpful?
Reviewed May 17, 2020

We ended up at this cafe prior to boarding our long flight to Asia. There are hardly any good cafe choices at the Nairobi airport (which is a shame). The service was okay but prices were ridiculously high for stuff which we knew was much...cheaper in Nairobi as we were just back from a safari and would often buy soft drinks and other things at super markets and shell shops. This place was way overpriced !More

Date of visit: March 2020
Helpful?
Reviewed March 16, 2020 via mobile

You can always rely on Java for good food and coffee. Java is in International departure lounge and have a good variety of food to choose and a nice setting

Date of visit: March 2020
Helpful?
Reviewed February 19, 2020

While sitting there my bag was stolen( I got back from police airport)and personal of this place did nothing. I'm sure they let thief stay there and get something together

Date of visit: February 2020
Helpful?
Reviewed February 10, 2020

The Airport offers very limited choices in terms of eateries but this was avaialble and was comfortable. Good coffee and wi_fi was avaialble although difficult to access

Date of visit: January 2020
Helpful?
Reviewed January 19, 2020

Quite literally the only sit down restaurant aside from the food court at the airport, but still serving top notch coffee and food. We went twice on our visit and were happy both times.

Date of visit: January 2020
Helpful?
Reviewed January 14, 2020 via mobile

Just what I needed to relax after I arrived at Jomo Kenyatta Airport and I was planning my next move. The vegetarian burgher is noteworthy.

Date of visit: January 2020
Helpful?
Reviewed December 25, 2019

With three hours before catching an international flight, I was grateful to have a seat at the coffee bar, enjoy a meal and coffee and use the free Wi-Fi for several hours. Every time I fly through Nairobi I stop here for coffee and a...meal, and it is always a good experience.More

Date of visit: December 2019
Helpful?1  
Reviewed November 29, 2019

A group of us went for coffee and breakfast very early one morning, about 6am or so. The whole place had 3 overworked serving staff only, uncleared tables and slow moving queues. A man on the next table had waited one hour after ordering and...was still waiting. We eventually got served as our flight was called. Many others just walked out. This must be the worst Java House in Kenya when it should be the best with so many potential customers.More

Date of visit: November 2019
Helpful?1  
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Questions & Answers
Ask a question
Nomad49647037748
October 21, 2019|
AnswerShow all 2 answers
Response from John C | Reviewed this property |
I find that it is always best to pay in the currency of the country ie in this case Kes, but either Euro or USD are also widely accepted in Kenya. Credit cards are also widely accepted in Kenya. I am afraid I do not recall... More
0
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mohdtanimi
June 26, 2016|
AnswerShow all 3 answers
Response from JoburgFacey | Reviewed this property |
you can definitely buy the Java House beans/coffee there. I dont know about Halaal....
0
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Wanderer0123
August 2, 2015|
AnswerShow all 4 answers
Response from sonisideupblog | Property representative |
Hi, great question! Yes, we serve a selection of beers and wines at our JKIA international departure branch.
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