We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SHANG PALACE

Jl. Jend, Sudirman Kav. 1 | Shangri-la Jakarta, Lower Lobby (1), Kota BNI, Jakarta, Indonesia
+62 21 29399562
Website
Share
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent33%
  • Very good54%
  • Average8%
  • Poor4%
  • Terrible1%
2 Aug 2017
“Miss the old Shang Palace ambience...”
12 Mar 2017
“Chinese dish buffet”
Restaurant Hours
CUISINES
Chinese, Asian
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Jl. Jend, Sudirman Kav. 1 | Shangri-la Jakarta, Lower Lobby (1), Kota BNI, Jakarta, Indonesia
All Details
Write a ReviewReviews (68)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 49 reviews

Reviewed August 2, 2017

Recently had lunch at the Shang Palace Chinese restaurant, at the ShangriLa Hotel, Jakarta. This used to be a favourite restaurant of mine as it had traditional Chinese decor, plush carpet, female staff wearing cheong sam dresses, and the ambience was lovely - peaceful, soft...More

1  Thank IWin1780
Reviewed March 12, 2017

Went there for brunch with brother and sister. Dessert bar was okay, at first quite disappointing, until they served the mango pudding. Variety of food was okay. Taste wise was average. No mantao with egg yolk filling available. A bit disappointing since I wondered how...More

1  Thank Cloud23H
Reviewed July 19, 2016

Shang Palace, the Chinese restaurant situated in Shangri-La, Jakarta is a delight to dine in. I enjoyed lunch and dinner on two occasions and came back very happy. The staff is very courteous and one didn't have to wait long for the ordered dishes to...More

1  Thank sidsu
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded August 21, 2016

Dear sidsu, I am glad to know that you had a delightful dining experience at Shang Palace. I would like to inform you that the restaurant is currently closed for renovation and will be open again by the end of the year with a fresh...More

Reviewed July 17, 2016 via mobile

A quite restaurant considering the price point. None of the dishes are below rp.130,000. Try the bbq pork( the best in town), kungpao chicken, roast pork, steamed fish, and sweet and sour soup with lobster.More

2  Thank jokochen
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded August 21, 2016

Dear jokochen, I am happy to know that you’ve enjoyed Shang Palace’s dishes. I would like to inform you that the restaurant is currently closed for renovation and will return by the end of the year with a fresh new concept. We look forward to...More

Reviewed July 15, 2016

As a restaurant in a 5-star Hotel, they provide a high class service from a group of active/agile staffs. We came during the Sunday brunch time, but the occupancy was about half of the capacity. The dimsum itself tastes a bit on the standard side,...More

1  Thank YapDenny
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded August 21, 2016

Dear YapDenny, I am pleased to know that Shang Palace’s dessert options and our colleagues’ service has made your brunch enjoyable. Your feedback regarding the dim sum is truly appreciated. As Shang Palace is currently closed for renovation and will be open by the end...More

Reviewed June 4, 2016 via mobile

I went there with my college and found superb atmosphere. Try family sharing style with round table. The food was super amazingly delicious. And do not forget to try the mango pudding, chef's chai secret recipe. You will be falling in love. Psst.. This restaurant...More

Thank watanuki
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded June 6, 2016

Dear watanuki, Thank you for the kind words. I am thrilled to know that you and your colleagues had an excellent dining experience at Shang Palace. Your compliment will be shared with Chef Christopher Chai and his team who will appreciate the recognition. Shang Palace...More

Reviewed May 23, 2016

A most exceptional Chinese restaurant with a flexible approach to creating vegetarian versions of classic dishes. The vegetarian sweet and sour chicken is to-die-for! Simply marvelous, an experience well worth the visit. Shang Palace sets the standard, and it's extremely high.

Thank Tryitoutnow
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded May 24, 2016

Dear Tryitoutnow, I am delighted to know that Shang Palace’s vegetarian options, especially the vegetarian sweet and sour chicken has made your dining experience excellent. We look forward to delight you again on your next visit. With Best Regards, Juergen Doerr General Manager

Reviewed May 16, 2016 via mobile

The interior design of this restaurant is all red which represents Chinese people and culture. The food is not so good. But they have great black pepper beef, shrimp, and fried rice.More

Thank Ardy P
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded May 16, 2016

Dear Ardy P, I am glad to know that you enjoyed Shang Palace's black pepper beef, shrimp and fried rice. However, I am disappointed to know that some of our menu did not meet your expectation. I would appreciate if you could share with me...More

Reviewed May 10, 2016

This restaurant served Chinese food. I love the taste.. The interior design also cozy. Feels like in china hehehe.

Thank Indrie S
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded May 16, 2016

Dear Indrie S, I am delighted to know that you enjoyed Shang Palace's food and ambience. We look forward to welcoming you back in the near future. With Best Regards, Juergen Doerr General Manager

Reviewed January 11, 2016

During our stay at Shang ri La, we also indulge ourselves with family dinner at shang palace. The food was great.. it was almost perfect... price wise its reasonable... 1.2m for 6 adults and 2 kids is definitely ok. Drinks is a bit pricey, but...More

Thank Andi S
SLJDMM, Resident Manager at SHANG PALACE, responded to this reviewResponded January 13, 2016

Dear Andi S, I am delighted to learn that Shang Palace's overall product has made your family's dining experience excellent. Your compliment will be shared with Shang Palace Chef, Christopher Chai, who will be happy to read them. Your feedback regarding the beverage price is...More

Nearby
Nearby HotelsSee all 498 hotels in Jakarta
Shangri-La Hotel Jakarta
1,716 reviews
.01 km away
all seasons Jakarta Thamrin
578 reviews
.42 km away
Liberty Hotel Thamrin Jakarta
107 reviews
.52 km away
RedDoorz at Thamrin City
9 reviews
.52 km away
Nearby Restaurants
Satoo
1,204 reviews
.07 km away
Rosso
187 reviews
.02 km away
Nishimura
70 reviews
.07 km away
Nearby Attractions
Grand Indonesia Mall
2,853 reviews
.94 km away
Plaza Indonesia
132 reviews
1.05 km away
Thamrin City Trade Mall
174 reviews
1.03 km away
Alun Alun Indonesia
76 reviews
.97 km away
Questions & Answers
Get quick answers from SHANG PALACE staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Breakfast, Lunch, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Buffet, Private Dining, Wheelchair Accessible
Good for
Groups, Child-friendly, Kids
Location and Contact Information
  • Address: Jl. Jend, Sudirman Kav. 1 | Shangri-la Jakarta, Lower Lobby (1), Kota BNI, Jakarta, Indonesia (Formerly SHANGHAI PALACE)
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
  • E-mail
  • This restaurant is at Shangri-La Hotel Jakarta
Description
An advocate of the fragrance of Chinese culture, Shangri-La’s signature restaurant Shang Palace showcases traditional Cantonese cuisine and provincial specialties in an elegant and tranquil setting.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing