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SHANG PALACE

Jl. Jend, Sudirman Kav. 1 | Shangri-la Jakarta, Lower Lobby (1), Kota BNI, Jakarta, Indonesia
+62 21 29399562
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Overview
  • Excellent35%
  • Very good52%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
“brunch” (4 reviews)
“mango pudding” (3 reviews)
Restaurant Hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jl. Jend, Sudirman Kav. 1 | Shangri-la Jakarta, Lower Lobby (1), Kota BNI, Jakarta, Indonesia
All Details
Write a ReviewReviews (68)
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1 - 10 of 50 reviews

Reviewed 2 August 2017

Recently had lunch at the Shang Palace Chinese restaurant, at the ShangriLa Hotel, Jakarta. This used to be a favourite restaurant of mine as it had traditional Chinese decor, plush carpet, female staff wearing cheong sam dresses, and the ambience was lovely - peaceful, soft...More

Thank IWin1780
Reviewed 12 March 2017

Went there for brunch with brother and sister. Dessert bar was okay, at first quite disappointing, until they served the mango pudding. Variety of food was okay. Taste wise was average. No mantao with egg yolk filling available. A bit disappointing since I wondered how...More

Thank Cloud23H
Reviewed 19 July 2016

Shang Palace, the Chinese restaurant situated in Shangri-La, Jakarta is a delight to dine in. I enjoyed lunch and dinner on two occasions and came back very happy. The staff is very courteous and one didn't have to wait long for the ordered dishes to...More

Thank sidsu
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 21 August 2016

Dear sidsu, I am glad to know that you had a delightful dining experience at Shang Palace. I would like to inform you that the restaurant is currently closed for renovation and will be open again by the end of the year with a fresh...More

Reviewed 17 July 2016 via mobile

A quite restaurant considering the price point. None of the dishes are below rp.130,000. Try the bbq pork( the best in town), kungpao chicken, roast pork, steamed fish, and sweet and sour soup with lobster.More

Thank jokochen
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 21 August 2016

Dear jokochen, I am happy to know that you’ve enjoyed Shang Palace’s dishes. I would like to inform you that the restaurant is currently closed for renovation and will return by the end of the year with a fresh new concept. We look forward to...More

Reviewed 15 July 2016

As a restaurant in a 5-star Hotel, they provide a high class service from a group of active/agile staffs. We came during the Sunday brunch time, but the occupancy was about half of the capacity. The dimsum itself tastes a bit on the standard side,...More

Thank YapDenny
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 21 August 2016

Dear YapDenny, I am pleased to know that Shang Palace’s dessert options and our colleagues’ service has made your brunch enjoyable. Your feedback regarding the dim sum is truly appreciated. As Shang Palace is currently closed for renovation and will be open by the end...More

Reviewed 4 June 2016 via mobile

I went there with my college and found superb atmosphere. Try family sharing style with round table. The food was super amazingly delicious. And do not forget to try the mango pudding, chef's chai secret recipe. You will be falling in love. Psst.. This restaurant...More

Thank watanuki
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 6 June 2016

Dear watanuki, Thank you for the kind words. I am thrilled to know that you and your colleagues had an excellent dining experience at Shang Palace. Your compliment will be shared with Chef Christopher Chai and his team who will appreciate the recognition. Shang Palace...More

Reviewed 23 May 2016

A most exceptional Chinese restaurant with a flexible approach to creating vegetarian versions of classic dishes. The vegetarian sweet and sour chicken is to-die-for! Simply marvelous, an experience well worth the visit. Shang Palace sets the standard, and it's extremely high.

Thank Tryitoutnow
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 24 May 2016

Dear Tryitoutnow, I am delighted to know that Shang Palace’s vegetarian options, especially the vegetarian sweet and sour chicken has made your dining experience excellent. We look forward to delight you again on your next visit. With Best Regards, Juergen Doerr General Manager

Reviewed 16 May 2016 via mobile

The interior design of this restaurant is all red which represents Chinese people and culture. The food is not so good. But they have great black pepper beef, shrimp, and fried rice.More

Thank Ardy P
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 16 May 2016

Dear Ardy P, I am glad to know that you enjoyed Shang Palace's black pepper beef, shrimp and fried rice. However, I am disappointed to know that some of our menu did not meet your expectation. I would appreciate if you could share with me...More

Reviewed 10 May 2016

This restaurant served Chinese food. I love the taste.. The interior design also cozy. Feels like in china hehehe.

Thank Indrie S
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 16 May 2016

Dear Indrie S, I am delighted to know that you enjoyed Shang Palace's food and ambience. We look forward to welcoming you back in the near future. With Best Regards, Juergen Doerr General Manager

Reviewed 23 April 2016

I stay at the Jakarta Shangri-La 2+ weeks per year for work and the Shang Palace is one of the main reason. The staff all know me and greet me by name and at this point I don't have to review the menu to order,...More

1  Thank Patrick97401
SLJDMM, General Manager at SHANG PALACE, responded to this reviewResponded 4 May 2016

Dear Patrick97401, First of all, thank you for making Shangri-La Hotel, Jakarta as your hotel of choice for your business trip to the city. I am proud to know that Shang Palace's product and service never fails to impress you. Thank you for highlighting our...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, Breakfast, Lunch, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Takeout, Buffet, Private Dining, Wheelchair Accessible
Good for
Child-friendly, Kids, Groups
Location and Contact Information
  • Address: Jl. Jend, Sudirman Kav. 1 | Shangri-la Jakarta, Lower Lobby (1), Kota BNI, Jakarta, Indonesia (Formerly SHANGHAI PALACE)
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
  • E-mail
  • This restaurant is at Shangri-La Hotel Jakarta
Description
An advocate of the fragrance of Chinese culture, Shangri-La’s signature restaurant Shang Palace showcases traditional Cantonese cuisine and provincial specialties in an elegant and tranquil setting.
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