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Satoo

Jln. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
+62 21 29399562
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Overview
  • Excellent50%
  • Very good37%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“brunch” (28 reviews)
“sushi” (70 reviews)
“pasta station” (13 reviews)
Open Now
06:00 - 23:00All hours
CUISINES
Indian, International, Asian, Singaporean, Chinese, Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jln. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
All Details
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Reviews (1,097)
Traveller rating
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1 - 10 of 824 reviews

Reviewed 2 days ago

Came back for the brunch after some years and it left me very disappointed. It seems that the rush from breakfast to brunch shows its toll - the tables and chairs are not clean, the sets were very dirty, the amenities on the tables chopped....More

Thank expatjakarta
Reviewed 5 days ago via mobile

This place always full of people, the food was good, I love the dessert so much, I like the ambience and also the service was great

Thank joojoonathan
Reviewed 1 week ago via mobile

I was amazed by the amount of food they have to offer. They have asian food and western food as well. Food quality is great and very tasty. Don't forget to mention, tey have nice restaurant atmosphere..worth the price we are paying

Thank Revina D
Reviewed 2 weeks ago via mobile

The range is quite complete. You can have Indonesian food, Japanese, Chinese, India food. The desert are various. Salad and sashimi also complete. Taste is excellentMore

Thank Ruth D
SLJGM, General Manager at Satoo, responded to this reviewResponded 2 weeks ago

Dear Ruth D, I am glad to know that you had an excellent dining experience at SATOO. It is a pleasure to have you as our guest and we look forward to welcoming you back on your next visit. With Best Regards, Andrew den Oudsten...More

Reviewed 2 weeks ago via mobile

Came here because Shang-Ri La buffet was one of my go-to buffet in other city. When I checked the reviews for Jakarta, I was convinced that this would be better or at least the same, quality-wise. But it's not. The varieties were, at its best,...More

Thank mmlml m
SLJGM, General Manager at Satoo, responded to this reviewResponded 2 weeks ago

Dear mmlml m, First of all, thank you for sharing your review. I do regret that your dining experience at SATOO did not meet your expectation and has given you a poor impression. With over a thousand reviews, Satoo is consistently rated as one of...More

Reviewed 3 weeks ago via mobile

I've come for lunch several times, and had great experience, love the food so much. The price is reasonable with the varieties of food that you an enjoy.More

1  Thank Dina K
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear Dina K, Thank you for your continuous patronage of SATOO. I am delighted to know that you love the food and that you had an enjoyable experience. We look forward to welcoming you back in the future. With Best Regards, Andrew den Oudsten General...More

Reviewed 4 weeks ago via mobile

They serve eastern and western culinary with good taste... They even provide healthy food for my baby... Accompanied with many staff who always deft and smile, along with the nice ambience, it's really a great breakfast experience for my family.More

Thank yustia
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear yustia, I am happy to know that you and your family had a great breakfast experience at SATOO. We appreciate your compliment for SATOO and our colleagues’ service. It is a pleasure to be of service to you and we look forward to welcoming...More

Reviewed 4 weeks ago via mobile

With the amount money that you spent in satoo restaurant is so worth it. Variety of the food and its quality, not to mention their service, we are satisfied.More

Thank Meity S
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear Meity S, We are proud to know that SATOO’s food and service have met your expectation and made your dining experience excellent. Thank you for sharing your feedback and we look forward to welcoming you back in the future. With Best Regards, Andrew den...More

Reviewed 4 weeks ago via mobile

I believe this is the best hotel buffet in town. Compare to other restaurants in the same class of hotel. This place had a good variety, good taste, and the best part is with a greatest value for money. A must visit, a must try,...More

1  Thank Renaud A
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear Renaud A, We are honoured to be considered as one of the best hotel buffets in Jakarta. Thank you for your recommendation and we look forward to welcoming you back on your next visit. With Best Regards, Andrew den Oudsten General Manager

Reviewed 4 weeks ago via mobile

Most impressive choices and variations of foods, but the staff not really up to 5 stars restaurant... To many ignorance happened on the floor and stands... Live cooking for the noodles was okay... Additional charge for fresh juices not really convenient as comparing with the...More

Thank Ray A
SLJGM, General Manager at Satoo, responded to this reviewResponded 3 weeks ago

Dear Ray A, First of all, thank you for sharing your review and for your compliment of SATOO’s food options. Your feedback regarding our colleagues’ service and the fresh juice charges is well noted. Please be assured that they will be shared with SATOO’s Manager...More

Nearby
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Nearby Attractions
Grand Indonesia Mall
2,099 reviews
.99 km away
Plaza Indonesia
82 reviews
1.11 km away
Thamrin City Trade Mall
134 reviews
1.08 km away
Balai Sidang Jakarta Convention Center
160 reviews
1.59 km away
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Questions & Answers
grace h
20 March 2017|
AnswerShow all 2 answers
Response from Damanhouri | Reviewed this property |
Saya yakin pasti ada dan boleh arrange dgn restaurant manager dan head chef. Marika akn be Happy to make you Happy
1
Vote
Ummu H
22 July 2016|
AnswerShow all 5 answers
Response from LuckyNana168 | Reviewed this property |
I believe the food in the restaurant in Indonesia are all kosher, even bacon that available also beef bacon.
0
Votes
markbrendantan
4 May 2016|
AnswerShow all 5 answers
Response from Henry S | Reviewed this property |
Satoo isn't Halal food restaurant. It serves non Halal food as well, but it has separate kitchen for cooking and different dishes for non halal food. Signages are there to separate the halal and non halal food. Alcohol is... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$40
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Local cuisine, Groups, Business meetings, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
06:00 - 23:00
Monday
06:00 - 23:00
Tuesday
06:00 - 23:00
Wednesday
06:00 - 23:00
Thursday
06:00 - 23:00
Friday
06:00 - 23:00
Saturday
06:00 - 23:00
Location and Contact Information
  • Address: Jln. Jendral Sudirman 1 | Shangri-La Hotel, Jakarta 10220, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  Jakarta
  • Phone Number: +62 21 29399562
  • E-mail
Description
Relax and dine on SATOO's locally famous international cuisine while overlooking the pool and hotel gardens. With major influences from Indonesian, Malay, Indian and Chinese kitchens, SATOO offers a wonderfully unique Asian perspective.

The restaurant offers private dining areas as well as wireless Internet access.
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