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Nueva Las Condes 12375 | The Ritz-Carlton, Santiago 7550655, Chile
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  • Excellent53%
  • Very good34%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“lobster” (3 reviews)
“ceviche” (5 reviews)
“fresh fish” (2 reviews)
Open Now
06:30 - 23:00All hours
Chilean, International, South American, Gluten Free Options, Vegetarian Friendly
Nueva Las Condes 12375 | The Ritz-Carlton, Santiago 7550655, Chile
All Details
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Reviews (177)
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1 - 10 of 60 reviews

Reviewed 4 June 2017 via mobile

Last week we visited this great place with my girlfriend, mostly because it was featured in La Cav (wine subscription to which I'm a client) and reviews seemed good. The place is nice and warm and the service overall is very good. They offered us...More

Thank fcollarte
Reviewed 26 May 2017

I mentioned Estro in my review of the Ritz Carlton, Santiego. In summary, the food is excellent, even memorable. The house cabernet sauvignon was more than acceptable but the pinot noir is not.

Thank Petychka
Reviewed 24 May 2017

The workers of this restaurante are focus in the guest satisfaction...we had and incredible evening, the "asado de tira" was the dish of the night and Valentina gave us an excellent service. we will definitely come back

Thank Funpipe14
Reviewed 20 April 2017 via mobile

Decided to try this restaurant for lunch and I was not dissappointed. The deco is modern and informal. Tried the set lunch menu for $15000 and I must say it was delicious and a real bargain. Service was great and my only comment is the...More

Thank fgon73
Reviewed 29 March 2017

Ate in the restaurant our last evening staying at the Ritz. Nice menu but not wowed by what we go; service was surprisingly inattentive given we were dining early and the restaurant wasn't full. Consider other options in surrounding neighborhood but fine if you don't...More

Thank BruceMcdou
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 5 days ago

Dear Bruce, Thank you for your comment, it will help us to bring a better service. I would love, if you want, to write to me telling me what did go wrong in order to bring a great experience next time you visit us. Best...More

Reviewed 15 March 2017

We were staying at the Ritz Carlton, Santiago, and this restaurant was touted as amazingly good. We arrived relatively early and the waiter we had, although pleasant, was new. The first impression of gratis appetizers was very favorable: they were delicious. The problem started when...More

Thank K B
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 5 days ago

Dear K B, I'm really sorry about your bad experience with our wine selection. I would love if you could write to me directly in order to bring you a better service the next time you visit us. Thank you for your comment, it will...More

Reviewed 8 March 2017

We enjoyed our meal here with very good choices for a hotel. It's a casual venue, no coat or tie required. The nice outdoor area is wonderful in the warmer months.

Thank Winehen
Reviewed 2 March 2017

We had breakfast twice at Estro while staying at the Ritz Carlton in Santiago...great breakfast spread and good service. The end.

1  Thank Robert S
Reviewed 14 February 2017 via mobile

Fantastic food, fine and fresh products and one of the best service in Santiago. I recomend to arrive at car parking of Ritz Carlton Hotel, walking through the lobby hotel and finally to visit and enjoy the Estro restaurant

Thank Marcelo767676
Reviewed 25 January 2017 via mobile

The Ritz Carlton is a hallmark of quality throughout the work although I think they have lost their way slightly over the years. It's all about English country house with chintz. The R-C in Santiago is a fine property but the restaurant offering here has...More

Thank Poulter3768
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$30 - US$45
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Buffet, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Validated Parking
Good for
Special Occasion Dining, Groups, Romantic, Business meetings, Bar Scene, Child-friendly
Open Hours
06:30 - 23:00
06:30 - 23:00
06:30 - 23:00
06:30 - 23:00
06:30 - 23:00
06:30 - 23:00
06:30 - 23:00
Location and Contact Information
  • Address: Nueva Las Condes 12375 | The Ritz-Carlton, Santiago 7550655, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago
  • Phone Number: 56024708585
By the hand of "Chilean Farm to Table" concept, we transfer to our kitchen the best local products, respecting the season of each ingredient, supporting the local producers, using responsible fishing and promoting organic products. The style that characterizes it: relaxed, warm, responsible and with a kitchen enriched with flavors and techniques of the world.
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