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Alcalde 15, Santiago 7550655, Chile
+56 2 2470 8585
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  • Excellent56%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“scallops” (4 reviews)
“amuse bouche” (3 reviews)
“abalone” (2 reviews)
Closed Now
Chilean, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Alcalde 15, Santiago 7550655, Chile
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1 - 10 of 77 reviews

Reviewed August 28, 2018

Had a mixed view of food items. Both appetizers were good. My wife had the conger eel which she loved. I had the bone in ribeye. Not as flavorful or as tender as I expected. Overall a good experience.

Thank time4wmj
Reviewed August 13, 2018

For my review, I must say that I had raised the standard of my expectations before arriving, as this is a restaurant in the Ritz Carlton, so my review is tainted by this assumption. That being said, I enjoyed my meal in this place, but...More

Thank mariaortiz
Reviewed August 6, 2018 via mobile

While traveling alone on a Saturday night, I treated myself to an enjoyable dinner at Estro. Camilo, Diego and staff could not have been more accommodating and engaging! Thanks to them, I did not feel one bit uncomfortable dining alone in such a romantic restaurant!...More

Thank JAA-Dallas
RCSantiago C, Alejandro Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded August 9, 2018

Dear JAA, Being travelling by yourself is definitely a great opportunity to discover the city. Your experience proves to us that delicious food and friendly staff is the best pairing. Thank you for your share your comments about our dishes, a real treasure from the...More

Reviewed July 10, 2018

Estro offered an exceptional dining experience in Santiago, though didn't match the perfection expected at US Ritz Carlton locations. Upon entering the restaurant bar, we couldn't help but notice that the lights were hospital-bright; they don't dim them for atmosphere in Santiago, I suppose? Because...More

Thank XCrun12345
Reviewed June 25, 2018

The restaurant is beautiful, the staff has an impeccable attendance, the food is nice, but could be better. I ordered a risotto, but as soon as I tasted it, i felt the smell of garlic on it, it was good, but I find garlic extremely...More

Thank Fabiolla L
Alejandro_Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded June 26, 2018

Dear Fabiolla, we are pleased that your experience was good, and definitely with your comments, we will improve, to provide you always delicious presentations. We hope to see you soon!

Reviewed June 21, 2018

We rarely, ever eat in a hotel restaurant, so it was unusual (due to special circumstances) that we ate at the Ritz' Estro on two occasions for dinner (we were guests at the Ritz). We were surprised that on both occasions, the dinner was very...More

Thank Tellus9
Alejandro_Mato, Executive Chef The Ritz-Carlton Santiago at Estro, responded to this reviewResponded June 22, 2018

Dear Tellus9: Thanks for your comments! This is a tremendous opportunity to delight our guests and residents in Santiago with delicious food, no matter the kind of preparation. As Estro team, we are working to make sure to get a good impression with our service...More

Reviewed June 18, 2018 via mobile

I only tend to write reviews on great places and this is one of them. The tuna tartare was amazing and the steak was absolutely fantastic. The servers literally seemed to actually care about my experience and that only added to the atmosphere. When you...More

Thank Kevin H
Alejandro_Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded June 22, 2018

Dear Kevin We are very thankful for your words. And definitely, your choices were incredible! Our team hopes during the services make you feel at home and enchanted with Santiago vibes. We going to make sure to create a great experience for your kids to...More

Reviewed April 28, 2018 via mobile

I am normally very sceptical of hotel restaurants but Estro was so good I ate there two nights. The food uses local ingredients and all the dishes I tried were superb. The service was also excellent and super friendly especially Catarina.More

1  Thank Tokyotraveller77
Alejandro_Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded April 30, 2018

Dear Tokyotraveller77: We are glad that you spent two incredible nights, discovering our menu and receive your words in regards to our service too. We will let know Catarina about your experience. We hope to see you here again soon. Alejandro Mato, Executive Chef The...More

Reviewed March 19, 2018

My wife and I ate at Estro during our stay in Santiago. This restaurant is located in the Ritz Carlton and is very good. Since it was late in the evening we want some small dishes. I tried their abalone which was excellent. My wife...More

Thank niagarariverfatman
Alejandro_Mato, Owner at Estro, responded to this reviewResponded March 26, 2018

Dear niagarariverfatman: Thank you for sharing with us your experience at Estró. Our creations are using local ingredients to highlight the menu. Our chefs are pleased to assist with any dietary need. We hope to welcome you again! Alejandro Mato, Executive Chef The Ritz-Carlton, Santiago

Reviewed February 13, 2018

This spot is popular with the locals, when we visited the brunch was at full capacity but for the American traveler it was disappointing. None of the traditional brunch fare, the Belgian Waffle they offer is actually Eggo frozen type , which is really bad....More

Thank Esther I
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Questions & Answers
June 22, 2018|
Response from Kevin H | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$30 - US$45
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Buffet, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Romantic, Groups, Special Occasion Dining, Business meetings, Local cuisine, Child-friendly
Open Hours
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: Alcalde 15, Santiago 7550655, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2470 8585
  • E-mail
  • This restaurant is at The Ritz-Carlton, Santiago
By the hand of "Chilean Farm to Table" concept, we transfer to our kitchen the best local products, respecting the season of each ingredient, supporting the local producers, using responsible fishing and promoting organic products. The style that characterizes it: relaxed, warm, responsible and with a kitchen enriched with flavors and techniques of the world.
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