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Estro

Alcalde 15, Santiago 7550655, Chile
+56 2 2470 8585
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Overview
  • Excellent53%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“brunch” (2 reviews)
“scallops” (3 reviews)
“abalone” (2 reviews)
Closed Now
Hours
CUISINES
Chilean, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Alcalde 15, Santiago 7550655, Chile
All Details
Write a ReviewReviews (218)
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11 - 20 of 70 reviews

Reviewed 4 June 2017 via mobile

Last week we visited this great place with my girlfriend, mostly because it was featured in La Cav (wine subscription to which I'm a client) and reviews seemed good. The place is nice and warm and the service overall is very good. They offered us...More

Thank fcollarte
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 1 August 2017

Dear Fcollarte, Thank you for your kind review. It's very satisfying for us to have your opinion in order to have every day a better service. We hope to see you again at our restaurant. Best regards, Marjorie Yanzon Estró Manager

Reviewed 26 May 2017

I mentioned Estro in my review of the Ritz Carlton, Santiego. In summary, the food is excellent, even memorable. The house cabernet sauvignon was more than acceptable but the pinot noir is not.

Thank Petychka
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 7 August 2017

Dear Petychka, Thank you for your kind review, this hel us to improve on our food and service. We hope to see you again at our restaurant. Best regards, Marjorie Yanzon Estró Manager

Reviewed 24 May 2017

The workers of this restaurante are focus in the guest satisfaction...we had and incredible evening, the "asado de tira" was the dish of the night and Valentina gave us an excellent service. we will definitely come back

Thank Funpipe14
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 7 August 2017

Dear Funpipe14, Thank you for your kind review, this helps us to improve on our service and food. We hope to see you again at Estró. Best regards, Marjorie Yanzon Estró manager

Reviewed 20 April 2017 via mobile

Decided to try this restaurant for lunch and I was not dissappointed. The deco is modern and informal. Tried the set lunch menu for $15000 and I must say it was delicious and a real bargain. Service was great and my only comment is the...More

Thank fgon73
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 7 August 2017

Dear fgon73, We are glad to see that you had such a good time at our restaurant. We would like to see you again at Estró and that your experience gets even more incredible next time. Best regards, Marjorie Yanzon Estró Manager

Reviewed 29 March 2017

Ate in the restaurant our last evening staying at the Ritz. Nice menu but not wowed by what we go; service was surprisingly inattentive given we were dining early and the restaurant wasn't full. Consider other options in surrounding neighborhood but fine if you don't...More

Thank BruceMcdou
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 19 July 2017

Dear Bruce, Thank you for your comment, it will help us to bring a better service. I would love, if you want, to write to me telling me what did go wrong in order to bring a great experience next time you visit us. Best...More

Reviewed 15 March 2017

We were staying at the Ritz Carlton, Santiago, and this restaurant was touted as amazingly good. We arrived relatively early and the waiter we had, although pleasant, was new. The first impression of gratis appetizers was very favorable: they were delicious. The problem started when...More

Thank K B
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 19 July 2017

Dear K B, I'm really sorry about your bad experience with our wine selection. I would love if you could write to me directly in order to bring you a better service the next time you visit us. Thank you for your comment, it will...More

Reviewed 8 March 2017

We enjoyed our meal here with very good choices for a hotel. It's a casual venue, no coat or tie required. The nice outdoor area is wonderful in the warmer months.More

Thank Winehen
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 9 August 2017

Dear Winehen, Thank you for taking some minutes from your time to write your opinion, which is very important for us. I'm very glad you have had a nice time visiting our restaurant and I hope you could visit us on your next occasion. Best...More

Reviewed 2 March 2017

We had breakfast twice at Estro while staying at the Ritz Carlton in Santiago...great breakfast spread and good service. The end.

1  Thank Robert S
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 9 August 2017

Dear Robert, Thank you for your feedback, it's always important for us to read our guests opinions. This helps us to improve our service and products. We hope to see you again on your next time. Best regards, Marjorie Yanzon Estró Manager

Reviewed 14 February 2017 via mobile

Fantastic food, fine and fresh products and one of the best service in Santiago. I recomend to arrive at car parking of Ritz Carlton Hotel, walking through the lobby hotel and finally to visit and enjoy the Estro restaurant

Thank Marcelo767676
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 9 August 2017

Dear Marcelo, Thank you very much for your kind words. Your opinion is very important for us, it helps us to improve our service. We hope to see you again on your next time. Best regards, Marjorie Yanzon Estró Manager

Reviewed 25 January 2017 via mobile

The Ritz Carlton is a hallmark of quality throughout the work although I think they have lost their way slightly over the years. It's all about English country house with chintz. The R-C in Santiago is a fine property but the restaurant offering here has...More

Thank Poulter3768
Restaurant_Estro, Manager at Estro, responded to this reviewResponded 24 August 2017

Dear Poulter3768, I'm sorry that you haven't had a great experience with us. We really appreciate your review, it helps us to improve our service and food. We hope that the next time you come to Chile, you give us another chance. Best Regards, Marjorie...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$45
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Buffet, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Bar Scene, Business meetings, Romantic, Groups
Open Hours
Sunday
6:30 a.m. - 11:00 p.m.
Monday
6:30 a.m. - 11:00 p.m.
Tuesday
6:30 a.m. - 11:00 p.m.
Wednesday
6:30 a.m. - 11:00 p.m.
Thursday
6:30 a.m. - 11:00 p.m.
Friday
6:30 a.m. - 11:00 p.m.
Saturday
6:30 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: Alcalde 15, Santiago 7550655, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2470 8585
  • E-mail
  • This restaurant is at The Ritz-Carlton, Santiago
Description
By the hand of "Chilean Farm to Table" concept, we transfer to our kitchen the best local products, respecting the season of each ingredient, supporting the local producers, using responsible fishing and promoting organic products. The style that characterizes it: relaxed, warm, responsible and with a kitchen enriched with flavors and techniques of the world.
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