We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Cid

Grill, International
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Av. Santa Maria 1721, Providencia | Santa María Avenue 1742, Providencia, Santiago 8320000, Chile
07:00 - 23:00
Open now
See all hours
Sun - Sat 07:00 - 23:00
More Info
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 20: English reviews
Mason, Ohio
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 7 March 2017

Very good cuisine in a modern Chilean style. One of the better options in Santiago for an upscale experience. Excellent wine list. Service is slow by USA standards but about average for local restaurants. A little expensive and a bit overrated but enjoyable nevertheless.

Thank pskotte
Shawnee Mission, Kansas
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 2 February 2017

We ordered their expensive steaks and they were not only awful, but cold! The rest of the food was cold as well. The dessert was great, however.

Thank Lisa S
Sao Paulo, SP
Level Contributor
20 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 18 January 2017 via mobile

It has been long time I hadn't feel that good dinner while traveling. A nice Hotel, but a GREAT food. I asked for croquetas Thailand style, and curry for entrance and the "Garron the Cordero" for main dish, with Syrah wine for drinking. I'm completely satisfied and enjoyed everything. From the presentation to eating. Really great combination.

Thank Luis A
scarsdale, ny
Level Contributor
164 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 20 December 2016

Had a lovely dinner outside overlooking the pool. The wait staff was diligent, not always the case in Chile, and the meal was enjoyable. The price was comparable to New York, not a good thing!

Thank artbacis
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016 via mobile

The food is OK, very varied, up to the Sheraton or any high hotel, but certainly what made the difference was a lady called Maracarena Lannaro, very worried about customers and their needs, responded very kind to us all our doubts and gave us a map of the city, was a very important part of our visit in Santiago, definitely... More 

Thank OctaviaGriffin
Atibaia, SP
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 20 August 2016

I was in doubt about what to eat and the Maitre helped me explaining some details of the dish, Smoked and Grilled Salmon with Artchoke. He suggsted also one white wine, a Sauvignon Blanc, which was a great combination. Desert, Tiramisu and coffee completed the dinner. Service was very good.

Thank Vicente C
West Palm Beach, Florida
Level Contributor
98 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 3 June 2015

What I like about this restaurant even though it's in the hotel it provides a very relaxing romantic atmosphere. It doesn't matter if you are alone or accompanied. The lighting in the restaurant is another factor in making you feel comfortable along with the likable waiters being available only when you need them and they not interfering in your conversation.... More 

2 Thank fracolon
St. Petersburg, Florida
Level Contributor
54 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 3 April 2015

We enjoyed a delicious dinner at the El Cid Restaurant while staying at the Sheraton Santiago. The restaurant provided exceptionally excellent food, beautifully and sometimes surprisingly presented! My wife loved the salmon mousse appetizer and I was impressed with the presentation and teh flavor of the crab croquets. My wife found the seafood risotto to be exceptionally creamy and delicious... More 

Thank John_T_Florida
Bradenton-Sarasota Florida
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 25 March 2015

Stayed at the Sheraton Santiago in March 2015 and at last minute decided to stay in the hotel for dinner. The food at their restaurant El Cid - was completely amazing. One of the best I had in South American -- fresh Chilean Sea Bass and Antarctica Shrimp -- both dishes were expertly presented and very flavorful. My cousin ordered... More 

Thank Chipgal1
Santiago, Chile
Level Contributor
212 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 1 December 2014

This has been clearly one of my best dinning experiences. The service and the attention to detail is superb. My only regret is that I didn't arrive with enough appetite to finish my plate.. We ordered two starters, one a seafood dish that was excellent and the other was mozzarella and shrimps covered with melted cheese ina balloon shape. Tasty... More 

Thank RicardoCub

Travellers who viewed El Cid also viewed

Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region

Been to El Cid? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$20 - US$75
Grill, International
Breakfast, Lunch, Dinner
Restaurant features
Wheelchair Accessible, Reservations, Buffet, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating
Good for
Romantic, Business meetings, Groups
Open Hours
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
Location and Contact Information
  • Address: Av. Santa Maria 1721, Providencia | Santa María Avenue 1742, Providencia, Santiago 8320000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago
  • Phone Number: 562222335000
The international restaurant El Cid at Sheraton Santiago is considered one of the best in its category and has been awarded by journalists and food critics. Experience the exquisite combination of flavors, creative mixes and a detailed and extensive menu list with the best wines. Enjoy an energizing breakfast, an intimate dinner or a nice lunch on the outdoor terrace with a privileged view of our indoor pool and parks.

Questions & Answers

Questions? Get answers from El Cid staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?