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Factory Steak & Lobster

Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
+505 2276 8989
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Overview
  • Excellent67%
  • Very good22%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
“lobster” (16 reviews)
“salad” (6 reviews)
“carpaccio” (3 reviews)
Closed Now
All hours
CUISINES
Seafood, Steakhouse
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
All Details
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11 - 20 of 104 reviews

Reviewed 18 January 2017

Just the right place for a good dinner. Nothing extraordinary, but it is a nice and quiet place to have dinner. I had a business dinner. The service is good. The steaks sizes are a little too big, but if you like a nice sized...More

Thank Peter J
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 25 January 2017

Dear Peter J Definitely, Factory Steak and Lobster inside InterContinental Hotel is a perfect place for meat and seafood lovers. Where you can have an important lunch meeting or enjoy with good company. Will be an honor to serve you. Yours.

Reviewed 17 January 2017 via mobile

A friend of mine invited me to this restaurant. I've never paid attention to it because it was inside of one of the best hotels in Managua. I usually don't go to restaurants in hotels, only one I can recomend is the one inside the...More

Thank Ernesto M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 5 June 2017

Dear Ernesto M Thank you for leaving your kind comments about our restaurant. We are happy to hear that you have enjoyed our quality food and the excellent service of our friendly staff. We hope to see you again soon. Regards

Reviewed 7 January 2017

We were invited for a birthday party and the special menu included Medaillones de Res with a mushroom sauce. In my mind I envisaged three or four medallions of beef in a liquid mushroom sauce and was looking forward to it after eating a sort...More

Thank chefgeraldManagua
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 26 January 2017

Dear chefgeraldManagua I appreciate that you took time to let us details about your experience at Factory Steak and Lobster. Actually, it has been taken into consideration to avoid more mistakes at service. I apologize for the bad moments you had. I promise next time...More

Reviewed 4 January 2017 via mobile

Been a few times. Sometimes the food is good and others not so good. Inconsistent is the best description. Expect to wait quite a while for your food regardless of how busy it is. Go to Don Candido behind the hotel for a 5 star...More

Thank Eliminate M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 26 January 2017

Dear Eliminate M Thank you very for coming many times to Factory Steak and Lobster and take your time to let us this comment. It´s very important to know because it helps us in the continuous improvement. Please let me know when you come next...More

Reviewed 11 November 2016

Dropped by for an early dinner. There were few diners given the time, though several families and couples were enjoying bar snacks of some kind outside on the pool patio. The food was excellent. I had a french onion soup, from memory, and the prawn...More

Thank WanderingHK
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 22 November 2016

Dear WanderingHK Thank very much for coming to Factory Steak and Lobster where you can enjoy a very delicious food with family, friends or couple. Very happy to know that you liked a lot our food. As your mentioned, on terrace area or pool people...More

Reviewed 18 October 2016 via mobile

Probably one of the worst meal I have ever had in my life. We ordered garlic shrimps and we asked a number of times if they were fresh and we had been told they had arrived the same day: but they had a really horrible...More

Thank viajero696969
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 31 October 2016

Dear viajero696969 Your case was brought to our immediate attention, and every responsable party was alerted. Our shrimp and lobster providers were put on notice because of your valid complaint, and we are truly sorry for this inconvenience. We truly hope everything went well after...More

Reviewed 5 October 2016

This restaurant is a classic "Nice ... for Nicaragua" restaurant. It was fine. The service was better than you will find at most Nica restaurants but nothing compared to the service of a decent place in the US. I can't say I will go again....More

Thank Roslyn R
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 7 October 2016

Dear Roslyn, We appreciate your comments on our internationally established restaurant, and thank you for your thoughts on our service, which is a high priority for all of our customers. Our plates are of top quality and are distinguished from other local restaurants by our...More

Reviewed 16 September 2016 via mobile

I visited this restaurant for my sister's birthday and I am definitively coming back. Amazing service and food. Strongly recommend the pulp carpaccio.

Thank Zoraidalezama
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 22 September 2016

Dear Zoraidalezama Thank you very much for choosing Factory Steak& Lobster to celebrate your sister´s birthday. Happy to know that you consider the service and food amazing. Hope you come back soon. Yours.

Reviewed 25 August 2016

The most awesome customer service I've ever received in a restaurant... Eros (waiter) was extremely courteous and polite, this is the type of service that will make you a winner with your customers... Food was amazing, Factory Potatoes are the best! This place deserves to...More

Thank Nislady M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this reviewResponded 29 August 2016

Dear Nislady M I´m really happy to know about your birthday celebration in Factory Steak & Lobster, was an honor to be part of it and make you feel happier. Eros will be thankful to know your comment, staff is in continuous training to offer...More

Reviewed 10 August 2016

I had a great meal here, they know how to cook lobster!!! I really loved the flavor and the freshness of the food!! great service and attentive staff!More

Thank jcmartinez777
Intermanagua, Manager at Factory Steak & Lobster, responded to this reviewResponded 13 August 2016

Dear jcmartinez777 Thanks for coming to Factory Steak & Lobster, specialist in international meat cuts and lobster. Our Chef, can cook lobster in many ways; so I suggest you to come again to enjoy the flavor and freshness of the food. Will be an honor...More

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Questions & Answers
Dean b
5 August 2016|
AnswerShow all 2 answers
Response from Intermanagua | Property representative |
Dear Dean b Thank you very much for your interesting in Factory Steak and Lobster. There are prices between US$ 20 to US$ 45; moreover, there is a special Factory Lunch every week with entries, main dish and dessert... More
1
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SRK22
21 July 2015|
Answer
Response from Saraproberts | Reviewed this property |
No dress code
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Outdoor Seating, Accepts Credit Cards
Good for
Child-friendly, Business meetings, Groups, Special Occasion Dining, Romantic
Open Hours
Monday
11:00 AM - 4:00 PM
Tuesday
11:00 AM - 4:00 PM
Wednesday
11:00 AM - 4:00 PM
Thursday
11:00 AM - 4:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Location and Contact Information
  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua 14005, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: +505 2276 8989
Description
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.
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