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Shang Palace Shangri-La Hotel Shenzhen

$$ - $$$
Luohu Port
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East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
Name/address in local language
+86 755 8233 0888
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96 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Welwyn Garden City
Level Contributor
115 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 30 October 2016

We stopped here as part of an organised tour where luch was included, so I have no idea of the actual cost, but they served us a fantastic meal of assorted dim sum with vegetables, noodles and rice dishes. The service for drinks was a little slow but the food delicious!!

Helpful?
Thank lyzzydee
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear lyzzydee, Thank you for choosing to stay at Shang Palace and sharing your positive feedback with us. We are pleased to know that you had a fantastic meal of assorted dim sum at Shang Palace, and your comment on the service has been well noted. We look forward to seeing you again in the future. Yours Sincerely, George Baird... More 

Hong Kong, China
Level Contributor
274 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 23 September 2016 via mobile

This place serves classic cantonese with shangrila reliability. It is same here as in HK, Philippines, Malaysia ..........but it is good. Their lunch dim sum is good value.

Helpful?
Thank Lankylee
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Lankylee, Thank you for choosing to dine at Shang Palace and for sharing your positive review with us on TripAdvisor. We are glad to know that our Cantonese cuisine specifically, our Dim Sum delighted you. We look forward to welcoming you back again! Yours Sincerely, George Baird General Manager More 

New York City, New York
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 21 September 2016 via mobile

We went there expecting a nice Chinese diner and were a bit disappointed by the quality of the food. Service was ok. Really nothing special...

Helpful?
Thank AHR10552
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear AHR10552, Thank you for choosing to dine at Shang Palace and taking the time to provide us with your valuable feedback. It is important that we do receive feedback from dedicated customers such as yourself, and for the further improving, we would like to invite you to "slz@shangri-la.com" for more detailed information, we sincerely look forward to serving you... More 

Paris, France
Level Contributor
30 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

Shang Place is the Cantonese restaurant at one of the first Shangri-La hotels in China. Ever since its opening, the restaurant has been very popular for great Dim Sum. I recommend that you reserve well ahead of time if you want to eat there on Sundays. When we arrived, the restaurant was very crowded. We got a well presented dim... More 

Helpful?
Thank Cosmopolitus1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Cosmopolitus1, Thank you for dining at Shang Palace and sharing your positive review on or Dim Sum. We are thrilled to welcome you back again and your kind compliments on our service and food are highly appreciated. Thank you again for your recommendations. We look forward to seeing you again on your next trip to Shenzhen! Yours Sincerely, George... More 

Level Contributor
86 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 17 August 2016 via mobile

Well prepared food in a nice environment. Enjoyed Dim Sum, duck etc and was pleased with everything but the slow service.

Helpful?
Thank Bjarne D
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Bjarne D, Thank you for dining at our Chinese restaurant, Shang Palace. It's thrilling to learn that you enjoyed our environment and Dim Sum selection. We have noted your comments about our service and shared with our team for future improvement. Thank you again for your kind recommendation. We look forward to welcoming you back again next time! Yours... More 

Bella Vista, Arkansas
Level Contributor
326 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 4 August 2016 via mobile

I didn't realize this was part of the Shangri-la hotel. The restaurant is just across the street. There is a nice patio and the inside is very nice. I ordered two dishes and was very pleased with both. They had a good selection on the menu, so it was hard to choose. I will go again!

Helpful?
Thank Live_your_experience
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Live_your_experience, Thank you for dining at Shang Palace, our Chinese restaurant and sharing your positive review with us. We are thrilled to know that you enjoyed the dishes and our wide selection of food delighted you. We look forward to serving you again on your next trip to Shenzhen! Yours Sincerely, George Baird General Manager More 

Hong Kong, China
Level Contributor
141 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 July 2016

A group of 10 of us went on a Saturday for lunch and it was delicious, affordable and a great afternoon. We were seated in a private room. Staff did their best with the language difficulties, however we didn't receive any tea. Would definitely go back :)

Helpful?
Thank K M
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear K M, Thank you for dining at our Chinese restaurant, Shang Palace at Shangri-la Hotel, Shenzhen. We are happy to know that you had an enjoyable dining experience, and you were delighted with our price as well as our colleagues. We look forward to seeing you again in the near future! Yours Sincerely, George Baird General Manager More 

Shenzhen, China
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 April 2016 via mobile

People always say that if you want to find the local flavor of Cantonese Cuisine, please try the street food. However you can find what your image and expectations of Cantonese Cuisine in this Elegant and historical which witnessed the Shenzhen Civilization dining restaurant. We have ordered the daily soup, Chicken with Scallion Oil, steamed eggplant with soya sauce and... More 

Helpful?
Thank Fredericuz_WC
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear Fredericuz_WC, Thanks a lot for dining at our Chinese restaurant, Shang Palace and sharing your precious dining experience with us! It's thrilling to learn that the flavor and taste of our food left you impressed. We are also pleased to know that you enjoyed our food presentation and service. Thank you again for your kind recognition and super compliments!... More 

Stockholm
Level Contributor
130 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 27 February 2016

The place to find if you have been forced to do the shopping mall of Shenzen. Good service, great club sandwiches and tea. Thank you Shangri-la!

Helpful?
Thank TangoStockholm
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear TangoStockholm, Thank you for dining at our Chinese restaurant, Shang Palace and sharing your precious feedback with us. We are glad to learn that you were impressed by our good service, great food and beverage. We look forward to welcoming you back again in the near future! Yours Sincerely, George Baird General Manager More 

Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 February 2016

This will be a short review...if you are staying at the Shangri-La you should absolutely eat at this restaurant. They have excellent food and the service was impeccable. That said, there are many good restaurants in Shenzhen, so may not be worth traveling to the hotel to eat.

Helpful?
Thank glib-reviews
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this review

Dear glib-reviews, Thank you for dining at our Chinese Restaurant, Shang Palace and taking your valuable time to write down this feedback. We are glad to know that you were delighted by our food and service. We look forward to seeing you again soon. Yours Sincerely, George Baird General Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$24 - US$79
Cuisine
Chinese, Asian
Meals
Lunch, Breakfast, Dinner, Brunch
Restaurant features
Seating, Waitstaff, Validated Parking, Serves Alcohol, Private Dining, Wheelchair Accessible
Good for
Business meetings, Child-friendly, Local cuisine, Groups
Location and Contact Information
  • Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
  • Neighbourhood: Luohu Port
  • Phone Number: +86 755 8233 0888
Description
The food is mainly Cantonese cuisine with elements of Huaiyang cold dishes and the subtle influence of Sichuan and Chiu Chow cuisine. The menu highlights Shang Palace’s signature delicacies, which include Crispy Pork Flamed with Chinese Rose Wine, and Sliced Roasted Duck with Mango and Cucumber wrapped in Pancake.Shang Palace features eight private dining rooms and one semi-private room. The semi-private circular room is located in the middle of the entrance hall and two private rooms are nearby. The remaining six private rooms are at the rear of the restaurant and are complete with their own washroom, portable LCD and other facilities such as minibar, wardrobe, sofa seating and karaoke system.

Questions & Answers

Questions? Get answers from Shang Palace Shangri-La Hotel Shenzhen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?