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Hard Rock Cafe

$$ - $$$
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Cra. 7 No. 32 10 Plaza de la Aduana, Cartagena, Colombia
10:00 - 01:00
Closed now
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Sun - Sat 10:00 - 01:00
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1,399 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

First, I come from the USA where I'm used to service and attention, silly me. This place is a good bucket list if you're into the Hard Rock brand..but that's about it. Service is extremely hard to contend with, as if two beers on tap and a few mix drinks are hard. If they were to receive better bar tenders... More 

Thank Michael M
HRC-Cartagena, Events Manager at Hard Rock Cafe, responded to this review

Hello Michael, thank you for providing us with this feedback. We always strive to give our clients a Rockin' experience and clearly we missed the mark here, and we offer our sincerest apologies. We will work with the Staff to make sure other clients do not have the same experience. Thanks again for your review!. We would like to know... More 

Level Contributor
10 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Place is small, food is great as well. I liked it a lot. We spend good tone with my friends! Just a confusion about the drinks promotion but overall was good .

Thank Dia R
Mont Tremblant
Level Contributor
32 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

On our visit to old Cartagena, we decided on the Hard Rock Cafe for lunch - I know, not very daring but it was nice to have a real good American-style burger and club sandwich. We truly enjoyed our lunch in a smaller scale Hard Rock Cafe that had the service we expected from the chain.

Thank ScoBern
Dover, Delaware
Level Contributor
189 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

I'm not a big fan of hard rock music and I certainly don't want it when I eat. But my sister (who was with us) loves Hard Rock Cafes and has been to about twenty of them in various countries. So I guess this was a must see (at least for her). The food was good and reasonably priced. The... More 

Thank gsm1121
New York City, New York
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

We walked in to check it out and it's very small and only has music on Fridays and Saturdays. With all of the nearby local food options, I'm not sure I would opt for the Hard Rock in this location. It has the requisite gift shop though....

Thank inspumprn
alexandria, virginia
Level Contributor
172 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Upon our arrival to Cartagena, we headed to Hardrock. I said, this is our safety, tired from all day travel, it semed like a fine choice. We have eaten in many Hardrocks, and the menu is the same. I ordered my go to, cobb salad, husband a new york strip steak, and daughter fajitas. My salad had no avocado, but... More 

Thank tikibartobe
Level Contributor
66 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 11 January 2017 via mobile

Possibly the most bizarre HRC I have been in as there were no prices on any of the merchandise and you had to ask the price of anything you were interested in. I collect the shot glasses and was disappointed to see they only had the 'classic' shot glass for sale. It is air conditioned however so a great place... More 

Thank trippingtaffy
Miami, Florida
Level Contributor
331 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

Happened upon this outlet by chance, but was definitely not disappointed. In line with their international reputation, the staff were professional and the food absolutely delicious.

Thank Hacb86
London, United Kingdom
Level Contributor
86 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

It's great just wandering around in Cartagena - but it does get very hot in the early afternoon. It's just at that moment that you really fancy an ice-cold beer....and nothing else will do!!! The Hard Rock café is the perfect place - situated bang in the middle of the old town, close to the walls, it has the usual... More 

Thank Ann M
Birmingham, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 6 January 2017 via mobile

Gone to writing because 24 hours later still can't believe the poor meals served, having visited HRC in 23 cities around the world this one is clearly lacking a chef. My husband ordered a steak and asked for it Medium to Well, when it arrived he cut into it and it was so tough you couldn't actually cut into it... More 

Thank KazzaMiddleEngland

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$10 - US$20
American, Bar, Vegetarian Friendly
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Child-friendly, Special Occasion Dining, Groups
Open Hours
10:00 - 01:00
10:00 - 01:00
10:00 - 01:00
10:00 - 01:00
10:00 - 01:00
10:00 - 01:00
10:00 - 01:00
Location and Contact Information
  • Address: Cra. 7 No. 32 10 Plaza de la Aduana, Cartagena, Colombia
  • Location: South America  >  Colombia  >  Bolivar Department  >  Cartagena District  >  Cartagena
  • Phone Number: 573107559368
Cartagena is one of Colombia’s oldest and most preserved historic cities. It was founded in the 1530’s by the Spanish crown that wrestled it from the indigenous and fierce Caribe Indians, the initial inhabitants in Pre-Columbian times. The wall surrounding the old town and guarding it from the bay is over 6 miles long and within it Cartagena is a town were time stands still. The Hard Rock Cafe is situated at the very heart of this living monument in the town square - "la plaza de la Aduana" - near the historic clock tower entrance in a house displayed on ancient maps dating to the 1550’ s.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
2 questions
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2 months ago

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?