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The Cheesecake Factory

131 Wolf Road, Albany, NY 12205
+1 518-453-2500
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Overview
  • Excellent37%
  • Very good35%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“cheesecake” (231 reviews)
“salad” (58 reviews)
“sliders” (7 reviews)
Closed Now
Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Wolf Road, Albany, NY 12205
All Details
Write a ReviewReviews (696)
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1 - 10 of 675 reviews

Reviewed yesterday

We were staying the night across the street at a hotel and wanted to get something nearby for supper. As we do not have a Cheesecake factory in our province, this is where we ended up and we were happy we did. The service was...More

Thank splat007
Reviewed 1 week ago via mobile

A awesome restaurant with good staff and amazing food preparation, although few choices in beer but ones served are too good. Visited on Sunday and being a grad students party we had to wait for some time but the wait was worth it.

Thank Unmesh P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thanks for your review, Unmesh! We're glad you enjoyed your meal and the service you received during this visit. We hope to see you back soon!

Reviewed 2 weeks ago via mobile

I love the Cheesecake Factory for the service, atmosphere and consistency. The food was excellent, I had the eggs Benedict, and the service was on point. Only recommendation I have is request a booth. I mean sitting at one of the tables right next to...More

Thank chrisski287
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your feedback. We are so sorry to hear that you had this experience with us at our location. Next time, if you are unhappy with where you are seated, please let our managers know so we can do our best to make...More

Reviewed 2 weeks ago

During my business trip, I ate lunch at this location. The waiter was very pleasant and accommodating. I highly recommend the BURRITO, it was the best I've ever had!

Thank Katrina J
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thanks for your review, Katrina! We're glad you enjoyed the service our team provided during this visit. We hope to see you back soon!

Reviewed 2 weeks ago via mobile

Always good food. Looked after our party of 9 well. Service is quicker when they are busier. Beware in Sunday’s the mall closes early.

Thank Copterfamily
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 3 weeks ago

Meal was good, ATMOSPHERE nice,service good,didn't have to wait long, they have a nice menu, lots to choose from

Thank Judy M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you very much for this review, Judy. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 5 weeks ago

Our waiter was very attentive. A great menu and the food is very good. Make sure you have some wheat bread before you meal.

Thank Darla240
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Darla240, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed April 8, 2018

Just had appetizers for lunch. Fried Mac n cheese, mini sliders and spinach artichoke dip. Delicious but need to get there early before rush or wait times up to 45 mininutes. Expensive but good. One piece of carrot cake $9.00 but good size and tasty....More

Thank Jan K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 9, 2018

Thanks for your feedback, Jan! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed April 5, 2018 via mobile

First time at the Albany location. We went for dinner with relatively no wait. Our waiter was knowledgeable about the menu. Our food was delicious. The service was very good as well. I like that they asked us if we we were ok with our...More

Thank Aileen K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 8, 2018

Hi Aileen, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed April 3, 2018 via mobile

We have been to so many Cheesecake Factory we love them. The food is the best I don’t think we have ever had a bad meal this one I have been to 3 times. Always busy but they get you in and out. Always love...More

Thank primmer777
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 4, 2018

Hi primmer777, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

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Ask a question
Questions & Answers
Lois L
April 2, 2017|
AnswerShow all 3 answers
Response from L S | Reviewed this property |
I'm sorry, I can't answer that question. I've only eaten lunch and dinner there.
0
Votes
bigkid53
March 4, 2017|
AnswerShow all 6 answers
Response from Julia G | Reviewed this property |
I don't think they have a party room but the restaurant could hold that many. If I were planning a work party I would use either BucaDebeppa or the Italian American club restarant- Treviso. Both have party rooms and you can... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 12:30 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 131 Wolf Road, Albany, NY 12205
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-453-2500
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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