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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ginger cookies” (20 reviews)
“tasting plate” (30 reviews)
“cakes” (24 reviews)
Open Now
8:30 a.m. - 9:00 p.m. Hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,353)
Traveller rating
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171 - 180 of 1,834 reviews

Reviewed July 17, 2017 via mobile

This was a gorgeous place to stop for an afternoon cup of tea or coffee. The service was delightful and we were impressed. It was a quiet haven from the madness outside in the streets that Hoi An has become. Definitely a great place to...More

1  Thank Jennifer W
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 23, 2017

Hello Jennifer Thank you for the review!

Reviewed July 16, 2017 via mobile

Love this place. Perfect to take some time out and relax. At the same time help to support a worthwhile business. Very helpful staff.

1  Thank Tanya H
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 17, 2017

Hello Tanya. Thank you for your review.

Reviewed July 14, 2017

Fabulous initiative and really peaceful, tranquil space in the middle of the crowds in HoiAn. Great tea and treats. Highly recommend.

1  Thank Rishes
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 15, 2017

Thank you for your recommendation!

Reviewed July 14, 2017 via mobile

The red caffeine tea is very yummy. Having read the reviews I wish I had got a ginger cookie. Instead I got the green tea and coconut treat. It was too sweet for my tastes but I enjoyed dipping the coconut strands in my tea....More

1  Thank The L
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 15, 2017

We will recognize you the next time you come with your notebook in hand!!

Reviewed July 13, 2017 via mobile

Interesting concept- nice selection of drinks Will be good if they could serve snacks too Love the cookies!

1  Thank priscillaw133
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 14, 2017

"nice place to chill"....love that you could relax at the tea house.

Reviewed July 9, 2017 via mobile

We really appreciated our teas and coffees there. A peaceful place with nice staff and tasty products. It is good to go there to enjoy some quiet moment in the old city which could be busy and noisy when motorcycles are allowed during the day.

1  Thank Virginie D
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 11, 2017

Thank you for your review. We always like to hear from our customers who have enjoyed the silence of our tea house.

Reviewed July 9, 2017 via mobile

Loved this place. The ritual and experience of enjoying a quiet break from the busyness of Hoi Ann was such a pleasant highlight. Highly recommend a visit

1  Thank VictoriaPSydney
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 10, 2017

We are so pleased that our quiet corner of Hoi An, with traditional tea service delighted you!

Reviewed July 8, 2017

I don't need to wax lyrical about the beauty of Reaching Out as it's been done over and over here. It's a beautiful location for a beautiful cause and simply the best please to take a step out of the heat of Hoi An sit...More

1  Thank Matt O
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 9, 2017

We appreciate each and every review which describes the beauty of the Reaching Out Tea Huse. Our goal is to deliver the same peaceful for all our customers. Thanks!

Reviewed July 6, 2017

The staff are all Deaf...since we are Deaf too, we sought out this place to support our fellow Deaf people and use sign language. We were not disappointed. The husband and I each got the coffee set and ordered a cookie...but the set already came...More

1  Thank Christina E
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 7, 2017

It is always a pleasure to hear from the deaf community and get approval for our tea house concept. Thanks!

Reviewed July 6, 2017

I have visited this tea house twice now and I just love it, my daughter had lost her hat and we realised some time later, we went back and they called us over straight away and gave it to her. It's beautiful peaceful surroundings staffed...More

1  Thank Julie F
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded July 7, 2017

We look forward to serving you again!

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Ask a question
Questions & Answers
Fiona M
February 16, 2018|
Answer
Response from jothvn | Property representative |
Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us
0
Votes
karen9111
February 14, 2018|
AnswerShow all 3 answers
Response from jothvn | Property representative |
How many in your party? For a larger group 6 plus we would like to know in advance of your arrival. Looking forward to seeing you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Special Occasion Dining, Romantic, Child-friendly, View
Open Hours
Sunday
9:30 a.m. - 8:30 p.m.
Monday
8:30 a.m. - 9:00 p.m.
Tuesday
8:30 a.m. - 9:00 p.m.
Wednesday
8:30 a.m. - 9:00 p.m.
Thursday
8:30 a.m. - 9:00 p.m.
Friday
8:30 a.m. - 9:00 p.m.
Saturday
9:30 a.m. - 8:30 p.m.
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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