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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“ginger cookies” (20 reviews)
“tasting plate” (30 reviews)
“cakes” (24 reviews)
Closed Now
Hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,353)
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61 - 70 of 1,834 reviews

Reviewed February 9, 2018

This coffee shop is related to the Reaching Out gift shop although they're on different streets. The staff at this cafe are disabled, mostly deaf from what we could see. There are blocks on each table with expressions like "Thank you" and "Hot" so customers...More

Thank Nelson P
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded February 11, 2018

Three "greats"....thank you!

Reviewed February 8, 2018

One of my favorite cafes I have ever been to in the world! Very peaceful, and a great idea behind the cafe. We had the sweets sampler and choice of coffees and it was all delicious. Staff are nice and helpful. We ended up buying...More

Thank Jazmine L
Reviewed February 8, 2018 via mobile

Great teas served by those with hearing disabilities. There was small cubes with basic communications written on them to indicate things to the staff. Very quiet place in old town. Snacks were tasty and their collection of teas for sale is good. Ambience and lighting...More

Thank adib1190 .
Reviewed February 6, 2018 via mobile

We were taken here by our tour guide and very glad for the stop. Wonderful setting, great tea and cookies. Just know to be silent while sipping, our tour guide forgot to mention that.

Thank Cheryl A
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded February 8, 2018

We are pleased that your tour guide recommended our tea house. Thank you for reminding our customers about the silent atmosphere.

Reviewed February 6, 2018

We had heard about the Reaching Out Cafe before we came to Hoi An and about the wonderful opportunities for employment that it offers people who are deaf mute, so we made a point of giving the business our support with a daily cup of...More

Thank Marina C
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded February 7, 2018

So sorry that your tranquility was interrupted by thoughtless patrons of the Reaching Out Tea House. Drinking tea in silence enhances the experiences, the tastes and the aromas. Hopefully, on several of your daily visits this was true for you. Thank you for your review...More

Reviewed February 6, 2018 via mobile

Great atmosphere to enjoy a cup of coffee/tea! Amazing service, very cool to comunicate by signs and gestures.

Thank Mau V
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded February 7, 2018

We love being rated as "silently amazing!" Thanks

Reviewed January 31, 2018 via mobile

Oasis of peace in the magic town of Hoi An. The staff is really nice. Visit the tea house and you will know why. And I took the oolong home, because of the tasteful experience.

Thank majkor
jothvn, other at Reaching Out Tea House, responded to this reviewResponded February 1, 2018

Hello Majkor Thank you for your review and 5-star rating. Happy that you took some yea home, which i know will bring back good memories!

Reviewed January 27, 2018

The great thing about the tea house is its staffs. I admire the concept behind hiring muted persons and give them an opportunity to make a living. With the wooden blocks available on the table (that says "Hot Water" "Ice" "Bill", etc), combine with your...More

Thank SunnyTinChau
jothvn, other at Reaching Out Tea House, responded to this reviewResponded January 28, 2018

Hello Sunny, Thank you for the acknowledgement of our gracious staff.

Reviewed January 21, 2018 via mobile

This is the first time for me to try a tast of tea and coffee at Hoi An. This place is like a hiden gem of Hoi An. Please don’t miss it if you want to try an traditional of tea from this family. Moreover,...More

Thank Korawit
jothvn, other at Reaching Out Tea House, responded to this reviewResponded January 28, 2018

We really like your description of the Reaching Out Tea House as a "hidden gem". Thank you.

Reviewed January 15, 2018

Second time at this lovely coffee house. Service was always the best though no word was used. Drinks were very nice and accompanied by delicious homemade cookie. The atmosphere was absolutely amazing! Loved it - so much...

Thank Kiet Q
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded January 16, 2018

Happy to see you again...thanks for coming back!

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Ask a question
Questions & Answers
Fiona M
February 16, 2018|
Answer
Response from jothvn | Property representative |
Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us
0
Votes
karen9111
February 14, 2018|
AnswerShow all 3 answers
Response from jothvn | Property representative |
How many in your party? For a larger group 6 plus we would like to know in advance of your arrival. Looking forward to seeing you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
View, Romantic, Child-friendly, Special Occasion Dining
Open Hours
Sunday
9:30 a.m. - 8:30 p.m.
Monday
8:30 a.m. - 9:00 p.m.
Tuesday
8:30 a.m. - 9:00 p.m.
Wednesday
8:30 a.m. - 9:00 p.m.
Thursday
8:30 a.m. - 9:00 p.m.
Friday
8:30 a.m. - 9:00 p.m.
Saturday
9:30 a.m. - 8:30 p.m.
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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