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Black & Blue Steak & Crab

5493 Sheridan Dr, Amherst, NY 14221-3609
+1 716-839-2525
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Overview
  • Excellent55%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“steak” (63 reviews)
“fondue” (4 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Seafood, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5493 Sheridan Dr, Amherst, NY 14221-3609
Write a Review
Reviews (189)
Traveller rating
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1 - 10 of 189 reviews

Reviewed 3 weeks ago

WE recently had a Group Dinner at the B&B. It does not rate high on my list of good restaurants. Both my wife and I had the 9 oz. Filet with mashed potatoes and Asparagus We both asked for Medium Rare to rare steaks. Usually...More

Thank OldFart565
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 2 weeks ago

Thank you very much for your review. I want to sincerely apologize for the poor experience you and your guests had at our restaurant. This is certainly not our standard and not what you should expect from us. We would like to speak with you...More

Reviewed 5 weeks ago

This is a restaurant for a special occasion. Everything we ordered was very good. The crab cakes are the real deal filled with large chunks of crab. The rib eye steaks were well cooked to perfection and very tasty although I would have preferred less...More

Thank MartinAB
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 4 weeks ago

Martin, thank you very much for taking the time to leave a review and share your experience with us. While we are pleased to hear you had a great dinner, we are concerned about the issues mentioned. If you would like to discuss further, please...More

Reviewed 15 May 2017

Start to finish was great. Larger party, but everyone came away quite happy. Steaks were absolutely perfect, as were the appetizers and side dishes. Even the coffee was quite excellent - many restaurants skimp here but this coffee was fantastic. No room for dessert, so...More

Thank Benaroundtheblock163
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 17 May 2017

Thank you very much for taking the time to leave a review. We are honored that you would celebrate such a special occasion at b&b and look forward to sharing your experience with the team. Thank you again. Congratulations! Sincerely, Kiley M Guest Relations Manager...More

Reviewed 7 May 2017

I was a part of a group celebrating my husbands retirement . No matter what course, the servers tried to remove a dish or glass before I had finished..salad, cocktail, bread dish, appetizer dish. They acted offended if I asked them to leave the dish...More

Thank Junejude
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 8 May 2017

Thank you very much for your review. I sincerely apologize that you left disappointed. It sounds as if we dropped the ball on your dinner with us in terms of food and service. I would like to discuss the events with you further and attempt...More

Reviewed 27 April 2017

Absolutely amazing experience from start to finish. We made reservations noting it was our anniversary. When we arrived we were greeted at our table with free glasses of bubbly and a note wishing us happy anniversary. I started with the she crab soup and my...More

Thank Heather J
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 1 May 2017

Heather, thank you very much. We are honored that you would celebrate such a special occasion with us and I look forward to sharing your review with the entire b&b team. Happy Anniversary! Sincerely, Kiley M Guest Relations Manager Two For Seven LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 21 April 2017

Went there last night as a party of 4, turning into a party of 5. As appetizers, we had the Lobster Bisque (2 of us), She-crab soup, and Caeser salad. All delicious. We all ordered different steak variations with different sides and all were amazing....More

Thank Dawn N
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 24 April 2017

Dawn, thank you very much for taking the time to leave a review. We are so pleased to hear about your positive experience and look forward to sharing it with the entire b&b team. Thank you again. Sincerely, Kiley M Guest Relations Manager Two For...More

Reviewed 13 April 2017

We went there for Birthday dinner. We were greeted and seated making us feel really great. Wine selection is excellent. Appetizers selections was very good. Entries selection and daily specials was excellent. Side items like sweet potatoes and creamy kale are definitely worth trying. All...More

Thank SSDNY
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 17 April 2017

Thank you very much for taking the time to leave a review and share your experience with us. We are honored that you would celebrate such a special occasion at b&b. Happy Birthday! Sincerely, Kiley M Guest Relations Manager Two For Seven LLC guestrelations@blackandbluesteakandcrab.com

Reviewed 13 April 2017

Was on a quick trip into Buffalo and decided to have dinner with friends at the Black and Blue. I have been here before and have always enjoyed the food. My wife and I ordered the special which was a grilled swordfish dish and the...More

Thank cny23
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 14 April 2017

Thank you very much for taking the time to leave a review. I am terribly sorry about your recent dinner experience at b&b. That is not the standard you should expect when visiting our restaurant. Every mistake is very important to us and I want...More

Reviewed 29 March 2017

Went on Friday of restaurant week. Atmosphere is supposed to be upscale- bar area seemed to be over packed but maybe not for a Friday evening. Enjoyed the selections (specials) for restaurant week, ordered several appetizers from the normal menu-calamari, waygu balls and arancini balls-...More

Thank MJohnson71
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 31 March 2017

Thank you very much for taking the time to leave a review and share your restaurant week experience with us. I want to apologize for the service issues during your dinner. We pride ourselves on providing the finest service, as well as products, to our...More

Reviewed 23 March 2017

Atmosphere is very upscale and nice, nice bar. Service is impeccable. I was here during Restaurant Week 2017. The offerings were not only delicious, but price at $20.17. You cannot beat that.

Thank mematdelta
Kiley M, Guest Relations Manager at Black & Blue Steak & Crab, responded to this reviewResponded 27 March 2017

Thank you very much for taking the time to leave a review. We are so pleased to hear that you enjoyed your restaurant week experience at black & blue. We hope to see you soon! Kiley M Guest Relations Manager Two For Seven LLC guestrelations@blackandbluesteakandcrab.com

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Questions & AnswersAsk a question
Dan M
Why cant I see a menu?
21 March 2017|
Answer Show all 4 answers
Response from MGDias | Reviewed this property |
Did you check their website?
1
Vote
Jillever
How should one dress. When coming to black and blue ?
6 July 2016|
Answer Show all 3 answers
Response from Gina W | Reviewed this property |
Casual dressy. I saw lots of different outfits but we wore dress slacks or dresses
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$40
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Romantic, Business meetings, Bar Scene
Open Hours
Sunday
16:00 - 21:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
16:00 - 23:00
Location and Contact Information
  • Address: 5493 Sheridan Dr, Amherst, NY 14221-3609
  • Location: United States  >  New York (NY)  >  Amherst
  • Phone Number: +1 716-839-2525
  • E-mail
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