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Bigby's Cafe & Restaurant

Abreeza Ayala Mall | J.P. Laurel Avenue, Davao City, Mindanao 8000, Philippines
+63 82 321 0947
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Overview
  • Excellent5%
  • Very good50%
  • Average11%
  • Poor29%
  • Terrible5%
25 May 2018
“Poor Service”
20 Jan 2018
“Dinner at Abreeza Mall”
Open Now
10:00 a.m. - 9:00 p.m. Hours
CUISINES
American, International, Mexican, Steakhouse, Bar, Asian, Korean, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Abreeza Ayala Mall | J.P. Laurel Avenue, Davao City, Mindanao 8000, Philippines
All Details
Write a ReviewReviews (17)
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1 - 10 of 16 reviews

Reviewed May 25, 2018 via mobile

No doubt that the food is good! But the service!!!!! The service really sucks!!!! I was seated and order food at 6PM. A family came in 6:10PM and their food was served 6:25PM. My order has yet to be served on my table. Another order...More

Thank RicD52
Reviewed January 20, 2018 via mobile

We ordered Baby Back ribs, Taco salad and mushroom soup. All were delicious. Big servings. Service is satisfactory. We always come back

Thank Ajie A
BQFC, Public Relations Manager at Bigby's Cafe & Restaurant, responded to this reviewResponded January 21, 2018

Hi Ajie A, Thank you for your wonderful review! We do our best for you, as our guest, to have a great dining experience. We are glad you are satisfied. We hope to see you again soon at our branches!

Reviewed September 30, 2017

Went for lunch with friends. Served good local foods in good size portions. Price was average for this type of restaurant. Would recommend for good meal.

1  Thank Christine C
Reviewed September 19, 2017

I spend three days in the hospital following my last meal at Bigbys' I accepted the steak dinner recommended by the waiter but it as awful. The place was very crowded and service was poor..

Thank 209rob
BQFC, Public Relations Manager at Bigby's Cafe & Restaurant, responded to this reviewResponded September 21, 2017

Thank you for your feedback, 209rob. We're very sorry to hear that Please note that we sent you a PM to get more details. We'd like to correct this and win you back. ~Bigby's Customer Care Team (CustomerCare@bqfc.ph)

Reviewed May 21, 2017

A friend happened to be there and asked her to order a sandwich for takeout. Checked google for their menu and this item was listed at P 199.00. When the bill came, it was actually a whopping P 329.00. No paper napkins were included with...More

Thank debay60
BQFC, Guest Relations Manager at Bigby's Cafe & Restaurant, responded to this reviewResponded June 8, 2017

Hello debay60, I hope this notes finds well. We have sent your feedback to the branch concerned. We apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let...More

Reviewed May 6, 2017 via mobile

We ended up here because we enjoyed Bigby's in Centrio in CdO. We ordered the same dishes: baby back ribs and salad but somehow we were disappointed. I think the ribs were overly done, the rice was dry. The servers didn't have any heart or...More

Thank mike321ph
BQFC, Guest Relations Manager at Bigby's Cafe & Restaurant, responded to this reviewResponded June 8, 2017

Hello mike321ph, We appreciate you taking the time to provide us with such detailed feedback about your experience at Bigby’s Abreeza. We’re very sorry to hear the several things throughout your stay at Bigby’s did not meet your expectations. Please note that your concerns have...More

Reviewed September 26, 2016

It's a steak alright, but they take my order without asking how it's gonna be done. It's chewy, overcooked and burned

Thank Katrina08_23
BQFC, Public Relations Manager at Bigby's Cafe & Restaurant, responded to this reviewResponded March 7, 2017

Thank your for your candid feedback. We're sorry to hear this. This has been relayed to the branch. For other concerns, please email us at CustomerCare@bqfc.ph. We hope to win you back. Bigby's Customer Care

Reviewed September 16, 2016

we dined at bigby's sm ecoland a couple of years ago, we didn't like their food, their service and their price. But we decided to give them one more shot last March, so went to bigby's abreeza and yet again.. Service is slow, food is...More

Thank rey m
Reviewed July 27, 2016

Well its my first time eating at Bigby's and it was just great! Though they're really quite an expensive kind of resto, their servings are superb!

Thank charmaineruizsison
Reviewed June 19, 2016 via mobile

My Husband treat me for dinner here as he said they always eat here when they are in Davao. The place is like Biggs in Naga and the food is like Applebee's, so I tagged them as local applebee's. Space is bit small. You can...More

Thank nprila
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Drinks, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff
Open Hours
Sunday
10:00 a.m. - 9:00 p.m.
Monday
10:00 a.m. - 9:00 p.m.
Tuesday
10:00 a.m. - 9:00 p.m.
Wednesday
10:00 a.m. - 9:00 p.m.
Thursday
10:00 a.m. - 9:00 p.m.
Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 9:00 p.m.
Location and Contact Information
  • Address: Abreeza Ayala Mall | J.P. Laurel Avenue, Davao City, Mindanao 8000, Philippines
  • Location: Asia  >  Philippines  >  Mindanao  >  Davao del Sur Province  >  Davao City
  • Phone Number: +63 82 321 0947
  • E-mail
Description
The Bigby’s Café Concept was first introduced in the city of Cagayan de Oro on December 8, 1998. Its creators came up with an idea of creating an atmosphere fit for an adventure into the different cuisines of the world. The menu, the interior design and service style were created to position the concept midway between fine dining and fast-casual dining. This format has developed into the Bigby’s Café and Restaurant System. It has become an institution as a destination for good food and excellent service.
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