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Lou WaiLou (GuShan Road)

$$ - $$$
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30 Gushan Rd, Hangzhou 31007, China
Name/address in local language
+86 571 8796 9023
More Info
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220 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Singapore, Singapore
Level Contributor
57 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

It's a little pricey, being next to the west lake and famous! Food quality was not that great. Service was poor. We ordered cold beers on a very hot day. Half of the beers served were at room temperature. Waitress just said they were out of cold beers at that moment. No apology. But when we ordered from another waiter,... More 

Thank Ling101028
Santa Clara, California
Level Contributor
80 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

This restaurants has multiple floors, lots of people eat there as it's a famous restaurant at West Lake. Typical dishes: Dong Po Zhou (DongPo Pork), Xihu Chu Yu (fish)

Thank KathyReview2014
Hong Kong
Level Contributor
97 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 15 April 2017

Avoid it. This restaurant is notoriously overrated and is packed with local tourists. It has a tired menu with careless cooking. Hygiene standard is mediocre, to put its mildly.

Thank Epicurius_at_large
Honolulu, Hawaii
Level Contributor
63 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 25 March 2017

Yes, you must try the wonderful West Lake Perch beautifully prepared here. We also tried the famous Beggar's Chicken. Delicious with the famous Longling tea.

Thank kanoe
Level Contributor
51 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 23 December 2016 via mobile

Food here for the price and fame was underwhelming and plain. We had better food at other restaurants in hangzhou for much lower price. Service was quick being after 6pm when we arrived but the whole experience was of a cheap cafeteria food outlet, rushed, unpleasant and couldn't wait to clean or table as soon as we stood up to... More 

Thank Paul S
Hangzhou, China
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 21 December 2016

This is a really good restaurant for 100% authentic Hangzhou food. It also has a great view of West Lake if you are able to snag a window seat (especially on the second floor!) However, it's too famous for its own good. There's never a time when the restaurant isn't busy and so the waitstaff are super apathetic and impatient... More 

Thank josieinchina
Singapore, Singapore
Level Contributor
91 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
Reviewed 19 December 2016

Came highly recommended and we went at the right time when the crowd has not formed, come late and be prepared to sit in Q and wait. The restaurant was not shy in letting guests know that patrons from the G20 Summit was here ! The food was average, in my opinion, and costs more. Service was a little poor... More 

Thank Steven L
Level Contributor
56 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 26 November 2016

It's a must-stop on the West Lake Tourist Trail with world leaders from Nixon to the recent G-20 delegates enjoying a meal here. The Dongpo Rou (braised fatty pork) and the famous West Lake Cuyu (Steamed fish in a vinegar-based sauce) were both good, if overpriced. Recommend going slightly off-peak and try and snag one of the window seats on... More 

Thank GraniteStudio
San Francisco, California, USA
Level Contributor
149 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
Reviewed 24 November 2016

Good represtation of Hangzhou food and certainly the most famous. It was tasty but lots about the restaurant fall short. There is a Chinese saying that the Emperor's daughter need not worry about suitors, place being famous doesn't worry about customers. The inside is a little shabbier than the outside would suggest. The service is nonexistent and in fact rude... More 

Thank Victor W
2 reviews
Reviewed 11 November 2016 via mobile

The only saving grace was the beggar's chicken. If you're looking for Hangzhou dishes, I suggest you go elsewhere. Dishes here are way overpriced for the quantity and flavor. Service wasn't great either as the waiter was rushing us to order.

Thank jeanne y

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$15 - US$20
Chinese, Asian
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Groups, Local cuisine, View, Child-friendly, Kids
Location and Contact Information
  • Address: 30 Gushan Rd, Hangzhou 31007, China
  • Location: Asia  >  China  >  Zhejiang  >  Hangzhou
  • Phone Number: +86 571 8796 9023

Questions & Answers

Questions? Get answers from Lou WaiLou (GuShan Road) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?