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28 Hubin Road

Certificate of Excellence
$$$$
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Hyatt Regency HangZhou, Hangzhou, China
Name/address in local language
+86 571 8779 1234
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145 Reviews from our TripAdvisor Community

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Showing 91: English reviews
como
Level Contributor
408 reviews
247 restaurant reviews
common_n_restaurant_reviews_1bd8 151 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

After having been away from Hangzhou for some years , on my return to this wonderful town , I begged my friends to book a table at 28 Hubin rd, the Chinese restaurant inside Hyatt Regency, just in front of the place where every hour they make the fountain show on Westlake.( and if you get the right table you... More 

Helpful?
Thank enricoallievi
Toronto, Canada
Level Contributor
183 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 166 helpful votes
3 of 5 bubbles Reviewed 1 week ago

This restaurant is in a Hyatt Regency, ie a US chain hotel, so we thought there would be a bit more sensitivity to western preferences, but no. In fact, we saw remarkably few western faces anywhere in Hangzhou, including at the Hyatt, so they are probably right to maintain Chinese customs. Anyway, the food here is great but the service... More 

Helpful?
Thank cantravnut
Hyatt Regency H, Guest Experience Team at 28 Hubin Road, responded to this review

Dear cantravnut, Firstly, thank you very much for selecting our restaurant during your stay in Hangzhou. Secondly, thank you very much for taking the time to complete our survey and for the comments provided. Based on your overall feedback, that was really worthy for us to offer the better dining experience for our guests, especially international guests. Actually, we had... More 

Cincinnati, Ohio
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 February 2017

Although it is a little pricy, but food was phenomenon. It can consider one of the best restaurant I have eaten. Food was authentic not too fancy but very true to its original taste. Service is great. We have two children on the table and staff member took the time to make the kids comfortable.

Helpful?
Thank Siyun L
Hyatt Regency H, Guest Experience Team at 28 Hubin Road, responded to this review

Dear Siyun L, Firstly, thank you very much for selecting our restaurant during your stay with us in Hangzhou! Secondly, thank you very much for taking the time to complete our survey and for the comments provided. Based on your overall feedback, that was really meaningful for us that you could give highly positive comments to our restaurant, this is... More 

Shanghai, China
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 February 2017 via mobile

Fantastic restaurant, world-class food - quality, flavour, presentation and taste - in a sophisticated and relaxed setting. Great service - Oliver in particular was excellent, thank you. Ordered a few local specialties including Hangzhou pancakes, Beggars chicken and the pork all of which were exceptional. Offers great value for money.

Helpful?
Thank GVVSH
Hyatt Regency H, Guest Experience Team at 28 Hubin Road, responded to this review

Dear GVVSH, Firstly, thank you very much for taking the time to complete our survey, we are so glad could have you dining with us during your stay in Hyatt Regency Hangzhou, we hope Olive’s particular and sincere service could make you delighting, we sincerely look forward to having you back and try our other delicious food in the restaurant,... More 

Jakarta, Indonesia
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 January 2017

tried the fish noodle soup and hot and sour soup. ended with longjing tea-ramisu. it was a gorgeous meal.

Helpful?
Thank lylasulaiman
Hyatt Regency H, Guest Experience Team at 28 Hubin Road, responded to this review

Dear lylasulaiman, Firstly, thank you very much for your positive comments for us, we hope you and your friend could really enjoy the food in our restaurant, We sincerely look forward to welcoming you back, Henry Ye Guest Experience Team More 

Brisbane, Australia
Level Contributor
95 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 18 December 2016

Best Chinese food we have had in all the years in China , service and wine selection is excellent thanks for the great memories.

Helpful?
Thank JONWILL101
Hong Kong, China
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 November 2016

A must visit in Hangzhou. We didnt order much from the michelin star awarded dish, but other local dishes are lucsious in general. The juicy roasted rib was crisply fried and wrapped with chinese vinegar sauce. A very refreshing dish for all meat lovers. The honey gazed ham was appealing tasteful ! The portion is small and perfect for 2... More 

Helpful?
Thank happinezzis
Hong Kong
Level Contributor
131 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 19 November 2016 via mobile

We came here on Saturday night and it was too busy that you can see the staffs ran all over the place to serve the customers and cleaning up the table. Food were above average and cannot say must try. But I found two dishes were good is the fish soup noodle and deep fried fish. We didn't order those... More 

Helpful?
Thank HongKongTrojan
Shanghai, China
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 November 2016 via mobile

During a business trip to Hangzhou our chinese associates took us to this restaurant for dinner and my mind was blown away. All the dishes we tried were beautifully plated (which is rare for chinese food), delicious and full of different flavours combined to perfection. I dont remember all the dishes we ordered but there were two that i particulary... More 

Helpful?
Thank marypeterson46
Moscow
Level Contributor
24 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 3 November 2016 via mobile

There are no too many fine restaurants in Hangzhou. This was rated by tripadvisor pretty high up. The recommende bacon pyramid turned out to heavy and even corpses of mushrooms buried under it didn't help much. Mandarine fish though saved the situation. Waiters are too relax reflecting on their career achievement of working at such an expensive according to Chinese... More 

Helpful?
Thank malach19

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Dinner, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Private Dining
Good for
Business meetings, Special Occasion Dining, Child-friendly, Romantic
Location and Contact Information
  • Address: Hyatt Regency HangZhou, Hangzhou, China
  • Location: Asia  >  China  >  Zhejiang  >  Hangzhou
  • Phone Number: +86 571 8779 1234

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 28 Hubin Road and other visitors
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?