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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Asian, Malaysian, International
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
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meals, features, about
Reviews (385)
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370 results
Traveller rating
262
61
18
11
18
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Time of year
LanguageEnglish
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Traveller rating
262
61
18
11
18
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All reviews satay sashimi westin hotel hi tea great breakfast spread high tea buffet dinner ramadan buffet great hospitality f b service staff dining experience nasi lemak hema radha rasul nadya
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Reviewed 5 weeks ago

The service of Nithya & Rahmad were so great ! They make us feel so welcomed and we really enjoyed such a chilled afternoon here. Even though they are understaff and had to deal all by themselves but they still put on their best smiles...sincerely and provided the best services ! We will definitely come back due to their excellent service .More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded 2 weeks ago

Greetings JT, Warmest greetings and thank you for sharing your feedback on TripAdvisor. It is our pleasure to be of your service. The generous compliments shared towards the team are sincerely appreciated, and we are proud to have such an amazing team member to be...More

Reviewed March 30, 2024

Thr iftar dinner was absolutely delicious! I'm grateful for your hospitality and the effort you put into making it a great evening. I had fantastic time at your place. Your warmth and the amazing iftar dinner it a memorable experience for me. *Thank you so...much👏Quzie, Bayu, Nadya , Amel , Afendy, Shazly, Chef Suzanna & Chef Muzzafar👏👏💛💛More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded 2 weeks ago

Greetings Didi, We are truly grateful for your kind compliments, and I look forward to share your wonderful feedback with our team as I am sure this will further motivate them to continue delighting and satisfying our guests. We wish to thank you for sharing...More

Reviewed January 20, 2024

Came here for buffet dinner. The malay supervisor was super unfriendly and rude, totally ruined my mood before i even started eating. Face was black all the time like someone owe her money, please learn to be more professional especially when u are the supervisor...and working in a 5 star hotel. Respect others and speak politely so that others can respect u too. Nevertheless, food is not bad and seafood were fresh.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded February 10, 2024

Greetings Guide15494656152, Warmest greetings and thank you for taking the time to share your feedback on Tripadvisor. The comments has been noted with a serious intention to improve further. We sincerely apologize for the experience and it is definitely not our usual standard of delivery....More

Reviewed January 9, 2024

Had breakfast at the Living Room. Breakfast was excellent with a good spread. Food was promptly refilled and the menu changes during the 2 days I was there. Special mention to Ms Shima who was excellent although we understand that she is just a part...timer. Her charisma, great personality, her ever present genuine smile and great attitude made our breakfast more enjoyable. Should sign her up; will be an asset to the image of the hotel.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded January 13, 2024

Greetings Ramlee A, Warmest greetings and thank you for sharing your feedback on TripAdvisor. It is our pleasure to be of your service. The generous compliments shared towards the team member is sincerely appreciated and we are proud to have such an amazing team member...More

Reviewed January 2, 2024

One of the best breakfasts we’ve had . So comprehensive and has everything one could need . Sheema was the best . So attentive and just made my stay . She’s such an asset

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded January 3, 2024

Greetings Zeenat C, We are truly grateful for your kind compliments, and I look forward to sharing your feedback with Sheema as I am sure this will further motivate them to continue delighting and satisfying our guests. Be well, Irwan Ismail F&B Manager

Reviewed December 30, 2023 via mobile

Iza and the breakfast team are exception and the best you will experience . she has always made ny day happy you will not ve sorry staying hereMore

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded January 3, 2024

Greetings 958rashadd, Thank you for sharing your wonderful experience at The Living Room. We truly appreciate your kind words and are thrilled to hear that our team member consistently goes above and beyond to make you feel at home. We will be sure to pass...More

Reviewed December 24, 2023

With our friends, who joined us coming from Spain, we enjoyed all of us this FANTASTIC and for sure REMEMBERING Christmas Buffet. Thank to all the staff for their kindness and service, and to the Chefs for preparing this beautiful buffet. Mr.Alexander and Mrs. Teresa,...Estepona /Spain lasiesta4u2@gmail.com JournalistMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded January 3, 2024

Mr.Alexander and Mrs. Teresa, Warmest greetings and thank you for sharing your feedback on TripAdvisor. It is our pleasure to be of your service. The generous compliments shared towards the team are sincerely appreciated, and we are proud to have such an amazing team member...More

Reviewed December 5, 2023

Had a great breakfast with my family and excellent service from SHIMA. Thank you for the great hospitality.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded December 8, 2023

Greetings 877nurins, Thank you for sharing your wonderful experience at The Living Room. We truly appreciate your kind words and are thrilled to hear that our team member consistently go above and beyond to make you feel at home. We will be sure to pass...More

Reviewed December 2, 2023

The variety of food selection is a lot, my family and I love the seafood section, my father says the beef rendang is well cooked and my favourite would be the fresh prawn. Special thanks to the Staffs Mr Pang, Tiffany, Syukri and Siwi for...their excellent services, will visit again, thank you!More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan I, Other at The Living Room, responded to this reviewResponded December 3, 2023

Greetings nicolewong83, Thank you for choosing to dine at The Living Room and for your delightful 5/5 review! I am pleased to read that you have enjoyed our extensive offerings. Your comments are certainly appreciated and thank you for taking the time to share this...More

Reviewed November 29, 2023

Wide choice of breakfast items catering for all types of dietary needs. Very friendly staff, especially Edi Raymon who was very helpful and looked after us every day.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan Ismail, Other at The Living Room, responded to this reviewResponded December 1, 2023

Greetings Peri G, Thank you for choosing to dine at The Living Room and for your delightful 5/5 review! We are truly grateful for your kind compliments, and looking forward to share your feedback with the team members as I am sure this will further...More

Reviewed November 29, 2023

Not crowded for weekday Service is good Food is worth the price Just the small marshmallow not matching the banana splitMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan Ismail, Other at The Living Room, responded to this reviewResponded November 29, 2023

Greetings Huang Yau A, Thank you for choosing to dine at The Living Room and for your delightful 5/5 review! I am pleased to read that you have enjoyed your dining experience. Your comments are certainly appreciated and thank you for taking the time to...More

Reviewed November 28, 2023

the customer service here is very good and i feel very comfortable and welcomed, the staff are all very friendly and niceMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan Ismail, Other at The Living Room, responded to this reviewResponded November 28, 2023

Greetings Yi Ning L, Thank you for sharing your feedback on TripAdvisor. It is our pleasure to be of your service. The generous compliments shared towards the team are sincerely appreciated, and we are proud to have such an amazing team member to be part...More

Reviewed November 26, 2023

Excellent taste of food and services ...by associate here,nice room and hospitality also friendly employee,,come and stayed here to fill the experience.,More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan Ismail, Other at The Living Room, responded to this reviewResponded November 27, 2023

Greetings Hanizam, Thank you for choosing to dine at The Living Room and for your delightful 5/5 review! I am pleased to read that you have enjoyed our extensive offerings and service. Your comment is certainly much appreciated and thank you for taking the time...More

Reviewed November 26, 2023

We were here for breakfast and a stumble upon a staff name Shima. She was helpful and friendly. She is by far the best staff we've evet met in Westin KL.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan Ismail, Other at The Living Room, responded to this reviewResponded November 27, 2023

Greetings FarAway6443786427, Thank you for sharing your wonderful experience at The Living Room. We truly appreciate your kind words and are thrilled to hear that our team member consistently go above and beyond to make you feel at home. We will be sure to pass...More

Reviewed November 20, 2023

Ashima was great. She provided great service and was kind to our kid. She was also helpful on where to go, what go see and good places for kids.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irwan Ismail, Other at The Living Room, responded to this reviewResponded November 20, 2023

Greeting Jaspreet S, Thank you for sharing your wonderful experience at The Living Room. We truly appreciate your kind words and are thrilled to hear that Ashima consistently go above and beyond to make you feel at home. We will be sure to pass on...More

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THE LIVING ROOM, Kuala Lumpur - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Living Room

Yes, The Living Room is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Living Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5