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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
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Overview
  • Excellent26%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“burger” (113 reviews)
“fajitas” (10 reviews)
Closed Now
All hours
CUISINES
Malaysian, South American, Bar, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Write a Review
Reviews (983)
Traveller rating
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1 - 10 of 983 reviews

Reviewed yesterday

Stopped off after a day in our KL office - we enjoyed some great beer and snacks. The staff were friendly and funny. While we did not eat in the restaurant we did shop for my son. The bar was clean and busy enjoying the...More

Thank Tripple_Disaster
Reviewed 3 days ago

If you are a westerner traveling Asia and start to get the itch for western food, you'll be thankful if you are in Kuala Lumpur near the Hard Rock Cafe. For a 25 year old theme restaurant, it is everything you'd want in a Hard...More

Thank Hillman L
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Dear Hillman L, Thank you for your continuous support to our brand, HARD ROCK whilst our team will be overwhelmed when we share your comments with them especially Mama. Please come back for more rock actions! Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 4 days ago

Have been to quite a few hard rock cafes over the world & they all have 1 thing in common, they are very hard to find. They never seem to put them on a mind street. Once we did locate the hard rock for us...More

Thank bbarn29
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Dear bbarn29, We were reviewing the comments you provided and wanted to apologize if you had a difficult time to find our cafe. It is fasting month in Malaysia and the restaurant will not have much customers compared to the other months. We hope that...More

Reviewed 6 days ago

I was a regular party animal when this place first opened more than 25 years ago and this trip back, after 20 years, brought back lots of good memories. The service was great with very friendly staff and the ribs were to die for. I...More

Thank Willy C
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Dear Willy C, Thank you for visiting us again and it's good to know that it brings a lot of good memories to you. We will convey your compliments to the team and we do hope to see you again at Hard Rock Cafe Kuala...More

Reviewed 2 weeks ago via mobile

Had dinner at this place 3 years ago and the service level and food is still the same. It was "quiet" Sunday evening dinner. Glad to be back after 3 yearsMore

Thank Larry L
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Larry L, Thank you for visiting us again. We work hard to offer good food and efficient service, and we are glad that your visit was enjoyable. We will pass your feedback on to the team, and we look forward to see you again...More

Reviewed 2 weeks ago via mobile

Food was ok, Service was fast Ordered food and it arrived very quickly probably too quickly The air con is too strong making it rather cold at points. Of course with a chain you never get authentic. Also slightly over priced hence the scoring ....More

Thank BlondeInTheBigWorld
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear BlondeInTheBigWorld, We appreciate and thank you for taking the time to review your dining experience with us. Many thanks for your positive comment and hope to see you again at Hard Rock Cafe Kuala Lumpur. Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 3 weeks ago via mobile

I went there for a catch up session with my friend s. Very cozy place to chitchat and hang out with friends. The fried rice is delicious and it comes with 1 set of satay which made the combo was a perfect dinner for me....More

Thank Rafidah A
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Rafidah A, We were thrilled to read your 4-star review of our cafe. We are so glad that you found our cafe very cozy for you to hang out with friends. Thank you very much for the positive comments on our nasi goreng. We...More

Reviewed 3 weeks ago

Only went for drinks and I was disappointed in the amount of paraphernalia that was displayed. It looked like a restaurant that happened to have some music related displays, not like any Hard Rock I've seen.More

Thank Gypsyrver
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Gypsyrver, Thank you for taking your time off to stop by at Hard Rock Cafe on your recent trip to Kuala Lumpur. The memorabilia that are being displayed at our cafe are selected by Hard Rock International base on the size of the cafe....More

Reviewed 3 weeks ago

Quick service, cold beer , good burgers and live music.Location central. A bit pricy compared to local food.More

Thank EOCBrighton
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear EOCBrighton, We appreciate and thank you for taking the time to comment your dining experience with us. Thank you for the positive comments on our service, beer, burgers and live music. We hope to see you again at Hard Rock Cafe Kuala Lumpur. Warm...More

Reviewed 4 weeks ago via mobile

Food was Ok, The Band Ok ,But Many times I came from Last year I didn't seen Asia Line, Split fire ,trex.. Actually they are Good Band.... Can't wait for visit againMore

Thank FelixOrlando
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear FelixOrlando, Thank you for sharing your wonderful experience with us and awarding us 4 stars. We agree that all the bands that you mentioned are good. However, it is also depends on the availability of the bands and the current slots that is available...More

Nearby
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Nearby Attractions
Menara Kuala Lumpur (KL Tower)
6,276 reviews
.34 km away
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67 reviews
.65 km away
KL Tower Mini Zoo
51 reviews
.38 km away
Malaysia Tourism Centre
133 reviews
.23 km away
Questions & AnswersAsk a question
poshn
Hi I would like to know if hard rock café madrid serves halal Food? Thanks
23 October 2016|
Answer Show all 2 answers
Response from norghani | Property representative |
Hi Poshin, I am not sure. Maybe you can send your inquiry direct to Hard Rock Cafe Madrid
1
Vote
ashchic
I am aware that Hard Rock Cafe's in Malaysia across Malaysia do not serve pork but what I would like to know is if Hard Rock Cafe particularly Melaka, the KITCHEN is halal certified. I know they serve alcohol & establishment is not Jakim halal certified.
18 September 2016|
Answer Show all 3 answers
Response from norghani | Property representative |
Hi Ashchic and the rest, Thank you for your inquiry. For your information, Hard Rock Cafe Kuala Lumpur, Melaka, Kota Kinabalu cannot obtain Jakim Halal Certification because we serve liquor in the restaurant. However, all... More
0
Votes
aimless y
may I know number restaurant manager
30 April 2016|
Answer
Response from John H | Reviewed this property |
The only number I have is +66-38-428-755. Ask them to put you through to the restaurant manager
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$20
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Kids, Child-friendly, Bar Scene, Special Occasion Dining, Groups
Open Hours
Sunday
11:30 - 01:30
Monday
11:30 - 01:30
Tuesday
11:30 - 01:30
Wednesday
11:30 - 01:30
Thursday
11:30 - 01:30
Friday
11:30 - 02:00
Saturday
11:30 - 02:00
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
  • E-mail
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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