We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shang Palace

11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
+60 3-2074 3904
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent53%
  • Very good30%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
“peking duck” (15 reviews)
“dim sum” (41 reviews)
“siew mai” (5 reviews)
Closed Now
All hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
All Details
Write a Review
Reviews (195)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 164 reviews

Reviewed 3 days ago via mobile

Very delicious & tasty Chinese food the environment is very comfortable. Will definitely come back for the crispy duck.

Thank Sze Wei L
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 days ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 1 week ago via mobile

If you are a dim sum lover, it's a place for you. They have a plenty of choices with affordable price. You can have brunch dim sum buffet on Friday and Saturday. The rest was ala carte. It's kids friendly and good place for family...More

Thank Zylang2013
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 1 week ago

Food was so good, we booked in for a final dinner prior to leaving to the airport. Almost missed out flight : )

Thank psam333
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 weeks ago via mobile

It is a really good experience that can having those delicious dim sum and service over here. Already looking forward to go again.

Thank HJNeo
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 weeks ago via mobile

Good food and service, especially the Dim sum is beyond expectations. Thank Shang Palace giving me a great meal and service.

1  Thank Kaikai L
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 weeks ago via mobile

Good service, food is nice. "Siu Mai" is extremely good! Dessert is nice too. Enjoy the atmosphere!!

Thank Jia X
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago via mobile

i love to have my birthday gathering here, good services, good foods, nice environment, convenient and everytime restaurant manager Mr Nelson and assistant manager Ms Yvonne will recommend new dishes. And new dishes will always give us surprised. Definitely we come back again.

Thank Racheal C
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago via mobile

Manager recommend few new dishes which all of us loving it, especially the yam dish. Good foods and good services. Thumb up!!

Thank GogogoC
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago via mobile

I am sure this restaurant is able to serve run of mill menu items well. This evening we went there with a friend with special requirement : gluten and diary free and no soya sauce.....they failed the test so badly. Have to explain and speak...More

Thank yeoc468
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 weeks ago

Dear Guest, Greetings and many thanks for taking the time to share with us of your dining experience following your visit to our Shang Palace restaurant. We would like to sincerely apologize for the overall disappointment that you and friends have encountered as described. We...More

Reviewed 3 weeks ago via mobile

Being to this restaurant many times The food is always good and the service is friendly I would strongly recommend for anybody who like the Cantonese style of cooking to this restaurant The price , although high, is still reasonable for a 5 star hotel...More

Thank Gary Y
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Nearby
Nearby Restaurants
Lemon Garden at Shangri-La Hotel, Kuala Lumpur
541 reviews
.01 km away
Bombay Palace
409 reviews
.20 km away
Zipangu
192 reviews
.03 km away
Nearby Attractions
Menara Kuala Lumpur
6,628 reviews
.26 km away
KL Forest Eco Park
168 reviews
.63 km away
FRIM Canopy Walk
77 reviews
.55 km away
KL Tower Mini Zoo
66 reviews
.30 km away
Ask a question
Questions & Answers
KenWoon
5 May 2015|
Answer
Response from Francis C | Reviewed this property |
It is a chinese restaurant in shangri la..now they serve halal food..
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$30
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi
Good for
Special Occasion Dining, Groups, Kids, Business meetings, Child-friendly
Open Hours
Sunday
10:30 - 14:30
18:30 - 22:30
Monday
18:30 - 22:30
12:00 - 14:30
Tuesday
18:30 - 22:30
12:00 - 14:30
Wednesday
18:30 - 22:30
12:00 - 14:30
Thursday
18:30 - 22:30
12:00 - 14:30
Friday
18:30 - 22:30
12:00 - 14:30
Saturday
18:30 - 22:30
12:00 - 14:30
Location and Contact Information
  • Address: 11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2074 3904
  • E-mail
Description
Shang Palace is the premiere Chinese restaurant in Kuala Lumpur offering traditional Cantonese cuisine enhanced by local Chinese specialties prepared by Chinese Chef, Tan Kim Weng and his team, accompanied by an extensive tea offered.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing