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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Certified with the Golden Q from Ospitalita' Italiana, this Italian restaurant is well known for its fresh and authentic dishes including artisanal pasta, Neapolitan delicacies, pizzas and slow – cooked family style specialties. Come and enjoy authentic food accompanied by selected fine wines from our experienced sommeliers.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Italian, Pizza, Mediterranean, European, Neapolitan, Campania, Romana, Lazio, Sicilian, Lombard, Northern-Italian, Central-Italian, Southern-Italian
FEATURES
Outdoor Seating, Serves Alcohol, Reservations, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
Reviews (1,217)
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1,122 results
Traveller rating
992
98
17
9
6
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Time of year
LanguageEnglish
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Traveller rating
992
98
17
9
6
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All reviews pizza tiramisu risotto salad bread italian food chef arun shangri la eros amazing food our waiter special thanks taking care dining experience amazing experience great ambience mouth watering pooja
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Reviewed 2 days ago

The foot is great, and the service is amazing!! Had a great service experience with Himanshu! The burrata salad is a must try!

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 days ago

Great food and amazing service. Special thanks to himanshu for helping us out with the food and wine. Will definitely be back soon

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago

It was great having dinner at sorrento the ambiance was great and the service was quick thanks to my server she was kind and knowledgeable Thanks to miss Sneha for the excellent service .😋

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 days ago

Great experience special Kudos to Arek and Sneha. The food was amazing and the staff was very courteous. Loved the pizza.

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 days ago

Had a great time with my family. Came here for dad’s birthday dinner. Loved the food and service. Special shout-out to Arek for making the night even more special with the excellent service.

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 days ago

Lovely meal with great service from Arek and Manoj. Had a Margherita and two cokes, perfect meal and quick, friendly service. Recommend.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

Very nice place ....great ambiance....lovely food ...The server Arek was really nice, helpful and took great care ...served us a lovely mealMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

I had amazing dining experience today @ Sorrento, Shangri La.First I had the healthy Classic Minestrone Soup.Later I had the yummy delicious House Made Fettuccine Lobster, which had made it into my favourite list. The ambience of the restaurant is magnificent and staff behaviour is...also very polite,caring and professional.Comfort and satisfaction of the customer is personally made sure by the staff.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

Have been to Sorrento multiple times. Absolutely loved the food and the Ambience. The staff is also v friendly and helpful especially Himanshu. Would definitely recommendMore

Date of visit: June 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

Arek took awesome care of us...thank u for your service. Had wonderful meals and drinks. Very well suggested by Arek. Good place to have fun.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

The food ambience was really nice and even the service by Himanshu was amazing, its really a good place to go to. Hoping to be back soonMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 6 days ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

Great food. Very authentic Italian. Must try We tried the Ravioli, Pizza and Panacotta. All 3 amazing, suggested by our server HimanshuMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

We were attented by mr. Himanshu. He provided great service. The food was very delicious. Desserts were cherry on top. The live session of Tiramisu made our visit worthwhile.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 1 week ago

Thoroughly Enjoyed the food and the ambience. Thanks to Himanshu for the very prompt and efficient service. A truly memorable experience.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

Reviewed 2 weeks ago

Himanshu was excellent and exceptional with service and the food was delicious. Their Burrata salad was wonderful and coupled along with Olive DipMore

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abhishek Sadhoo, General Manager at Sorrento, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for...More

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Questions & Answers
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Arshniv
November 17, 2022|
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Response from Arshniv |
Yes
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rainav2014
October 11, 2019|
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Response from Shangrilanewdelhi | Property representative |
Thank you for writing to us. We do not have a dedicated feeding room but special arrangements can be made on request. Please feel free to contact us for more information. Best regards, Team Shangri-La's - Eros Hotel, New... More
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SORRENTO, New Delhi - Connaught Place/Janpath - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Sorrento

Yes, Sorrento is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Sorrento is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 5