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Chili's Grill & Bar

2740 Carl T Jones Dr SE, Huntsville, AL 35802-4909
+1 256-882-1230
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Overview
  • Excellent27%
  • Very good21%
  • Average21%
  • Poor13%
  • Terrible18%
19 Jan 2018
“Service exemplary, but...”
4 weeks ago
“Waited an hour for our lunch before being told NO Chicken!”
Open Now
10:30 a.m. - 11:00 p.m. Hours
CUISINES
American, Bar, Mexican, Southwestern, Barbecue, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2740 Carl T Jones Dr SE, Huntsville, AL 35802-4909
All Details
Write a ReviewReviews (37)
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1 - 10 of 37 reviews

Reviewed 4 weeks ago

We went to Chili's for lunch. Ordered from the lunch menu. I ordered the Unlimited chips, soup and salad. My husband order chicken fajitas. We had to wait for our beverage. She brought those after 10 min. Then we waited and waited. Finally she brought...More

Thank galemfuller
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 3 weeks ago

This definitely doesn't sound like the kind of experience we want to provide and we're sorry that we let you down. We value your feedback and would like to hear more so that we can use it to improve the experience of all guests moving...More

Reviewed 19 January 2018

The service here was exemplary, but the food was less than rewarding. There was virtually no flavor to the entrees we ordered. However, the server, Audrey, did an outstanding job. We'll probably visit a Chili's again, but will pass on this facility.

Thank Harry S
Reviewed 9 December 2017 via mobile

The food was great and the atmosphere is quiet enough to have conversations and be heard. Service was exceptional. Bathrooms were pretty sad clean wise and age wise but otherwise an excellent visit.

Thank cindyannsmith
Reviewed 4 December 2017

Most of my reviews are upbeat & positive but when the situations calls for it, I can get mean & ugly, kind of like the young waitress thought she could be toward me. We arrived and were seated in a booth. The booth behind us...More

Thank Lynn W
Reviewed 22 September 2017 via mobile

Our service was good but our food was not the quality and taste we remember from past experiences. They had a new menu and I guess there have been changes. The skillet queso was not good and we have liked it for decades. Something different...More

Thank ac6804
Reviewed 19 April 2017

The waitress was very polite and helpful. It was Easter weekend and the place was packed. i of course ate until i could not eat anymore. We got the 2 for $22.00 and the appetizer was HUGE !! The 4 of us could not eat...More

Thank snoop1959
Reviewed 26 March 2017 via mobile

We had a great time with family laughs! The food was delicious. Our servers were friendly and punctual with our drinks.

Thank Laura S
Reviewed 5 March 2017 via mobile

We split the smokehouse grill and ordered ribs, sausage and chicken. They allowed us to substitute for the carb sides with veggies and the meal was quite nice. The meat was well seasoned and delicious and the broccoli and asparagus were wonderful. Made for a...More

Thank cindyannsmith
Reviewed 13 February 2017 via mobile

We've tried this location many times and the burgers always come out pink. I love chilies burgers if they are cooked properly but for some reason this location always gets it wrong. I go out of my way to explain that it must be extra...More

Thank WinTamHar
Reviewed 31 August 2016 via mobile

Other reviews complained about poor service and attitude and I would like to pass on a good experience. Food was dependably good and service was really quite good and certainly pleasant. Sure, it's not a gourmet place, but it was not disappointing today for us.

Thank rossdmd
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Mexican, Southwestern, Barbecue, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Serves Alcohol, Takeout, Wheelchair Accessible
Good for
Child-friendly, Groups, Bar Scene
Open Hours
Sunday
10:30 a.m. - 10:00 p.m.
Monday
10:30 a.m. - 11:00 p.m.
Tuesday
10:30 a.m. - 11:00 p.m.
Wednesday
10:30 a.m. - 11:00 p.m.
Thursday
10:30 a.m. - 11:00 p.m.
Friday
10:30 a.m. - 12:00 a.m.
Saturday
10:30 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 2740 Carl T Jones Dr SE, Huntsville, AL 35802-4909
  • Location: United States  >  Alabama (AL)  >  Huntsville
  • Phone Number: +1 256-882-1230
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