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2
Tue, 03-19
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
C$81 - C$271
CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

MICHELIN Guide's Point of View

Right next to the iconic Oriental Pearl Tower is this elegant dining room perched on an upper floor of a sky-scraping hotel. It commands panoramic view...
Read more on MICHELIN Guide
One MICHELIN Star: High quality cooking, worth a stop!
Reviews (1,172)
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Traveller rating
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10
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All reviews truffle prawns michelin star the ritz shanghai skyline huangpu river janice johnson floor
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Reviewed December 23, 2023 via mobile

Excellent food, wonderful service, great views! Five stars! Would highly recommend - especially the weekend lobster brunchMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ritz-Carlton Shanghai Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded December 25, 2023

Dear nickshadow18 Thank you for taking the time to share with us your dining experience at Jin Xuan Chinese Restaurant. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. Thank you for highlighting the delicious food and beautiful view....More

Reviewed November 10, 2023 via mobile

Service: I feel so happy to celebrate my friend’s birthday here. The server was so professional and give me a surprise. The server bring me to a large private room which have a wonderful view of Shanghai and he helped me to take a photo...with the good view. Food: my favorite dish in Jinxuan is crispy cereal lobster with curry leaves. These are a siganitired dish in this restaurant and I highly recommend it to you. Atmosphere: The style of the decoration here is Chinese style, and I like the music here so much.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ritz-Carlton Shanghai Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded November 12, 2023

Dear ViviBabee Thank you for taking the time to share with us your dining experience at Jin Xuan Chinese Restaurant. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. Thank you for highlighting the beautiful view, as well as...More

Reviewed August 23, 2023

A gorgeous restaurant with spectacular views. We had the tasting menu and paid about$1200 for dinner for two. The food was beautifully presented and the service was great. The problem was the food was almost tasteless and was the least tasty food I had in...China. My friend is Chinese and commented that this was the kind of food his family feed to the pigs. A totally pretentious and bland meal No more Michelin stars for me. The roast duck we had the next day at a small and cheap restaurant was incomparably better and cost $20 for 4 of us.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ritz-Carlton Shanghai Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded August 27, 2023

Dear fagamalo, I would like to take this opportunity to express our most sincere apologies for the shortcomings experienced during your recent visit to Jin Xuan in terms of taste and value. It saddens us to hear that we fell short in both regards during...More

Reviewed June 3, 2023 via mobile

The 2 stare are only for the view. The food is very average I was expecting more for a Michelin star. The price is very high and not compared to the quality.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ritz-Carlton Shanghai Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded June 7, 2023

Dear julietteparisienne Thank you for taking the time to share your valuable review with us. I am very sorry the food did not meet up to your expectation. I have shared your comment with our executive chef right away. In addition, our pricing is always...More

Reviewed May 9, 2023

I just had lunch at this hotel the price is a bit high but it's worth it as the food is very delicious, am planning to be back for dinner tonightMore

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ritz-Carlton Shanghai Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded May 14, 2023

Dear Michaelkoses Thank you for choosing Jin Xuan Chinese Restaurant for recent dining. I am delighted to learn that you enjoy the delicious food and I shared your kind words with the related team. All our Ladies and Gentlemen look forward to welcoming you back...More

Reviewed March 1, 2023 via mobile

Excellent service and food, for the late appointment, they still offer a table for me, however the actual day which I go there along was around Oct 2021More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-SHASZ, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded March 14, 2023

Dear Rorschach B Thank you for taking the time to share with us your dining experience at Jin Xuan Chinese Restaurant. I am delighted to learn that you received excellent service from our Ladies and Gentlemen. I shared your words of encouragement with the high...More

Reviewed January 1, 2023 via mobile

A 1 michelin star chinese restaurant at the Ritz. On the 53rd floor, nice views of the bund/river and ambience Service is top notch from the get go We ordered a few a la carte items - steamed black chicken, vegetables, prawn with truffle and...noodles. Innovative desserts. All very good Food 4/5 Service 5/5More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-SHASZ, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded January 29, 2023

Dear bcheong Thank you for taking the time to share such a wonderful review with us. I am delighted to learn that you received exceptional service from our Ladies and Gentlemen. Thank you for highlighting the beautiful view of the Bund, as well as the...More

Reviewed February 23, 2022 via mobile

We had a lovely experience at this restaurant. We made a reservation and we were given a nice table with the perfect view of the Huangpu River. The food was great and the service was impecable (special mention to Janice and Johnson). We also enjoyed...the ambiance and the luxurious Asian themed decor. After the dinner, we were given a very nice token, an artwork featuring the Shanghai skyline. It was such a wonderful evening.More

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Ritz-Carlton Shanghai Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded September 12, 2022

Dear Travel_Tips91 Thank you for taking the time to share such a wonderful review with us. I am delighted to learnt that you received exceptional service from our Ladies and Gentlemen. I shared your kind words with my team, especially Janice and Johnson. On behalf...More

Reviewed December 30, 2021

Do you need to have a personalized touch? Do you love excellent service AND delicious food? Are you looking for Vegan, Vegetarian friendly dinner set menus? Jin Xuan went above and beyond to give me a memorable, magical Christmas Eve Dinner!

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-SHASZ, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded January 4, 2022

Dear Maliza4Cambodia Thank you for sharing a wonderful review with us. I am delighted to learn that you enjoy dining with us. Our Ladies and Gentlemen look forward to welcoming you back in the near future. Warmest regards Debbie Wong Quality Manager

Reviewed May 8, 2021

First off anything associated with the Ritz-Carlton is always five stars, and this restaurant not any different. I entrusted Bill, the sommelier, with my all the food decisions. The menu had so many options, so I ordered all his recommendations. I had the lobster, sweat...and sour pork, green beans, shrimp, and the crab fried rice. He then paired it with a great white wine! After my meal the assistant manager Neil came over to my table and started talking to me about Shanghai, and how I enjoyed the food. We spoke and he sent their signature desert to my table! Service like this is so hard to find, and this restaurant truly knows how to treat its guests right! Bravo to the staff and the chefs for preparing an unbelievable dinner!More

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-SHASZ, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded May 13, 2021

Dear NoBazinga Thank you for taking the time to share such a wonderful review with the TripAdvisor Communtiy. I am thrill to read that you received exceptional service from our Ladies and Gentlemen. I shared your words of encouragement with our high management team, especially...More

Reviewed August 2, 2020

Excellent. High quality foods and the variety of dishes certainly is satisfactory. waiting times not bad.More

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-SHASZ, Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded August 2, 2020

Dear tiant k Tahnk you for choosing The Ritz-Carlton Shanghai Pudong Jin Xuan Chinese restaurant. I am delighted to learn that you received excellent food and enjoyed your dining experience. I shared your kind words with Jin Xuan Chinese restaurant team. All our Ladies and...More

Reviewed March 5, 2020

Perfect Surrounding, fantastic Food and Perfect Service . Taking care a lot of us, but Not disturbing the atmosphere.. Food was very authenticMore

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-SHASZ, Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded March 22, 2020

Dear petraspoehrer Thank you for sharing such a wonderful dining experience with the TripAdvisor Community. I am delighted to learn that you received perfect service from our Ladies and Gentlemen. Thank you for highlighting the delicious food. I shared your kind words with the Jin...More

Reviewed January 29, 2020 via mobile

We chose Jin Xuan for its reputation, in order to celebrate a birthday. The overall experience surpassed our, already high, expectations. The reservation process was efficient, perfect and we were able to quickly agree on special requests, related to the birthday celebration. The restaurant and...tables were beautifully decorated. We had a stunning view from our table. The staff was attentive, proactive and friendly. Leo was especially professional and efficient. He made us feel welcome, made us feel special. in addition to the ambience and food, it was especially Leo who made the difference. We ordered the signature menu. Each dish was perfectly presented in a timely manner. I would highly recommend this restaurant to celebrate special occasion.More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, General Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded March 1, 2020

Dear Steve S Happy Birthday to you! Thank you for recommending the Jin Xuan Chinese Restaurant. It’s great to learn that our Ladies and Gentlemen created a memorable experience for you. I shared your compliments with the Jin Xuan team, especially Leo. All our Ladies...More

Reviewed January 18, 2020

I've made the reservation for this restaurant on tripadvisor directly for the special occasion. My mother had on 11.01 her birthday! As we have arrived to the restaurant, stuff greeted us very politely and have shown us our table. I should say, I didn't expect...that we were going to get such a nice table near the window, so you could see a beautiful panorama! As an addition, our table was decorated with fresh rose petals, the restaurant putted it together in the shape of heart! :) Afterwards, stuff member Anna introduced herself to us and helped us with the menu! She has made some recommendations and she was very friendly! For the rest of our evening she was kind of our "personal" waitress. We didn't even raised our hand or called her, she was very careful and observant! Her English skills were very good, so she could explain us everything about food, the details etc. Anna has made our evening very pleasant and remembering, so me and my mother were really grateful to have such a kind waitress! Thank you, Anna! In addition: the menu was amazing. You could order a special menu (michelin-star kitchen, seasonal etc.) or just enjoy seperate dishes. There were so many of them and all of them sounded very delicious! Fish or meat lovers, vegetarians - everyone can find something for themselves! :) Wine card was also big and well organized (red/white/country etc.) and for sure, before the waitress filled your glass - you could taste it and see, if it has a good taste for you. We've ordered soup, appetizer, main course, dessert and wine! All of them were top delicious, the combination of the flavours was unforgettable. I don't remember that I've tried anything like that before. So all in all - service, furnishings, atmosphere and food were amazing! My mother was very happy about this present! :)More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded January 20, 2020

Dear Mirodeia, Warmest greetings from the Ritz-Carlton Shanghai, Pudong and thank you for your review on TripAdvisor community. It is our pleasure to know that you have chosen Jinxuan to celebrate your mother's birthday. I am delighted that our excellent food and service could meet...More

Reviewed January 17, 2020 via mobile

We went there for a brunch to celebrate New Year and reunion with my cousin and friends. Was sat next to the window table so we could enjoy and soaked in the magnificent Shanghai view. The food was great, each and every dishes were delicious...and on top of that all our server, it was busy and everyone was taking turn and super attentive. 😍 Our cup was never run out of tea, plate was never too dirty and got changed according to the next dish. Kudos to the team, superb teamwork 👏👏👏 Certainly worth every cents we spent.More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Manager at Jin Xuan Chinese Restaurant, responded to this reviewResponded January 20, 2020

Dear Fera1083, Warmest greetings from the Ritz-Carlton Shanghai, Pudong and thank you for your review on TripAdvisor community. It is our pleasure to know that you have chosen Jin Xuan to celebrate the New year and reunion with family and friend. I am delighted that...More

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Questions & Answers
Ask a question
Federico T
November 20, 2023|
Answer
Response from Ritz-SHASZ | Property representative |
I am sorry that we don’t share our A La Carte menu online. During dinner we serve A La Carte only, we mainly serve Cantonese food, for example, Crispy cereal lobster. We select fresh Canadian lobster, peeled off the shell... More
0
Votes
sanmerle
May 11, 2017|
AnswerShow all 3 answers
Response from Ritz-SHASZ | Property representative |
Dear sanmerle Warmest greetings from The Ritz-Carlton Shanghai Pudong! Our Jin Xuan does not serve whole duck, however we do serve half duck. Our pricing will update and review by monthly, therefore estimate price is RMB... More
0
Votes
VijayTaparia
February 24, 2016|
AnswerShow all 2 answers
Response from Ritz-SHASZ | Property representative |
Dear VijayTaparia We provide vegetarian options and please let us know what type of food you don't eat when you order. You can book the table through our hotel main line or our website. All our Ladies and Gentlemen look... More
0
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JIN XUAN CHINESE RESTAURANT, Shanghai - Pudong - Restaurant Reviews, Photos & Reservations - Tripadvisor

Frequently Asked Questions about Jin Xuan Chinese Restaurant

Jin Xuan Chinese Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 5