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Sura Bar & Bistro

Arenal Volcano Road | 7 Km West from La Fortuna Downtown, Arenal Volcano National Park 50-4417, Costa Rica
+506 2479 1729
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Overview
  • Excellent55%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible0%
Travellers talk about
“steak” (3 reviews)
“great food” (4 reviews)
“nice size” (2 reviews)
Closed Now
All hours
CUISINES
Mexican, Cafe, Fast food, South American, Costa Rican
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Arenal Volcano Road | 7 Km West from La Fortuna Downtown, Arenal Volcano National Park 50-4417, Costa Rica
All Details
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Reviews (56)
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1 - 10 of 38 reviews

Reviewed 2 weeks ago

Terrible steak quality. Bought the most expensive steaks as recommended. My steak was raw inside ordered medium well. Took back and sliced down th middle and microwaved tasteless leather now served. My wife’s was 80% Grissel complained but got the full price bill as a...More

Review collected in partnership with this restaurant
1  Thank RKD1914
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 1 week ago

Hello, thank you for your comment. It is very important for us to know what our customers say. We are very sorry for the situation you had with the meat you ordered. We appreciate your feedback, which makes us improve for the future. Best regards,...More

Reviewed 2 weeks ago

We loved our meals here. The food was delicious, the service was excellent and the location can’t be beat.More

Review collected in partnership with this restaurant
Thank Elizabeth R
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 1 week ago

Hello Elizabeth, thank you for your positive review. We are pleased to read everything you eat was very good. Also, our staff is professional and kindly; and strives to serve you in the best way. Once again, thank you for your feedback. It is very...More

Reviewed 12 October 2017

Steaks are to die for. It melts in your mouth. Staff are helpful and we got 20 % discount from the hotel. ❤More

Review collected in partnership with this restaurant
Thank ROMELYN B
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 13 October 2017

Hello Romelyn, we want to thank you for your time to evaluating our services. Your comment is very important because help us to improve in all our procedures. We are very happy to read that you had a good experience in our restaurant. All our...More

Reviewed 5 October 2017

They have an extensive menu and all that I tried at this restaurant was good. They also have a sushi menu. The breakfast buffet was excellent.More

Review collected in partnership with this restaurant
Thank 602amnaj
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 6 October 2017

Hello, thank you very much for your time to leave us your review. We are very happy to read that you had a good experience in our restaurant and bar. We serve you in the best way because it is our commitment and we want...More

Reviewed 4 October 2017

Staff was very friendly. One even showed me to the thermal springs behind the restaurant because for some reason I couldn't find it. The food and drinks were very good. Poolside service was nice.More

Review collected in partnership with this restaurant
Thank Sarah M
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 5 October 2017

Hello Sarah, thank you for your time to sharing your recent experience at Surá Bar & Bistro. We are very pleased to see you enjoyed of our service. As you mentioned in your comment, all our staff is professional and kindly; and will strives always...More

Reviewed 13 September 2017

The restaurant was OK for lunch, we didn't have dinner so I wouldn't be able to comment on that. Breakfast was good.

Review collected in partnership with this restaurant
Thank Pedro G
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 14 September 2017

Hello Pedro, thank you for your time to evaluating our services. We hope you can come back someday. it will be a pleasure to serve you again. Kindest regards, Gerardo Pérez H

Reviewed 9 September 2017

They had a daily breakfast that was included with our hotel stay. The buffet style breakfast had many choices including an omelet bar and fresh waffles. Fresh fruit and juices were always available. We also went for dinner one night. The food was delicious. The...More

Review collected in partnership with this restaurant
Thank Rosetta L
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 11 September 2017

Hello Rosetta, thank you for your review. We are pleased to read you had a good service. We hope you can come back. It will be a pleasure to serve you again. Best regards, Gerardo Pérez H

Reviewed 2 September 2017

Within yards of our room at the El Establo Resort, we found a quiet and lovely restaurant in Monteverde Costa Rica! Excellent service and menu only a three minute stroll from our room within a beautiful eco preserve! Thank you for the treat!More

Review collected in partnership with this restaurant
Thank Gary P
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 5 September 2017

Hello, thank you very much for your comment. However we think that you made a mistake of restaurant to do the valuation, because we are located in La Fortuna, San Carlos in front of the Arenal Volcano and not in Monteverde. Best Regards, Gerardo Pérez...More

Reviewed 30 August 2017

Breakfast had a good variety. However, the lunch and dinner was not good at all and we tried several meals over a few days. It was also very expensive with unfriendly staff. It was very clean with a lovely view.More

Review collected in partnership with this restaurant
Thank lizmM7987LH
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 31 August 2017

Dear customer, thank you for chosing us for your meals. We regret that your experience has not been the best. We appreciate both positive and negative comments as they allow us to improve the level of service offered to our dear clients. Definately we will...More

Reviewed 21 August 2017

The staff at the Sura Bar and Bistro is extremely helpful and kind. They will take good care of you and they will do it with a smile.More

Review collected in partnership with this restaurant
Thank bryan_barrachina
GPCustomerService, Director de Relaciones con Clientes at Sura Bar & Bistro, responded to this reviewResponded 25 August 2017

Hello Bryan, Thank you for having selected Sura Bar & Bistro. We are glad that you found the staff very friendly... We know that small details can make a huge difference, so we are always happy to know that our team goes out of their...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$14 - US$50
Cuisine
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations, Outdoor Seating
Good for
View
Open Hours
Sunday
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Location and Contact Information
  • Address: Arenal Volcano Road | 7 Km West from La Fortuna Downtown, Arenal Volcano National Park 50-4417, Costa Rica
  • Location: Central America  >  Costa Rica  >  Province of Alajuela  >  Arenal Volcano National Park
  • Phone Number: +506 2479 1729
  • E-mail
Description
A pleasant and convenient place to eat appetizer before or after your activities in La Fortuna de San Carlos.Sura Bar & Bistro offers delicious and practical options, with the special touch of home.In a room where you can meet friends, chat and watch sporting events, enjoying your favorite drink.Enjoy life from another perspective, from our Wet Bar
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