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The Cheesecake Factory

Certificate of Excellence
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3111 W Chandler Blvd, Ste 2100, Chandler, AZ 85226-5357
+1 480-792-1300
11:00 - 00:00
Closed now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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317 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Basingstoke, United Kingdom
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW via mobile

Came here to introduce a friend to the Cheesecake Factory while on a business trip from London. I've been to a couple of Cheesecake Factory restaurants in different states and it's a winning formula. The Mac and cheese balls are incredible, set alight by the marinara sauce. I had the bang bang chicken and shrimp and it was sweeter than... More 

Thank Simon C
Level Contributor
44 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

Had dinner here twice while visiting Phoenix. This was my first time eating here and didn't think it would be that special but it was! I had the 'Shrimp Louis salad' it was so delicious. I only had it with French mustard vinaigrette, I just loved it! My has had steak medallions one night and shrimp scampi the next and... More 

Thank Tornberg1
Gilbert, Arizona
Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I used to really dislike Cheesecake Factory, mostly because it's a chain business and there's a lack of personality. The portion sizes are also ridiculously large and food too unhealthy. I avoided this place for years until the last year when someone really wanted to go here, and I forced myself to go. When I showed up, I was pleasantly... More 

Thank syldn623
Level Contributor
77 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

Ate dinner outside on the patio on a late March evening. Didn't have reservations but got the last available table. The service was prompt throughout our dinner, despite the fact they were obviously quite busy. We have eaten at other Cheesecake Factory around the country and I would say the quiet of food here was very consistent with others--very good.... More 

Thank SkiLoverofCT
2 reviews
Reviewed 2 weeks ago via mobile

My mom and l went to this restaurant. It was pretty busy cause it was a Saturday. It took about 30-40 minutes to get our food. We had coffee and bread and then our normal plates. The food was good but not excellent. I had enchiladas, rice and black beans. Our food for both cost around $50 with tips. I... More 

Thank trippindani
Level Contributor
409 reviews
261 restaurant reviews
common_n_restaurant_reviews_1bd8 140 helpful votes
Reviewed 2 weeks ago

Perusing through their menu is not easy. However, it is rewarding. Large chain restaurant but it doesn't feel like one. Loved the California Guacamole Salad! Hubby enjoyed the Shepherd's Pie. Cheesecake, of course, was for dessert. I can't do without the Craig's Crazy Carrot Cake Cheesecake; pieces of cheesecake mixed with pieces of carrot cake. We ALWAYS ask for the... More 

Thank Bkbak
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Found a hair in my salad and waitress took it away immediately and apologized. Manager came and said it is impossible as all kitchen staff wears hair nets..... Bill came, salad was on it. Called waitress and she asked what manager said... Went back to manager. Brought new bill, dish was taken off... All this took 25 minutes and I... More 

Thank Sabine L
Level Contributor
182 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
Reviewed 3 weeks ago via mobile

We are winter residents in AZ and look forward to visiting Abuelos periodically when in Phoenix. The service is always efficient and the food predictably great. We both enjoy the tortilla soup - a light broths soup but with generous portions of fresh vegetables and chicken and a few tortilla strips for texture. The salads are great for lunch and... More 

Thank FrenchMD
London, Canada
Level Contributor
149 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed 20 March 2017 via mobile

The usual big menu making it difficult to decide! And then there is the cheesecake menu and it becomes even more difficult to decide. We had about a 15 minute wait at 5 on a Sunday. Food came a little slower than average. All the staff were friendly and accommodating for our friend who requires accessibility.

Thank RCMommy
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 20 March 2017 via mobile

Great tasting meal with large portions and the cheesecake was out of this world. Price would be high for a large family though.

Thank Larry W

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Business meetings
Open Hours
10:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 3111 W Chandler Blvd, Ste 2100, Chandler, AZ 85226-5357
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Chandler
  • Phone Number: +1 480-792-1300

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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5 months ago

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?