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Lacuna Bistro & Bar

Certificate of Excellence
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Corner Grayston & Rivonia Road, Sandton 2031, South Africa
+27 10 226 4600
Website
Today
06:30 - 22:30
Open now
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Hours:
Sun - Sat 06:30 - 22:30
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234 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

My friend had a planned lunch here and we were seated in the garden area. We had a step menu for lunch which seemed really exciting at first. Although the food ok, I really expected more from such an establishment. I expected a fine fining experience and it really was very average. The waiters really tried their best to accommodate... More 

Helpful?
Thank Masechaba M
Cape Town Central, South Africa
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Fantastic help from management to arrange everything for a group dinner (18 people) from seating to special dietary requirements. The set menu dinner took a long time to complete but the food was great. Overall a great experience!

Helpful?
Thank QuintonConroy
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you enjoyed your dining experience with us. We hope to be able to welcome you back again soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Huntingdon, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Good menu with nice selection. Colleague and I had 2 course meal which was very good value. T-Bone steak was very tasty! Excellent service from Jabu and Zintte. Zintte was very helpful with wine selection and Jabu was all smiles and enthusiasm! The breakfast buffet was good too with a wide range of hot and cold options - lovely fresh... More 

Helpful?
Thank Nick_Va_12
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful review of Lacuna Bistro. We are so thrilled to hear that you enjoyed your meals, and experience as a whole, and we do hope to see you again soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

1 review
Reviewed 4 weeks ago

Food was ok, nothing memorable, with terrible service. Unsure if they were short of staff for their dinner period, but you often had to wait and eventually call someone for service. Waiter also didnt hear my dessert order correctly.

Helpful?
Thank Jason J
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your review of Lacuna Bistro. We appreciate you bringing these points to our attention so that we may address your valid concerns within the departments. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
1 review
Reviewed 20 March 2017

From booking the high tea for 25 ladies to setting up our own decorations Lacuna Bistro was nothing but accommodating. The service was great and the food was amazing :)

Helpful?
Thank Stephanie C
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback, and for choosing Lacuna Bistro for this special occasion. We are so happy to hear that you enjoyed your time with us, and we hope to see you again soon. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Johannesburg, South Africa
Level Contributor
53 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 13 March 2017

Nice location with a friendly welcome. We sat down for dinner and had the option to choose between 2 reserved tables. We felt like ordering some craft beers but the only one the waiter could remember was Jack Black... the other beers they had the waiter described with an explanation of how the label looks like :0 My husband rather... More 

Helpful?
Thank Bokkiekie
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for sharing your detailed feedback with us. We are so sorry to hear off all the hiccups encountered during your meal. I assure you that each point will be addressed with the team, and the service issues identified will be rectified. Kind Regards, Melany Vaughan, Customer Relations Executive More 

Windhoek, Namibia
Level Contributor
104 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 6 March 2017 via mobile

I'll come out with it from the start; this review is actually not about Lacuna but rather the chicken and prawn curry on the menu. Have it, just have it! It is absolutely stunning. On a wider note, I've stayed at the Maslow (which hosts the Lacuna restaurant) several times and considering that this restaurant is in a chain hotel... More 

Helpful?
Thank ColdAvis
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed the chicken and prawn curry on offer in Lacuna Bistro, and we hope to see you again soon! Kind Regards, Melany Vaughan, Customer Relations Executive More 

Level Contributor
3 reviews
3 restaurant reviews
Reviewed 25 February 2017 via mobile

Great service from Dingani and Aubrey. They are an asset to this restaurant. Lacuna is a great restaurant located in the prime sandton area. Gardens to relax the every day stress. Great place

Helpful?
Thank Rowena S
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your lovely feedback. We are certainly very pleased to hear that you enjoy the food and service at Lacuna Bistro. We hope to see a lot more of you! Kind Regards, Melany Vaughan, Customer Relations Executive More 

Durban, South Africa
Level Contributor
9 reviews
8 restaurant reviews
Reviewed 25 February 2017 via mobile

Great vide, food, ambience is all intaled in lacuna brand. The bar is always my favourite with umai. Staff is friendly. Will always be my place of choice. Hora lacuna at the Maslow

Helpful?
Thank Avikz s
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your wonderful review of Lacuna Bistro. We are so happy to hear that you enjoy coming over, and we hope to see you again soon! Kind Regards, Melany Vaughan Customer Relations Executive More 

Johannesburg, South Africa
Level Contributor
33 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 23 February 2017

We expected a lot more from such a fancy establishment, especially when reserving weeks in advance for a set menu. The service was a bit lacking, the live music was something we could go without, the seating wasn't optimal and the food just didn't make us want to go back. All in all, it wasn't bad, but it wasn't great... More 

Helpful?
1 Thank TwoTastyTummies
melany_vaughan, Customer Relations Executive at Lacuna Bistro & Bar, responded to this review

Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share it with us. We take all of your comments on board, and are sorry to hear that you were not blown away by your meal with us. This is not the type of feedback we are used to receiving, and we will be addressing... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Bar, Pub, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Validated Parking
Good for
Bar Scene, Romantic, Groups, Special Occasion Dining, Business meetings, View, Child-friendly
Open Hours
Sunday
06:30 - 22:30
Monday
06:30 - 22:30
Tuesday
06:30 - 22:30
Wednesday
06:30 - 22:30
Thursday
06:30 - 22:30
Friday
06:30 - 22:30
Saturday
06:30 - 22:30
Location and Contact Information
  • Address: Corner Grayston & Rivonia Road, Sandton 2031, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Greater Johannesburg  >  Sandton
  • Phone Number: +27 10 226 4600

Questions & Answers

Questions? Get answers from Lacuna Bistro & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?