We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Hotel Coffee Shoppe

Anton Lembede St | Smith St, Durban, South Africa
Website
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent6%
  • Very good43%
  • Average18%
  • Poor21%
  • Terrible12%
30 May 2017
“Comfortable Stay”
1 week ago
“Terrible service ”
Restaurant Hours
CUISINES
Cafe
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Anton Lembede St | Smith St, Durban, South Africa
All Details
Write a ReviewReviews (32)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 29 reviews

Reviewed 1 week ago via mobile

Waited over 30minutes for a milkshake and cup of coffee in an empty restaurant. Waited another 20 minutes for our food

Thank Kumarin G
Reviewed 6 December 2017

The coffee shop is the only place to eat casually.The food was old,cold and very poor.The bad service does not help.

Thank normanh92
Reviewed 8 July 2017 via mobile

Very historical, the atmosphere is great and the coffee is great. A perfect interruption during a long conference! :)

1  Thank BalintRichter
Reviewed 30 May 2017

I was on a business trip and stay a night over at The Royal Hotel , had to wait to get checked in as my booking was not properly confirmed. Dinner was disappointing as the buffet menu was very limited and the coffee shoppe menu...More

Thank Dharmesh108
Reviewed 22 March 2017 via mobile

My grandmother and I pre arrange dinner in the room as our flight was landing late and we would be arriving late but we need dinner, as we checked in our luggage was not helped with as we had quite a flight of stairs to...More

Thank 138sharonj
Reviewed 17 February 2017

We had dinner at the coffee shop. The menu is quite limited and not that inviting. But they have a special meals. Their special for the evening were lamb curry, boerewors stew with tomatoes, and beef stir fry. We had the curry and the beef...More

Thank Evee v
Reviewed 12 January 2017

The coffee shop is well placed in the city centre close to museums, theatres and shops. The staff are very welcoming and efficient. The menu includes a selection of long cold refreshing fruit drinks and the cakes are indulgent.

Thank Janet M
Reviewed 28 December 2016

We use to frequent this place after shows at the playhouse and on Saturday evenings -when service delivery and ambience were the cornerstone of this grand hotel .Of recent , I can't say the same -I have been unimpressed .

Thank Shireen D
Reviewed 7 November 2016

We enjoyed a light meal,very pleasant atmosphere and friendly staff.We found the seating (soft couch) at some tables extremly comfortable.

Thank trentkaii
Reviewed 23 October 2016

Super decor, but dreadful service. Had to seek out a waitress and then seek out the coffee order 25 minutes later only to be told "I will do it just now". Not acceptable

Thank Gail565
Nearby
Nearby HotelsSee all 45 hotels in Durban
Royal Hotel
212 reviews
.11 km away
Albany Hotel
110 reviews
.17 km away
Durban Manor Hotel and Conference Centre
65 reviews
.25 km away
Riviera Hotel
30 reviews
.49 km away
Nearby Restaurants
Big Easy Durban by Ernie Els
203 reviews
.79 km away
Roma Revolving
496 reviews
.50 km away
Vasco's Restaurant
55 reviews
.78 km away
Little Gujarat
16 reviews
.84 km away
Nearby Attractions
Natural Science Museum
55 reviews
.13 km away
West Street Mosque
33 reviews
.82 km away
The Spice Emporium, Durban
35 reviews
.98 km away
Kwa Muhle Museum
40 reviews
.73 km away
Questions & Answers
Get quick answers from The Royal Hotel Coffee Shoppe staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch
Restaurant features
Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: Anton Lembede St | Smith St, Durban, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing