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The Royal Hotel Coffee Shoppe

Anton Lembede St | Smith St, Durban, South Africa
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  • Excellent6%
  • Very good43%
  • Average18%
  • Poor21%
  • Terrible12%
30 May 2017
“Comfortable Stay”
1 week ago
“Terrible service ”
Restaurant Hours
$$ - $$$
Anton Lembede St | Smith St, Durban, South Africa
All Details
Write a ReviewReviews (32)
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1 - 10 of 29 reviews

Reviewed 1 week ago via mobile

Waited over 30minutes for a milkshake and cup of coffee in an empty restaurant. Waited another 20 minutes for our food

Thank Kumarin G
Reviewed 6 December 2017

The coffee shop is the only place to eat casually.The food was old,cold and very poor.The bad service does not help.

Thank normanh92
Reviewed 8 July 2017 via mobile

Very historical, the atmosphere is great and the coffee is great. A perfect interruption during a long conference! :)

1  Thank BalintRichter
Reviewed 30 May 2017

I was on a business trip and stay a night over at The Royal Hotel , had to wait to get checked in as my booking was not properly confirmed. Dinner was disappointing as the buffet menu was very limited and the coffee shoppe menu...More

Thank Dharmesh108
Reviewed 22 March 2017 via mobile

My grandmother and I pre arrange dinner in the room as our flight was landing late and we would be arriving late but we need dinner, as we checked in our luggage was not helped with as we had quite a flight of stairs to...More

Thank 138sharonj
Reviewed 17 February 2017

We had dinner at the coffee shop. The menu is quite limited and not that inviting. But they have a special meals. Their special for the evening were lamb curry, boerewors stew with tomatoes, and beef stir fry. We had the curry and the beef...More

Thank Evee v
Reviewed 12 January 2017

The coffee shop is well placed in the city centre close to museums, theatres and shops. The staff are very welcoming and efficient. The menu includes a selection of long cold refreshing fruit drinks and the cakes are indulgent.

Thank Janet M
Reviewed 28 December 2016

We use to frequent this place after shows at the playhouse and on Saturday evenings -when service delivery and ambience were the cornerstone of this grand hotel .Of recent , I can't say the same -I have been unimpressed .

Thank Shireen D
Reviewed 7 November 2016

We enjoyed a light meal,very pleasant atmosphere and friendly staff.We found the seating (soft couch) at some tables extremly comfortable.

Thank trentkaii
Reviewed 23 October 2016

Super decor, but dreadful service. Had to seek out a waitress and then seek out the coffee order 25 minutes later only to be told "I will do it just now". Not acceptable

Thank Gail565
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: Anton Lembede St | Smith St, Durban, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban
  • E-mail
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