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Gloria Jean's Coffees

$$ - $$$
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Gateway Theatre of Shopping, 1 Palm Blvrd,, Umhlanga Rocks, South Africa
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40 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Durban, South Africa
Level Contributor
73 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 2 March 2017

Standard coffee and cake set up. Cake and biscuits not particularly tasty. Rather long wait for coffee. Staff not very friendly.

Helpful?
Thank Chinx259
Harare, Mashonaland East, Zimbabwe
Level Contributor
98 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 21 February 2017

I ordered a large cappuccino and chicken wrap and the taste and service was of a very high standard. It is a great place to sit and experience the buzz of Gateway Shopping Centre.

Helpful?
Thank Ant K
Mbabane
Level Contributor
82 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 25 January 2017

Nice place to take a rest and chil. Good coffee and nice cakes. Enjoyed the time just people watching.

Helpful?
Thank Marc W
Durban, South Africa
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 17 January 2017

Excellent coffee and service everytime. Its a good thing that Gloria Jeans has been able to get this franchise around most of the shopping areas so that one is never deprived of such excellent coffee.

Helpful?
Thank Linda_Madlala
New Zealand
Level Contributor
133 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 11 October 2016

After a tough day it was a pleasure to sit down at Gloria Jean's to have some superb coffee and a muffin. The service was impeccable and the coffee tasty and strong. I would certainly recommend having a sit down to recover if you need it.

Helpful?
Thank Happyjohnny
SOUTH AFRICA
Level Contributor
254 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
Reviewed 18 September 2016

Ordered two cappuccinos which were good, but to pay R39 for a large cappuccinos felt was excessive. The banana bread at the cost of R20 was more resonable.

Helpful?
Thank BARRYBE
Kabul
Level Contributor
91 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 23 July 2016

Went there with friends - Service great and all smiling staff! I will recommend them from this point of view!

Helpful?
Thank Felix13Fell
Durbanville, South Africa
Level Contributor
123 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
Reviewed 10 July 2016

We had our usual dose of Gloria Jean coffee when arriving at Gateway. there are about three shops in the centre that all serve a good cup of coffee and cake.

Helpful?
Thank boereklong
Durban, South Africa
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

Their is a Gloria Jeans at both ends of Gateway so you won't miss out! Try the Caramel Latte - best in Durban.

Helpful?
Thank Shaz_Krohn
Durban
Level Contributor
156 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 1 June 2016 via mobile

The service and standards seem to have dropped, the milk jug was cracked really badly (possibly glued together) and they charge extra for serving cream / ice cream with an apple crumble, I honestly never noticed this before. The staff closed up but left our dishes at our table even though they came by twice because they needed the trays... More 

Helpful?
Thank MrsMitha

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Cuisine
Cafe
Meals
Breakfast, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: Gateway Theatre of Shopping, 1 Palm Blvrd,, Umhlanga Rocks, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Umhlanga Rocks

Questions & Answers

Questions? Get answers from Gloria Jean's Coffees staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?