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Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for Reno Spur Steak Ranch, South Africa yet. Be one of the first to write a review!

Details

CUISINES
Steakhouse, Barbecue, Grill
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Takeout, Parking Available, Free off-street parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Seating, Wheelchair Accessible, Table Service
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Reviews (11)
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Reviewed January 16, 2020

We were at your branch on the 16th of December 2019. We ordered the Top-Up Breakfast. The coffee we received wasn't as per the menu and in very small cups. When we asked the waiter we were informed that the cup was only for illustrative...purposes and that you won't find those mugs anywhere. However, two days ago we received our coffee in those mugs on the menu at another branch in Tableview. That is value for money out the window. Don't have something on the menu which you can't offer. Unless they can rectify the matter I can't recommend Reno Spur as a ideal breakfast destination. Overall a safe environment with a designated play area for kids.More

Date of visit: December 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded January 22, 2020

Dear Trailblazer710672, Thank you for taking the time to send us your feedback. Our customers are very important to us. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with...More

Reviewed October 15, 2019

My husband and l love eating breakfast at Reno Spur. The ambiance is good, the food is lovely and the service is excellent.More

Date of visit: September 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded October 18, 2019

Hello Vacation24918034425, Thank you for taking the time to review our family restaurant. We're thrilled to know that you enjoyed not only our great customer service but also our Breakfast and look forward to having you back for it again soon! Kind regards, Spur Steak...More

Reviewed August 6, 2019 via mobile

Nice Food, Nice waiters the have such a great and positive attitude and they are welcoming. I will come nd there again.

Date of visit: July 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded August 6, 2019

Hi ZaneleNompunga, Thanks so much for taking the time to send us your feedback. We're so happy to read that your food and service was a hit! Pop in soon to enjoy the great taste of Spur. Kind regards, Spur Steak Ranches

Reviewed July 2, 2019

When we got there it took a few minutes for our waiter to come to us. Then we were given the incorrect menu, because when we asked if we could order pizza the answer was just "no, we don't do that". The manager gave the...same answer, but with a bit more in depth explanation. The only good thing about this Spur is the play area for the kids.More

Date of visit: June 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded July 4, 2019

Dear Jo-Ann B, Thank you for taking the time to review Reno Spur family restaurant. We are sorry to read that this was your experience, your feedback is much appreciated. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za....More

Reviewed June 22, 2019

Reno spur has moved to bellville mall and stepped up their game in a huge way. The venue is beautiful with a fantastic play area. Very spacious and modern. Large windows at play area makes it easy to spot your kids from your table. We...ordered our regular spur favourites but the food was so much tastier and very well presented. Im just so impressed with everything!More

Date of visit: June 2019
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded June 24, 2019

Hi TersiaBugan, Thank you so much for your review of Reno Spur family restaurant. We are thrilled to know you enjoyed your experience with us. We look forward to having you back again soon. Kind regards, Spur Steak Ranches

Reviewed May 2, 2019 via mobile

We walked in for supper and was greeted by friendly waiters all dressed as Mexicans! What a fun vibe! Our waiter was stunning! The Mexican food served (only on Thursdays evenings) were tasty and delicious! Make sure that you arrive early as the place was...packed! Well done!More

Date of visit: April 2019
Helpful?
Spur_Steak_Ranches, Manager at Reno Spur Steak Ranch, responded to this reviewResponded May 5, 2019

Dear M F, Thank you for your positive feedback. We are delighted that you enjoyed the Mexican special at our Reno Spur. We hope there'll be many more positive experiences ahead. Kind regards, Spur Team

Reviewed April 28, 2017

Unfortunately Spur did themselves a disservice by the way they reacted to a certain incident a while back by banning just the one aggressor where it should have been applied a little more balanced. With all that said Spur has always been a good place...to eat a good meal for the family and this particular restaurant is no different. Good atmosphere with attentive staff make the visit pleasant. They are operating in a difficult environment and this Spur has risen to the challenge. Managers are attentive and prompt. well done.More

Date of visit: December 2016
Helpful?
Reviewed February 13, 2017

I was in a hurry to go to lunch with friend, and I was late for the breakfast special, thanks to the staff they gave me the specialMore

Date of visit: November 2016
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded February 20, 2017

Dear Zandile M, Thank you for taking the time to review our Reno Spur Family Restaurant. Customer service is very important to us and we are delighted to hear that the staff were so accommodating. We hope to see you back again, soon! Kind regards,...More

Reviewed February 13, 2017

great food, nice waiters and really nice big kids play area with someone to look after kids while parents an relax.More

Date of visit: February 2017
Helpful?
Spur_Steak_Ranches, Guest Relations Manager at Reno Spur Steak Ranch, responded to this reviewResponded February 20, 2017

Dear Y2Travel, Thank you for taking the time to review our Reno Spur family restaurant. We are so happy to hear that your experience with us was a positive one and the meal was a hit! We look forward to having you and your family...More

Reviewed December 19, 2016

Popped in for a lunch with my girlfriend and we had the Jalapeno Poppers and Crumbed Mushrooms as a Starter. Main Course I tried the Mexican Burger, it is massive and very tasy. My girlfriend had a Chicken Wrap and loved it. Very friendly staff.

Date of visit: December 2016
Helpful?
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