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Hard Rock Cafe

3 S 2nd St, Suite 117, Phoenix, AZ 85004-2375
+1 602-261-7625
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Overview
  • Excellent31%
  • Very good46%
  • Average17%
  • Poor2%
  • Terrible4%
Travellers talk about
“nachos” (12 reviews)
“bruschetta” (3 reviews)
Open Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3 S 2nd St, Suite 117, Phoenix, AZ 85004-2375
All Details
Write a Review
Reviews (270)
Traveller rating
Traveller type
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1 - 10 of 228 reviews

Reviewed 5 days ago via mobile

I called here for dinner and to buy collectibles during a stopover. Unfortunately there was a baseball game in at the nearby stadium and the Cafe was packed. This impacted a bit the service, but in general everything was as expected from a Hard Rock...More

Thank Mark B
Reviewed 1 week ago

Stopped by for dinner on a Sunday night. I asked for a seat outside and was told they didn’t have anybody servicing that area. However, the manager overheard and said he would take care of me which he did. I was able to sit outside...More

Thank XUSA_TravelerX
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for the comments. I'm so glad we accommodated your seating request and you received great food and service. I will share this review with the team as an example of doing whatever it takes to take care of all of our guests. I...More

Reviewed 1 week ago via mobile

This is one of me favorite chains anywhere. I like the environment, the music, the food... All of it. The ribs, NY strip and ribeye are pretty dam good and so are the salads. Just impossible to visit on game days unfortunately

Thank arbonfieti
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

I real appreciate your comments. Thank you for being such a fan of the brand. I hope to see you next time you are in the Downtown area. Regards, Brent

Reviewed 2 weeks ago

Typically decent Hard Rock Cafe food and service. Parked at Collier Center ($3). Favorite rock memorabilia was from the Rolling Stones, Stevie Nicks and Glenn Frey.

Thank Michael B
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

I really appreciate your comments and loyalty to the brand. I hope to see you next time you are in the area. Regards, Brent

Reviewed 3 weeks ago

This restaurant is close to Chase Field. The service was outstanding, the wait staff was friendly and made sure we had everything we needed and their suggestions were spot-on. We ordered the Legendary Burger with Parmesan fries was a delicious choice.More

Thank Margaret F
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for your kind words. I really wanted to thank you for your business and the time you took to write a review. I share these comments with my team to help us better serve our guest and celebrate our victories. We hope to...More

Reviewed 4 weeks ago

Whenever I travel I always seek out the HRC to see what memorabilia they have on hand. In this case the best was the Alice Cooper jacket and head from the guillotine act. I had the Texas pulled pork sandwich, good but messy (as it...More

Thank SidSidow
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

So glad to hear you had a great time in my café recently. Kristin is a great representative of the café and brand ion general. Thank you your comments and we will see you soon. Brent

Reviewed 4 weeks ago

I remember the bigger location they initially tried off of Camelback Road in Phoenix. It had an awesome Hard Rock guitar light and fountain out front and was pretty impressive. Though i never understood how come it never became a hot spot in Phoenix. Now...More

Thank northernk
Brent R, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

I appreciate you comments and hope to see back in the near future. Regards, Brent

Reviewed 4 weeks ago

1 night layover in Phoenix - I took a walk downtown and found HRC... Great! Outdoor seating too with 30C at 18:30 Perfect. Lovely warm welcome so a look around the Rock Shop and another magnet to the collection! My server was Carrie - What...More

Thank Peter M
Management response:Responded 4 weeks ago

Thanks so much for your review. Carrie is great and I will share this with her. Hope to see you very soon. Thanks, Brent

A TripAdvisor Member
162
Reviewed 14 September 2017 via mobile

Our waitress was excellent. She anticipated what we need and brought it. She was experienced and friendly, the kind of waitress you hope for everywhere you go but rarely get. The food was good too. :)

Thank A TripAdvisor Member
Management response:Responded 4 weeks ago

Thank you for the very kind words. We are very appreciative of your comments and hope to see you next time you are in the Valley. Brent

Reviewed 29 August 2017 via mobile

We stopped to have lunch before our tour of chase field. The location is close to the field and to talking stick arena. The food was good and very consistent with other Hard Rock's. The service good and we were able to get in and...More

Thank Kenmarsam
Management response:Responded 4 weeks ago

Thank you for your review. I hope you will come back next time you are down for a game. Regards, Brent

Nearby
Nearby Restaurants
Breakfast Club
344 reviews
.18 km away
The Arrogant Butcher
851 reviews
.12 km away
Blue Hound Kitchen and Cocktails
331 reviews
.22 km away
Nearby Attractions
Chase Field
1,870 reviews
.46 km away
Arizona Science Center
733 reviews
.48 km away
Wells Fargo History Museum
208 reviews
.48 km away
Talking Sticks Resort Arena
331 reviews
.12 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Free Wifi
Good for
Kids, Special Occasion Dining, Groups, Bar Scene, Child-friendly
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 3 S 2nd St, Suite 117, Phoenix, AZ 85004-2375
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Phoenix
  • Phone Number: +1 602-261-7625
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