We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Portofino Ristorante West

Certificate of Excellence
$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
12851 W Bell Rd Ste 15, Surprise, AZ 85378-9602
+1 623-583-1931
11:30 - 20:00
Closed now
See all hours
Sun 11:30 - 20:00
Tue - Thu 11:30 - 20:00
Fri - Sat 11:30 - 21:00
More Info
Add Photo Write a Review

100 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 100: English reviews
Sun City West, Arizona
Level Contributor
297 reviews
228 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
Reviewed 3 May 2016

My husband and I especially enjoyed the vocalist with guitar playing music appropriate for a bunch of retired customers who want to hold a conversation during the meal. The performer we heard was very good, and was the highlight of our visit. The restaurant has live music Friday and Saturday nights. I liked the white tablecloths and somewhat upscale ambiance.... More 

2 Thank LynnCactusWren
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 22 April 2016 via mobile

Went to celebrate wedding anniversary, excellent meals, wife had salmon very good, I had Veal Francisca - excellent. Service was great. We will return

1 Thank David W T
Surprise, Arizona
Level Contributor
57 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 21 April 2016

Almost hidden away in a shopping center is a family-owned gem serving "Authentic Italian Cuisine". A veteran of the restaurant business, this long-established place maintains a well-deserved reputation. A white table cloth setting with service to match.

1 Thank Terry M
Columbus, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 20 April 2016

Whenever my wife and I are hungry for Italian Portofino is on the short list of places to go for us. We have never had a bad experience and always enjoyed the food. The service is excellent, the atmosphere warm and welcome making it a little difficult to leave some days. Definitely recommend to anyone that has the time.

2 Thank Ken G
Sun City West, Arizona
Level Contributor
534 reviews
502 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
Reviewed 19 April 2016

We had our usual gang with two new folks when we went to Portofino's. Their salads are just about the best I've ever eaten. I thoroughly enjoyed the Shrimp Scampi over Angel hair pasta. Absolutely terrific. The service was great and everyone loved the Portofino experience. On my scale of 1 - 10 they are good enough to get a... More 

1 Thank HOODSY1292
Sun City, Arizona
Level Contributor
51 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 29 March 2016

If you like italian you will like this place. their spaghette and meatballs are great. The meatballs are very large.

Thank kerry462016
Level Contributor
98 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 23 March 2016

We ate here on a Saturday evening. Be sure to make reservations. They had live music with an individual playing and signing (pretty good). A little loud if you sit in the front room. The back room was set up for larger groups with some smaller tables the night we were there so we choose the front area against the... More 

1 Thank wolf302m
Lima, Ohio
Level Contributor
53 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 7 March 2016

Fine Italian food. $$$. Service was very good. Quiet atmosphere. A little hard to find in a busy shopping center, but plenty of parking.

1 Thank 1949OhioTravels
Phoenix, Arizona
Level Contributor
146 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 6 March 2016

We had dinner here one night with friends. Karl said this was the closest he has ever experienced to real Italian food. The service was impeccable and the food was the best I have had in a very long time. We will frequent this place for Italian fix when ever we get to surprise.

1 Thank Mike H
Kelowna, Canada
Level Contributor
71 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 17 February 2016

Service in the back room with a large group of 22 was excellent. When we returned a few nights later and say in the main room our hosts had their backs to the musicians speakers and couldn't hear a normal conversation across the table. Music was nice but please, no tables up against speakers! Zach was our waiter. He didn't... More 

Thank BC-Lynda

Travellers who viewed Portofino Ristorante West also viewed

Sun City, Central Arizona
Surprise, Central Arizona
Surprise, Central Arizona
Surprise, Central Arizona
Surprise, Central Arizona
Surprise, Central Arizona

Been to Portofino Ristorante West? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Takeout, Full Bar
Good for
Child-friendly, Special Occasion Dining, Romantic
Open Hours
11:30 - 20:00
11:30 - 20:00
11:30 - 20:00
11:30 - 20:00
11:30 - 21:00
11:30 - 21:00
Location and Contact Information
  • Address: 12851 W Bell Rd Ste 15, Surprise, AZ 85378-9602
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Surprise
  • Phone Number: +1 623-583-1931

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portofino Ristorante West and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Portofino Ristorante West staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?