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Hard Rock Cafe

Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
+1 809-784-4090
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“burger” (87 reviews)
“fries” (14 reviews)
“punta cana” (146 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
All Details
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Reviews (3,030)
Traveller rating
Traveller type
Time of year
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1 - 10 of 1,177 reviews

Reviewed 5 days ago via mobile

We arrive 31 of august to the 4 of september not enough to enjoy what this hotel has to give, we started of by taking the train to see how big it really is, lots to do, lots of good restaurants, very clean pools, rooms...More

Thank Noemirosa
Reviewed 1 week ago via mobile

This is our first visit to punta cana dominican republic and also first but not last my family and I had a wonderful time

Thank Joseph A
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Staff at this hotel did a fantastic job for my daughters wedding. Melina was her wedding coordinator and had every I dotted and t crossed. The weather cooperated, the bride and groom glowed with love and happiness and the 50 family and friends that were...More

Thank A TripAdvisor Member
Reviewed 1 week ago

Great hard rock cafe, being a hrc fan and visiting them wherever we are able to I wasn't expecting much from this cafe as it has recently been moved from palma real to the blue mall. However it was really good, polite friendly staff a...More

Thank fifiball2017
Reviewed 1 week ago via mobile

Very average food, nothing special, definitely too expensive. Very cold inside. Very slow staff. I would go there again for sure and I don't recommend it to anybody, it's not worth your time and money.More

Thank izabel1220
Punta Cana C, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for sharing your comments with us izabel1220. We love to read your feedback and you can be sure that we are taking care of all the details. We are sharing your comments with our staff also, in order to improve your experience, we...More

Reviewed 1 week ago via mobile

The hotel was very clean and accommodating! The staff was great! Ruben from the entertainment crew did a great job with the foam party and keeping everyone excited to be there! My massage was superb! I highly recommend Revita! She did an excellent job! Can't...More

Thank Joy A
Punta Cana C, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for your comments Joy A, we are going to share them with our Hotel partners so they can see your review. Is great to read that you like the Hard Rock Brand.

Reviewed 1 week ago via mobile

U know, HRC isnt much different anywhere. Staff is great and most customers are foreigners. Prices arent suitable for locals, but ill still go back once i get to punta cana. Shopping mall where HRC is located, is neat and full of very expensive intl...More

Thank ihmettelija80
Punta Cana C, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for sharing your thoughts with us ihmettelija80, we love to read that you had a great time with our staff. Regarding our prices we have been evaluating everything really careful, so we hope you come back and have a great time with us...More

Reviewed 2 weeks ago via mobile

Been to a few of these now in various places, and this was the worst so far... don't get me wrong... it looks lovely, very nicely done out, very modern, funky dancing water fountains outside, but just no atmosphere!! Staff seemed a little dejected, where...More

Thank u2ruletheworld
Punta Cana C, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for sharing your comments with us u2ruletheworld. We love to read your feedback and you can be sure that we are taking care of all the details. We are sharing your comments with our staff also, in order to improve your experience. Hope...More

Reviewed 2 weeks ago via mobile

Restaurant had moved in the last week from the palareal mall near the now Larimar hotel to the blue mall ( new luxury development) went there 2 adults and 3 children total bill came to $120 USA , no kids meals offered no free soft...More

Thank RBAIG
Reviewed 2 weeks ago via mobile

Fun place to party! The casino is on the smaller side but gets the job done! Bar show Is awesome as well as the club. Definitely a fun night out. Taxi is like 15$ from any resort so check it out!

Thank amandai87
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Questions & Answers
goinonholidays
3 May 2017|
AnswerShow all 4 answers
Response from spanker | Reviewed this property |
sorry no idea
0
Votes
Jorge R
11 October 2016|
AnswerShow all 12 answers
Response from John A | Reviewed this property |
I really could advise if there was. Sorry for my late response
0
Votes
Carolyn W
26 August 2016|
AnswerShow all 4 answers
Response from J L | Reviewed this property |
Not sure at all. Hard Rock Café itself wouldn't (a restaurant in a mall). As lobster is a seasonal treat, if I were you, I'd make a search in the web as where to find it fresh. Punta Cana might get some from other... More
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$23
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Accepts Discover, Highchairs Available
Good for
Kids, Child-friendly, Bar Scene, Groups, Special Occasion Dining
Open Hours
Sunday
11:30 - 00:20
Monday
11:30 - 00:20
Tuesday
11:30 - 00:20
Wednesday
11:30 - 00:20
Thursday
11:30 - 00:20
Friday
11:30 - 01:30
Saturday
11:30 - 01:30
Location and Contact Information
  • Address: Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
  • Location: Caribbean  >  Dominican Republic  >  La Altagracia Province  >  Punta Cana  >  Bavaro
  • Phone Number: +1 809-784-4090
  • E-mail
Description
Located on the eastern most tip of the Dominican Republic, Punta Cana, a resort town and one of the Caribbean's top destinations, is home to the regions second Hard Rock Cafe and the seventh in the Caribbean. Ideally situated in the Palma Real Shopping Village, a new high-end mall in Bavaro, Hard Rock Cafe Punta Cana offers its guests the authentic rock atmosphere and great American fare that has made the Hard Rock brand world-famous. The 10,760-square-foot cafe features Hard Rock's outstanding menu, collectible merchandise and world-renowned memorabilia collection. Key pieces of memorabilia on display include items from contemporary stars, such as a shirt worn by Gwen Stefani during a performance on "Saturday Night Live," a guitar donated by Dominican music legend Juan Luis Guerra, and a shirt worn by Latin icon Juanes during his 2006 tour, as well as items from rock legends Billy Joel and all three members of The Police. THIS IS HARD ROCK
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