We have stopped at this modest motel every time we’ve gone to northwestern Ontario, probably 5 times in the past 10 or so years. In fact we’ve scheduled our itinerary so as to stay here on our way to camping north of Lake Superior. It’s...always been a great place if quite dated and needing a little TLC. We’ve also always travelled with at least one sometimes two small dogs. Never a problem.
This year, again we stopped for an overnight stay. We have a ten lb chihuahua, same as last year. We were sorry to see that it had been sold last fall as we really liked the previous owners but these people seemed nice. We got our room, nothing fancy for sure, the screen door was broken, the a/c took about two hours to cool off the room enough to sleep but the bed was comfortable and the shower was hot so we weren’t complaining. We got dinner at the cafe there, club sandwiches which were mediocre and breakfast of omelette, toast and hash brown, again fine but not the food once served here which was excellent. But I was all set to give it 4 stars for the cost, comfort and shower.
However, about 5 hours after checking out we received a angry call from, I can only assume was the manager, we we’re still driving to our campsite. He was yelling at us that we had a dog in our room but hadn’t told him. I told him I was sorry that I didn’t know I had to tell him because we never had to before but he kept yelling and mocking m saying, “ You didn’t know! You didn’t know! Like I was making it up! If he wanted more money (although at $125 including tax, it wasn’t THAT cheap, I would have e-transfered it to him but I couldn’t get a word I. And just said that he was being rude so I’m hanging up, and I did.
We had planned on staying there again on our way home but won’t ever stay there again. I’m still shocked at a business person phoning and yelling at a customer.More