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The Counter Custom Burgers

1104 Irvine Ave, WestCliff Plaza, Newport Beach, CA 92660-4603
+1 949-642-0700
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Overview
  • Excellent36%
  • Very good51%
  • Average5%
  • Poor8%
  • Terrible0%
Travellers talk about
“burger” (26 reviews)
“bun” (8 reviews)
Closed Now
Hours
CUISINES
American, International, Grill, Healthy
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1104 Irvine Ave, WestCliff Plaza, Newport Beach, CA 92660-4603
All Details
Write a ReviewReviews (36)
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1 - 10 of 36 reviews

Reviewed March 4, 2018

The burgers are good but not great. The competition for burgers is fierce and they are losing the edge they once had. Many bettewr places now. SorryMore

Thank darkpupitar2enc... .
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Sorry to hear - good feedback - will certainly work on it. We continually update the menu and focus on the best ingredients constantly we well as the best possible service - we work it for sure. thanks and hope to see you back some...More

Reviewed January 22, 2018 via mobile

You get a small pad of paper on a clipboard and can check what kind of meat (or Vege burger), how much and how cooked, then check from a long list of toppings, type of bun and add ins fries and what not. Sweet potato...More

Thank BarbMassage
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Barb, thanks for the review and the detail - appreciate the feedback - will work on all those items - Hope to see you back soon - have your tried our other two stores in Orange County?

Reviewed August 5, 2017

A casual burger spot that doesn't disappoint. The burger is pub-style with lots of options for type of bun, protein, and toppings. The beef patty packs big flavor beyond what most moderate-priced places give you. The regular fries are tasty while hot, but the thin-cut...More

Thank wgSweetTea
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Love the name SweetTea ! - thanks for the review and the great detail - will work on the items you point out to improve and hope to see you back soon - cheers - Mark

Reviewed November 6, 2016

Here you can choose everything inside your burger, and you find good meat and ingredients. The fries are also awesome.

Thank Renato L
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Renato - thanks for the great review - glad all went well - hope to see you back soon if possible - cheers - Mark

Reviewed August 25, 2016

The burger was five star, but the fries are very important to me. Thin fries just don't stay hot. On my first visit, I sent them back and the second order was just barely warm. On my most recent visit, I didn't bother sending the...More

Thank Tradester
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Love the name Tradester - Glad to hear the burger was good - sorry to hear about the Frys - sounds like we did not get that right - will definitely improve - hope to have you back soon. - Mark

Reviewed August 24, 2016

The Counter is one of many custom order burger places springing up around California and the rest of the country. Someone calculated over 42K combinations! Thats a lot of visits. You get to choose the bun, the size burger or specialty meat (turkey, salmon, veggie),...More

Thank Otodoc
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Otodoc - love the name - thanks for the review and also the detail - hope to see you back soon - cheers - Mark

Reviewed June 24, 2016 via mobile

I only have been there once and I loved it!!!!Can't wait to go again excellent service everybody there so sweet and efficient.I am recommend this place a 100 % yummy food....Everything is delicious 😋

Thank Letty L
Mark C, Owner at The Counter Custom Burgers, responded to this reviewResponded April 12, 2018

Tony and of course I, love the name - I am glad it was a good experience - hope to see you back soon - cheers!

Reviewed October 17, 2015

(Sat outside) Create your own taste sensation with their checklist of menu options for a unique burger bun or no bun. Some items cost an additional amount like bacon and avocado. I loved a 1/3 lb. ($10) grilled chicken breast no bun, salad style ($1)...More

1  Thank Becky H
Reviewed June 24, 2015

I love the Counter because of the options. You get to build your own whatever if you don't want to choose one of the menu. My favorites are the salad bowls. I like to get the salad bowl with ahi tuna, grilled pineapple, sesame dressing,...More

Thank Tek
Reviewed April 1, 2015

If you want to have THE best build your own burger, just the way you like it without all the work and prep, go to The Counter! Order it your way and get the most delicious part - skinny onion rings and tasty fries! the...More

Thank Debra F
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$20
Cuisine
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Serves Alcohol, Delivery, Private Dining, Parking Available, Free Off-Street Parking, Television, Wine and Beer, Accepts Credit Cards
Good for
Child-friendly
Open Hours
Sunday
11:00 a.m. - 9:00 p.m.
Monday
11:00 a.m. - 9:00 p.m.
Tuesday
11:00 a.m. - 9:00 p.m.
Wednesday
11:00 a.m. - 9:00 p.m.
Thursday
11:00 a.m. - 9:00 p.m.
Friday
11:00 a.m. - 10:00 p.m.
Saturday
11:00 a.m. - 10:00 p.m.
Location and Contact Information
  • Address: 1104 Irvine Ave, WestCliff Plaza, Newport Beach, CA 92660-4603
  • Location: United States  >  California (CA)  >  Orange County  >  Newport Beach
  • Phone Number: +1 949-642-0700
  • E-mail
Description
We’re on a mission here in our native Newport Beach to challenge the way people think about burgers. We’re about creative construction. We think life is about experiences. Trying stuff. Learning. Being Inventive. So we’ve searched for ingredients, chosen quality meats, inventive sauces, toasted buns, melted cheeses and blended shakes that shout flavor. Show us what you’ve got. Cheers!
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