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The Melt Stanford

Stanford Shopping Center, 181 El Camino Real, Palo Alto, CA 94304
+1 650-461-4450
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  • Excellent19%
  • Very good36%
  • Average21%
  • Poor19%
  • Terrible5%
Travellers talk about
“grilled cheese” (21 reviews)
“burgers” (6 reviews)
“mac daddy” (2 reviews)
Open Now
10:00 a.m. - 9:00 p.m. Hours
Fast food, American, Soups
Stanford Shopping Center, 181 El Camino Real, Palo Alto, CA 94304
All Details
Write a ReviewReviews (52)
Traveller rating
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1 - 10 of 50 reviews

Reviewed 1 week ago via mobile

I used to love what the Melt used to be. I always hope that it will one day wake up and revert back to its original concept. Nope. Still burger priced sliders. Expensive French fries. And basic grilled cheese. It's called the Melt. It used...More

Thank Samantha C
nadja e, customer rep at The Melt Stanford, responded to this reviewResponded 1 week ago

Hi Samantha, You're right, we have changed a lot over the years. We are listening to our customer feedback and embrace changes as a way to improve our products and services and to stay competitive in the fast-casual industry. One thing that stayed constant is...More

Reviewed 22 January 2018

S small restaurant is reasonable in an area that doesn't offer lots of those p,aces. Order at the counter, great kids offerings, and delivery was quick.

Thank parrotheadtraveler
nadja e, other at The Melt Stanford, responded to this reviewResponded 23 January 2018

Hello, We're grateful for your business and the time you took to share this feedback. We look forward to welcoming you back. Regards, Nadja

Reviewed 9 November 2017

I had the Italian Job and it was delicious. In addition to the expected melted cheese, there were mushrooms and seasoned grilled bread. Yum! The nice little surprise were the delicious french fries. We'll be back!

Thank Playball925
nadja e, customer representative at The Melt Stanford, responded to this reviewResponded 12 November 2017

Hello, Thank you for being a fan! Italian Job Grilled cheese and fries are my personal favorite too! Try the Italian job with tomato soup next time you visit. It is BOMB!!! Until then, you take care! Best, Nadja

Reviewed 19 September 2017

Minnie & Max The Pugs posts make "The Melt" look so great that we just had to visit and experience it for ourselves. How I wish that The Melt existed in Sydney so that we can have the same here. It was delicious all round!...More

Thank BestFoodFan
Management response:Responded 21 September 2017

Hello, We are so honored to have been part of your San Francisco experience and we hope to serve you again the next time you are in town. Follow us on Twitter and Facebook to stay tuned for our new locations. Who knows, perhaps we...More

Reviewed 29 August 2017 via mobile

The patty melt was delicious. Could have used more caramelized onions. Ice tea was refreshing too! Wish we had one in Maui. Would be nice to have gluten free options.

Thank Leanne C
Management response:Responded 30 August 2017

Mahalo! Thank you for being a fan of Patty Melt. For future, please do not hesitate to request for extra caramelized onion or any toppings for that matter. Our crew will be more than happy to fulfill your request. Thanks for dropping by. Regards, Nadja

Reviewed 14 June 2017 via mobile

The melt is a chain burger place we found in the Stanford mall. All these "new" burger places claim fresh beef and flavor.... the melt does not disappoint. Great burger! Loads of flavor and a really nice melt sauce that doesn't distract. The fries are...More

2  Thank TikiTex
Management response:Responded 20 June 2017

Hi TikiTex, Thank you so much for this awesome review. We are so honored to have been a part of your San Francisco experience and we hope to serve you again the next time you are in town. By the way, we have 2 Melt...More

Reviewed 11 May 2017 via mobile

Good selection of food for almost anyone even if you are somewhat health conscious. My wife, niece and myself all enjoyed our individual selections. I had a chicken sandwich with cheese and sweet potato fries and the two women had different types of grilled cheese...More

1  Thank Larry W
Reviewed 7 April 2017

Ridiculous grilled cheese with mac and cheese sandwich, the Mac Daddy, made my spouse very happy. Certainly not something you could eat regularly! The new Patty Melt was okay, but lacked something and was just good, not great. Salads looked good at the tables around...More

1  Thank Michigancritter
Reviewed 29 December 2016

This place specializes in the most unappetizing, thin, cheese sandwiches within a radius of at least 20 miles. The saving grace is that the sandwiches are small.

1  Thank LouiePaloAlto
Reviewed 25 December 2016

A hamburger fast food restaurant similar to Shake Shack but more technology oriented since it is in the Silicon Valley. Place your order on the iPad as if you are placing an online order - select/customize your burgers, add fries and drink, swipe your card,...More

Thank bijou2006
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Television, Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Highchairs Available, Serves Alcohol
Good for
Child-friendly, Kids
Open Hours
11:00 a.m. - 6:00 p.m.
10:00 a.m. - 9:00 p.m.
10:00 a.m. - 9:00 p.m.
10:00 a.m. - 9:00 p.m.
10:00 a.m. - 9:00 p.m.
10:00 a.m. - 9:00 p.m.
10:00 a.m. - 7:00 p.m.
Location and Contact Information
  • Address: Stanford Shopping Center, 181 El Camino Real, Palo Alto, CA 94304
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: +1 650-461-4450
  • E-mail
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