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CREAM

Certificate of Excellence
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440 University Ave, Palo Alto, CA 94301-1812
+1 650-321-2390
Website
Today
12:00 - 02:00
Open now
All hours
Hours:
Sun - Wed 12:00 - 23:00
Thu 12:00 - 00:00
Fri - Sat 12:00 - 02:00
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107 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Level Contributor
80 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I just wished they had more locations. Always a good dessert option and fun to bring first timers or visitors here and see their faces! Also, don't forget to check-in on yelp for a free cookie! It would be a 5 stars but with all that sweetness they don't have a water fountain and in a few occasions I got... More 

Helpful?
Thank nusenovich
Gus S, Owner at CREAM, responded to this review

Thanks for sharing your recent visit with us. We're terribly sorry to hear that your cookies were hard on a few occasions and you're correct team members should know when a cookie is hard. We have location throughout SoCal, NorCal, Las Vegas and South Florida. We hope you can give us another chance in the near future. More 

Sunnyvale, California
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 September 2016

CREAM Nation is ice cream heaven for those with nut and dairy allergies. I went to the downtown Palo Alto location last month and I was blown away by my server's professionalism, compassion, and knowledge in regards to my nut and dairy allergies. My server double checked the barrels herself to make sure that the ice cream did not contain... More 

Helpful?
Thank LiveLoveManja
Gus S, Owner at CREAM, responded to this review

Thanks for the terrific review LiveLoveManja! We're happy to hear that the team members handled your nut and dairy allergy well and that you enjoyed your delicious treats. We look forward to seeing you again soon. More 

Sunnyvale, California
Level Contributor
18 reviews
14 restaurant reviews
5 of 5 bubbles Reviewed 1 September 2016

I approached CREAM NATION with caution, referred to it by my friend Zahra. "They have cookie sandwiches" she said " I think they have dairy free ones" she said. Usually this foodie adventure doesn't go well when involving ice cream, ice cream cookie sandwiches, a severe nut allergy, and a severe dairy allergy. However, I was pleasantly surprised. BLOWN AWAY... More 

Helpful?
Thank AshNicolei
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome 5 stars review Ash! We're happy to heat that you enjoyed your delicious treat and that you were able to enjoy our treats due to your allergy. More 

New York City, New York
Level Contributor
66 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 August 2016

Went to this place twice while in the area because it was so good! You have to get an ice cream cookie sandwich, its the best ever !

Helpful?
Thank Matt C
Gus S, Owner at CREAM, responded to this review

Thanks for the terrific 5 stars review. We're thrilled to hear that you enjoyed your delicious ice cream sandwich Matt. We look forward to serving you again. More 

Reno, Nevada
Level Contributor
117 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 15 July 2016

Decided to check this place out as there was along line waiting....Well it was worth it. The ice cream itself is the smoothest, creamiest ice cream we have ever tasted (we did not check out the calories, not worth it when you eat this kind of incredible ice cream!). Definitely worth a visit.

Helpful?
Thank C-Z-1982
Gus S, Owner at CREAM, responded to this review

Hi, thanks for sharing your recent visit with us. We're happy to hear that you enjoyed your delicious ice cream sandwich. We look forward to serving you again. More 

Greensboro, North Carolina
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 July 2016 via mobile

This concept has been around on the east coast. We stopped in I had heard good reviews about cream but was disappointed. The cookies were warm and good not great the ice cream was average nothing to make me recommend this over any other place. I know why they have huge lines at times. The service was very slow. The... More 

Helpful?
Thank summerfield4
Gus S, Owner at CREAM, responded to this review

Hi, thanks for sharing your recent visit with us. With your feedback it will help us strive to improve our service. We hope you can give us another chance. More 

Fayetteville, Arkansas
Level Contributor
123 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 2 July 2016 via mobile

We've been to a couple of this homemade cookie with ice cream in the middle concepts and this was the best one. The butter sugar cookie was our favorite. The ice cream is good , but unspectacular. The staff was friendly and polite. They have some seating and a unisex bathroom. I want to try to Dosant with ice cream... More 

Helpful?
Thank Flint34
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome review. We're happy to hear that you enjoyed your recent visit. Yes, be sure to try the Do'sant on your next visit. More 

Highland Park, Illinois
Level Contributor
501 reviews
321 restaurant reviews
common_n_restaurant_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed 25 June 2016

Five star concept! When summertime rolls around there is nothing I like more than a lovely ice cream sandwich. This place takes it to another level by offering fresh baked cookies and your choice of ice cream flavors. It wasn't so busy when arrived to check it out. Unfortunately this means that they had to warm our cookies and they... More 

Helpful?
Thank Hpmicks
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome review. We're absolutely sorry to hear that your cookies were crisp. Hopefully, there won't be another crisp cookie, but if there is, please tell one of our team members and we will make sure you get a new warm soft cookie! Our cookies are baked fresh throughout the day. We look forward to serving you again. More 

Bengaluru, India
Level Contributor
70 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 22 June 2016

This place has a great choice of cookies as well as ice cream. It is moderately priced and towards the end you will feel you have ha too much! But, I love that feeling when it something to do with desserts! The staff is super friendly too. Grab an ice cream sandwich if you are strolling around the university avenue.

Helpful?
Thank Amrita R
Gus S, Owner at CREAM, responded to this review

Hi Amrita, We're thrilled to hear that you enjoyed the ice cream sandwich along with the service. We look forward to serving you again. More 

Sun City West, Arizona
Level Contributor
872 reviews
452 restaurant reviews
common_n_restaurant_reviews_1bd8 327 helpful votes
5 of 5 bubbles Reviewed 12 June 2016

There was a line out the door on a Sunday evening. Lots of choices - you make your own ice cream sandwich. Not too large, fortunately. And real yummy as a special treat.

Helpful?
Thank Soulefulltraveler
Gus S, Owner at CREAM, responded to this review

Thanks for the awesome review. We're thrilled to hear that you enjoyed the ice cream sandwiches. We look forward to serving you again. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$10
Cuisine
American
Meals
After-hours
Restaurant features
Takeout, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly, Kids
Open Hours
Sunday
12:00 - 23:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 00:00
Friday
12:00 - 02:00
Saturday
12:00 - 02:00
Location and Contact Information
  • Address: 440 University Ave, Palo Alto, CA 94301-1812
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: +1 650-321-2390
Description
CREAM (Cookies Rule Everything Around Me) - Freshly baked HOMEMADE cookies. Award winning ice cream. Amazing ice cream sandwiches!

Questions & Answers

Questions? Get answers from CREAM staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?